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Added 3 days ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 3 days ago
BM
Sr. Payroll Tax Analyst
Brewer Morris
Brampton, ON
- Full-time
We are seeking a detail-oriented Senior Payroll Tax Analyst to oversee payroll tax compliance across North America in a multi-state payroll environment. This role is responsible for…
Added 3 days ago
TI
Application Analyst
Teckhorizon Inc
AB · Edmonton, AB
- Contract
We are looking for an experienced Application Analyst to support the Technology and Innovation team on the Bitumen Royalty in Kind (BRIK) program.
Added 3 days ago
NH
Healthtech Consultant - MEDITECH
Nordic Healthcare Group (NHG)
Toronto, ON · Office: Canada - Toronto
- Full-time
The Healthtech Consultant provides consulting services to clients on MEDITECH-related projects in an analyst, project management, project leadership, or training capacity.
Added 3 days ago
IN
e-Emphasys ERP Techno-Functional Expert
IKO North America
Mississauga, ON
- Full-time
Role: ERP Business Systems Analyst (e-Emphasys ERP)
Added 3 days ago
Expenditure Analyst
Government of Alberta
AB
The Expenditure Analyst provides guidance and training to ministry representatives on financial processes, including public disclosure, 1GX, Concur, and P-Card activities. The role also…
Added 3 days ago
CT
Senior Business Intelligence Analyst – Commercial Strategy
Consumer Tech
Vancouver, BC · Ottawa, ON · Montreal, QC
- Full-time
We are looking for a highly skilled and intellectually curious Senior Business Intelligence Analyst to completely modernize how we extract, automate, and present data. This role sits at the…
Added 3 days ago
T
ERP Business Analyst Dynamics 365 F&O
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
…Finance & Operations, and we need a sharp, curious Business Analyst to help us get the most out of it. You’ll sit at the intersection of technology and every department in the business,…
Added 3 days ago
MG
TMW SYSTEMS ANALYST & BUSINESS PROCESS SPECIALIST
Manitoulin Group of Companies
Mississauga, ON
- $90,000 to $115,000 CAD / year
- Full-time
Adhere strictly to Manitoulin Group of Companies' Information Security Management System (ISMS) policies and ISO 27001:2022 security controls.
Added 3 days ago
SR
Analyst, FP& A & Continuous Improvement (12 month Contract position)
SmartCentres REIT
Vaughan, ON
- Contract
The Analyst, FP&A & Business Process Improvement supports the annual budgeting and quarterly forecasting processes, including administration and enhancement of the Yardi ABF planning…
Added 3 days ago
Senior Specialist, Financial Risk Oversight (Capital Markets)
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.
Added 3 days ago
CS
Senior Financial Systems Analyst
Calgary Stampeder Football Club
Calgary, AB
- Full-time
Calgary Sports and Entertainment Corporation (CSEC) is seeking a Senior Financial Systems Analyst to join its Finance team. Reporting to the Vice-President, Finance, this role will lead the…
Added 3 days ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
…discovery team, they collaborate with the Product Manager, Business Analyst, Engineering Lead, and backend developers to translate business requirements into validated, scalable solutions.…
Added 3 days ago
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Team Lead, Integration
BRP
Sherbrooke, QC
- Full-time
In this role, you will lead an Agile, multidisciplinary team including integration architects, analyst-developers, and functional analysts. You will oversee the design, development, and…
Added 3 days ago
O
Business Analyst- Technology Risk and Control
OPTrust
Toronto, ON
- Full-time
Business Analyst - Technology Risk and Control
Added 3 days ago
S
Intermediate Application Architect
StafinGo
AB · Edmonton, AB
- $50 to $70 CAD / hour
- Contract
The System Analyst will be assigned requirements gathering & programming duties for application projects and enhancement tasks. The individual will also work closely with application…
Added 3 days ago
M
Analyste de la gestion de données ( contrat 12 mois) / Master Data Analyst ( 12-month contract)
McKesson
Montreal, QC
- Full-time
The Master Data Management (MDM) Analyst is responsible for ensuring the accuracy, completeness, consistency, and integrity of master data across McKesson Canada.
Added 3 days ago
T
ERP Business Analyst Dynamics 365 F&0
Techo-Bloc
Longueuil, QC
- Full-time
…Finance & Operations, and we need a sharp, curious Business Analyst to help us get the most out of it. You’ll sit at the intersection of technology and every department in the business,…
Added 3 days ago
PG
Business Data Analyst
Pacer Group
Toronto, ON
- $45 to $50 CAD / hour
- Contract
Job Title: Business Analyst (SQL, T-SQL, PL/SQL)
Added 3 days ago
T
ERP Business Analyst Dynamics 365 F&O
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…Finance & Operations, and we need a sharp, curious Business Analyst to help us get the most out of it. You’ll sit at the intersection of technology and every department in the business,…
Added 3 days ago
H
Technical Support Analyst
Hays
Toronto, ON · North York, ON
- Contract
As a Technical Support Analyst, you will provide first-level technical support to local and remote users across a range of desktop, mobile, hardware, software, and connectivity issues.
Added 3 days ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
…discovery team, they collaborate with the Product Manager, Business Analyst, Engineering Lead, and backend developers to translate business requirements into validated, scalable solutions.…
Added 3 days ago
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Application Developer
NetworkPedia
AB · Edmonton, AB
- Contract
We are seeking an experienced Application Analyst – Intermediate to support application development, maintenance, and enhancement initiatives for a public-sector energy and minerals…
Added 3 days ago
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Intermediate Application Analyst (.Net/C# and Visual Studio exp)
Bevertec
AB · Edmonton, AB
- Contract
Job Role: Intermediate Application Analyst (.Net/C# and Visual Studio exp)
Added 3 days ago
CO
Financial Analyst, Reporting
City of Burlington
SIMS Square
- Full-time
The Financial Analyst, Reporting is responsible for the accounting, reconciliation and financial reporting of Tangible Capital Assets (TCA) in compliance with Public Sector Accounting Board…

