Jobs in Canada

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Added 27 days ago
H
Technical Production Support Analyst
Hays
Montreal, QC
- Contract
…and Site Reliability Engineering (SRE). You will work closely with engineering and development teams to resolve complex production issues, improve monitoring and automation, and strengthen…
Added 27 days ago
Senior Business Data Analyst - Asset Management Software
Siemens
ON · NB · NS · AB
The role offers significant ownership and visibility within a small, collaborative Data & AI team. You will work with modern technologies including Snowflake, dbt, SQL, Python, Power BI,…
Added 27 days ago
TR
Systems Testing/QA Specialist - Intermediate
Top Recruitment
Toronto, ON
- Contract
Position type: On-site, 5 days per week
Added 27 days ago
AS
Full Stack Software Developer
Axelon Services Corporation
Montreal, QC
- $68.97 CAD / hour
- Other
DevOps CI/CD experience with test and release automation.
Added 27 days ago
DevOps Engineer
Capgemini
Toronto, ON
We are seeking a Cloud Automation & DevOps Engineer to design, automate, and support enterprise container platforms and CI/CD capabilities. The successful candidate will work with…
Added 27 days ago
F
Intermediate Software Developer in Test
Fortinet
Burnaby, BC
- Full-time
- Experience with Python scripting and automation development.
Added 27 days ago
T
AI Technical Trainer – Microsoft 365 Copilot & Agentic AI
Trainify
Canada
- Contract
Work with clients to identify processes that can be enhanced through AI, agents, and automation.
Added 27 days ago
O
Senior Network Engineer
OnX
Toronto, ON
- Full-time
Automation and Infrastructure as Code for networking: Terraform (modules/state), Ansible, and scripting (e.g., Python) with Git-based workflows and CI/CD pipelines for repeatable…
Added 27 days ago
ON
Business Intelligence Analyst
Ontario Northland
North Bay, ON
- $83,538 to $98,280 CAD / year
- Full-time
Experience using R or Python for data analysis and automation is considered an asset
Added 27 days ago
C
Consultant, Databricks Developer
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 27 days ago
M
Applied AI Engineer
Mantu
Montreal, QC
- Full-time
Work model: Hybrid, with day-one onboarding onsite and a minimum of 3 days per week in the office
Added 27 days ago
N
Senior Application Security Engineer
Nutrien
Calgary, AB
- Full-time
…the software development lifecycle (SDLC). Working closely with application development, DevOps, cyber security, and IT teams, this position leads the identification, assessment,…
Added 27 days ago
GR
Scada Engineer
Grand River Conservation Authority
Cambridge, ON
- $84,866 to $103,253 CAD / year
- Full-time
Must have good attention to detail and demonstrate analytical, problem solving and technical skills
Added 27 days ago
M
Analyste de Support à la Production / Production Support Analyst
mthree
Montreal, QC
- $75,000 to $90,000 CAD / year
- Full-time
Compétences en scripting : Perl, Python ou shell Unix
Added 27 days ago
AS
Full Stack Software Developer
Axelon Services Corporation
Montreal, QC
- $65.52 CAD / hour
- Other
Experience with Unix OS, scripting, and Python.
Added 27 days ago
RM
Computer Systems Technician - GIS
RESORT MUNICIPALITY OF WHISTLER
Whistler, BC
- Up to $39.4 CAD / hour
- Full-time
…strong understanding of GIS principles and mapping systems, with training and experience using current Esri ArcGIS software, managing Esri geodatabases and working with technologies such as…
Added 27 days ago
R&
Data Analyst IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Knowledge of Python for data analysis and automation
Added 27 days ago
H
Intermediate Software Engineer
Hays
Toronto, ON
- Contract
Required Skills : Must Have
Added 27 days ago
AS
Applied AI Engineer
Axelon Services Corporation
Montreal, QC
- $65.52 CAD / hour
- Other
Collaborate with business and technology stakeholders to understand Generative AI use cases and translate requirements into practical implementations.
Added 27 days ago
D
Business System Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $45 to $55 CAD / hour
- Contract
…analytics products across the Risk organization. We partner with business stakeholders to develop scalable analytics solutions, reporting capabilities, dashboards, automation processes, and…
Added 27 days ago
VT
Machine Vision Application Engineer
Valiant TMS
Windsor, ON
- Full-time
Valiant TMS, a global industry leader, is looking for a dynamic Machine Vision Application Engineer to join our Automation and Assembly division. This multidisciplinary position combines…
Added 27 days ago
GD
Principal Data & AI Engineer
General Dynamics Missions System International
Ottawa, ON
- $140,000 to $170,000 CAD / year
- Full-time
Strong development experience with SQL, Python, APIs, and data orchestration technologies.
Added 27 days ago
Senior Security Engineer - Cloud Security
PagerDuty
Toronto, ON
Strong software engineering background - years building and operating production systems at scale, with the ability to design and ship security-focused platforms, services, and tooling as a…
Added 27 days ago
FS
Senior Python Developer
Futran Solutions
Mississauga, ON
- Full-time
Strong Python development with solid object-oriented and functional design skills.
Added 27 days ago
A
Forward Deployed Engineer – AI, Data Engineering & MLOps / Toronto, ON (Onsite) - FTE
AceStack
Toronto, ON
- Full-time
We are seeking an experienced Forward Deployed Engineer with strong expertise in Python, PySpark, SQL, Claude, APIs, AI application development, and MLOps. The ideal candidate will work…

Hays

Technical Production Support Analyst

Montreal, QC, Canada

Pay Rate: $50-65/hour · Contract

Apply on LinkedIn About employer

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Job details

Pay: Pay Rate: $50-65/hour
Job type: Contract
Apply by: Nov 14, 2026
Posting language: English
Posted: Oct 15, 2026

Original job description

Senior Technical Production Support Analyst

Job Type: Contract

Contract Duration: 2 years (long term potential)

Pay Rate: $50-65/hour

Location: Downtown Montreal (Hybrid, 3 days onsite)

Your New Company

Join a leading global financial services organisation with a highly sophisticated technology environment supporting institutional businesses across Fixed Income, Equities, Commodities, Investment Banking, Research and Global Capital Markets.

