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Added 2 days ago
MA
HVAC SERVICE DISPATCHER
Maple Air
Concord, ON
- Full-time
Maple Air is hiring an experienced HVAC Service Dispatcher to keep field schedules organized, technicians informed and customers updated. This is an active operations role for someone who…
Added 5 days ago
MA
HVAC SERVICE DISPATCHER
Maple Air
Concord, ON
- Full-time
Maple Air is hiring an experienced HVAC Service Dispatcher to keep field schedules organized, technicians informed and customers updated. This is an active operations role for someone who…
Added 11 days ago
WC
Dispatcher (Windsor, ON)
Wolseley Canada Inc.
Windsor, ON
- Full-time
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you…
Added 18 days ago
GC
HVAC Services Dispatcher/Scheduler (ETS)
GLP Canada
Mississauga, ON
- Full-time
The HVAC Dispatcher / Service Scheduler is at the center of our daily service operations, coordinating technicians, customers, schedules, and materials to keep work moving efficiently. This…
Added 21 days ago
AI
Service Coordinator
Ainsworth Inc
Surrey, BC
- Full-time
3-5 years of experience as a Dispatcher in the Mechanical, Plumbing, or HVAC is required.
Added 22 days ago
Customer Service Manager - (Building Automation & Fire Systems)
Siemens
Ottawa, ON
Advise Service Supervisor and Dispatcher on service visits and handle all call-back problems.
Added 23 days ago
BG
Developments Dispatcher
Brandt Group of Companies
Regina, SK
- Full-time
Brandt Development Ltd is currently seeking a Development Dispatcher for our Regina, SK, location.
Added 1 month ago
H
Service Coordinator
Hays
Mississauga, ON
- Contract
Experience in refrigeration, HVAC, construction, or a related mechanical trade is considered an asset.
Added 1 month ago
WG
Dispatcher (Windsor, ON)
Wolseley Group
Windsor, ON
- Full-time
Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you…
Added 1 month ago
S
Customer Service Manager - (Building Automation & Fire Systems)
Siemens
Ottawa, ON
- Full-time
Advise Service Supervisor and Dispatcher on service visits and handle all call-back problems.
Added 1 month ago
B&
Service Administrator / Dispatcher
Black & McDonald Limited
Calgary, AB
- Full-time
Reporting to the Service Administration Supervisor, the Service Administrator/Dispatcher is responsible for coordinating and dispatching Service Technicians to support the daily operations…
Added 2 months ago
Service Dispatcher (6-month contract)
Neelands HR
Burlington, ON
Neelands is a family owned, private Canadian company that has been in the refrigeration and HVAC business since 1958. We have a long history of providing comprehensive refrigeration and…
Added 5 months ago
Building Operator - Montréal
Groupe Mach
Montreal, QC
Ensure the maintenance and proper functioning of various systems (electricity, heating, plumbing, piping, HVAC, fire protection).
Added 5 months ago
HVAC Refrigeration Technician
Price Industries Limited
Mont-Royal, Quebec
E.H. Price Solutions, a division of Price Industries Limited, North America’s leading partner in HVAC solutions and unrivalled service. We are a dynamic, progressive and innovative…

No more jobs.

Hays

Service Coordinator

Mississauga, ON, Canada

$20-$25 Hourly · Contract

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Job details

Pay: $20-$25 Hourly
Job type: Contract
Posting language: English
Posted: Sep 14, 2026

Original job description

Service Coordinator/Dispatcher

6 Month Contract- Potential to PERM

Mississauga- ONSITE

$20-$25 Hourly

Key Responsibilities

Receive, prioritize, and track incoming service requests.
Dispatch technicians based on urgency, location, availability, and required skill set.
Coordinate technician schedules and communicate changes as required.
Manage preventative maintenance programs and ensure work is completed within target timelines.
Keep customers informed of the status and progress of service calls.
Respond to customer inquiries and assist in resolving service-related concerns.
Prepare, send, and track service quotations, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses, and following up on outstanding work.
Review, price, and process completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Monitor and track service project costs.
Reconcile technician work orders against timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative support and backup assistance to the Operations Manager and Service Manager.

Qualifications & Skills

Strong organizational skills with a high level of attention to detail.
Excellent verbal and written communication skills.
Professional, courteous, and customer-focused approach.
Ability to remain organized and make sound decisions in a fast-paced environment.
Strong time management skills with the ability to prioritize multiple tasks and meet deadlines.
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
Team-oriented with a willingness to learn and take initiative.
Previous dispatch, service coordination, or administrative experience is preferred.
Experience in refrigeration, HVAC, construction, or a related mechanical trade is considered an asset.
Experience with QuickBooks and customer service portals is considered an asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and supportive environment. Client is offering competitive compensation, professional development opportunities, and the chance to make a significant impact on our clients' success.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

The role involves dispatching technicians, coordinating schedules, and managing preventative maintenance programs to ensure timely service delivery. Additionally, the coordinator handles customer inquiries, processes work orders for billing in QuickBooks, and provides administrative support to management.

Requirements

Candidates should possess strong organizational and communication skills with proficiency in Microsoft Office and experience in a fast-paced environment. Previous experience in dispatch, administrative roles, or mechanical trades like HVAC and refrigeration is preferred.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Quotation Preparation
Billing
Invoicing
QuickBooks
Microsoft Office
Time Management
Organization
Communication
Records Management
Preventative Maintenance Coordination
Administrative Support

Benefits

Competitive compensation
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Dispatcher
QuickBooks
HVAC
Refrigeration
Mechanical Trade
Customer Service Portals
Work Orders
Invoicing
Accounts Receivable
Preventative Maintenance
Microsoft Outlook
Microsoft Word
Microsoft Excel
Administrative Support
Scheduling
Service Quotations

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