You will become part of an Institutional Securities Technology team responsible for highly available, business-critical platforms operating in a complex, large-scale financial environment.

Your New Role

As a Senior Technical Production Support Analyst, you will take a hands-on technical role supporting large-scale, distributed applications while helping drive production stability, operational excellence and continuous improvement.

This role sits at the intersection of Production Support, Application Support, DevOps and Site Reliability Engineering (SRE). You will work closely with engineering and development teams to resolve complex production issues, improve monitoring and automation, and strengthen the overall reliability of the production environment.

You will also serve as a senior escalation point and help mentor other support team members, with an opportunity to take greater ownership of global production support activities.

What You Need to Do

Provide hands-on Level 2/Level 3 production and application support for business-critical systems.
Troubleshoot complex issues across applications, databases, operating systems, infrastructure and networks.
Lead problem management activities and perform root-cause analysis for recurring production incidents.
Partner closely with development and engineering teams on application stability, database design, query tuning and production improvements.
Drive automation initiatives around deployment, system management, monitoring and service visibility.
Identify opportunities to improve system reliability and introduce SRE-aligned practices.
Mentor team members on production support, monitoring, troubleshooting and incident-management best practices.
Participate in application design reviews and operational-readiness assessments for new and existing services.
Act as a senior escalation point during critical production incidents.
Participate in weekend and after-hours on-call rotations.
Build strong relationships with downstream technology teams and business stakeholders.

What You'll Need to Succeed:

Bachelor's degree in Computer Science, Computer Engineering or a related technology discipline.
Strong hands-on experience in Production Support, Application Support or Site Reliability Engineering within complex enterprise environments.
Strong knowledge of ITIL principles, SDLC and Agile development practices.
Excellent UNIX/Linux knowledge, including processes, memory management, networking and command-line troubleshooting.
Hands-on scripting/programming experience with PL/SQL, Shell/Bash, Python and/or Perl.
Advanced database troubleshooting and SQL skills, ideally involving SQL Server, Sybase and DB2.
Knowledge of MongoDB and NoSQL databases.
Experience working with enterprise monitoring, alerting and ticketing platforms.
Experience with scheduling tools such as AutoSys, Control-M and Crontab.
Familiarity with Informatica ETL environments.
Ability to perform effectively during high-severity incidents and in fast-paced, time-critical production environments.
Strong communication skills with the ability to engage effectively with technology teams and business stakeholders.
Financial services or banking domain knowledge is highly desirable.
Experience with Git, Artifactory, Jenkins, Docker and CI/CD pipelines would be an asset.
Exposure to Kafka, Spark or other distributed/data-streaming technologies is beneficial.
Experience with Grafana, Dynatrace, AppDynamics and/or BMC is an advantage.
Exposure to configuration-management and automation technologies such as Ansible, Puppet or Chef.
Understanding of modern distributed architectures, including microservices, load balancing, caching, queuing and distributed-system failure modes.
Software development or automation experience using languages such as Python, Java, C#, Scala or Go would be an asset.

What You'll Get in Return

You will have the opportunity to work with a talented team of professionals in a dynamic and supportive environment. The client is offering competitive compensation, professional development opportunities, and the opportunity to work on complex, large-scale technology platforms supporting global financial markets.

This is an excellent opportunity for an experienced Production Support professional who wants to move beyond reactive application support and take greater ownership of production stability, automation, SRE improvements and technical leadership.

What You Need to Do Now

If you're interested in this role, click'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide Level 2 and Level 3 support for business-critical distributed applications, troubleshoot complex production issues, lead root-cause analysis, and act as a senior escalation point during critical incidents. Improve reliability through automation, monitoring, SRE practices, collaboration with engineering teams, operational-readiness reviews, and mentoring support staff.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related discipline, along with strong production or application support experience in complex enterprise environments. Candidates should have strong Linux, scripting, SQL and database troubleshooting skills, knowledge of ITIL and Agile practices, and the ability to handle high-severity incidents; financial services experience is highly desirable.

Skills

Production Support
Application Support
Site Reliability Engineering
UNIX/Linux
SQL
PL/SQL
Shell/Bash
Python
Database Troubleshooting
Root-Cause Analysis
Incident Management
Automation
Monitoring
ITIL
CI/CD
Distributed Systems

Benefits

Competitive Compensation
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Application Support
Site Reliability Engineering
Level 2 Support
Level 3 Support
ITIL
SDLC
Agile
UNIX/Linux
PL/SQL
Shell/Bash
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
AutoSys
Control-M
Crontab
Informatica
Git
Artifactory
Jenkins
Docker
CI/CD
Kafka
Spark
Grafana

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Work requirements

Jobs in Canada