Hays

Technical Support Analyst

Toronto, ON, Canada
North York, ON, Canada

Pay Rate: $20-22/hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: $20-22/hour
Job type: Contract
Apply by: Dec 5, 2026
Experience: 1-2 years of first-level help desk, service desk, desktop support, or technical support experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Technical Support Analyst

Job Type: Contract

Contract Duration: 6-12 months (strong potential for extension)

Pay Rate: $20-22/hour

Location: North York, ON (Hybrid, 3 days onsite)

Your New Company

Our client is a well-established organization that provides important services to customers and stakeholders across Ontario. The organization offers a professional, collaborative environment where technology supports both operational effectiveness and a positive end-user experience.

Your New Role

As a Technical Support Analyst, you will provide first-level technical support to local and remote users across a range of desktop, mobile, hardware, software, and connectivity issues.

You will troubleshoot end-user technology, support hardware deployments and asset refreshes, apply security updates, and maintain accurate technical documentation. This is an excellent opportunity for an early-career IT professional who combines strong technical troubleshooting skills with a customer-focused approach.

What You Need to Do

Provide technical support for desktop and mobile productivity tools, including Microsoft Office applications, operating systems, web browsers, and end-user connectivity.
Support both onsite and remote users with hardware, software, networking, and workstation-related issues.
Assist with the rollout, installation, configuration, and troubleshooting of new technology, including PCs, accessories, mobile phones, tablets, printers, and networking equipment.
Apply security patches and updates to operating systems, applications, workstations, laptops, mobile devices, and endpoint security software.
Complete workstation lifecycle activities, including moves, installations, de-installations, asset refreshes, re-imaging, evaluations, and testing.
Configure and prepare technology assets for deployment to end users.
Maintain and update the systems support knowledge base for supported hardware, software, and common technical issues.
Maintain accurate hardware and software inventory records.
Document incidents, resolutions, troubleshooting steps, and asset information within the ticketing system.
Escalate complex or unresolved technical issues to the appropriate internal teams.

What You’ll Need to Succeed

1-2 years of first-level help desk, service desk, desktop support, or technical support experience.
Previous customer service experience and the ability to communicate effectively with technical and non-technical users.
Advanced knowledge of desktop and mobile productivity tools, including Microsoft Office, Windows operating systems, and web browsers.
Knowledge of LAN and wireless networking, including TCP/IP, DNS, DHCP, and general connectivity troubleshooting.
Well-developed troubleshooting, analytical, and problem-solving skills.
Experience applying operating system and application security patches to workstations, laptops, and mobile devices.
Knowledge of antivirus, endpoint protection, and security software.
Experience supporting PC hardware, mobile devices, printers, peripherals, and workstation configurations.
A post-secondary diploma or certificate from a technical college, or a bachelor’s degree in computer science or a related discipline.
Microsoft certifications or equivalent technical training.

The following qualifications would be considered an asset:

Experience configuring Microsoft Intune.
Experience deploying Windows devices through Windows Autopilot.
Experience using Deskpro or a comparable IT service management and ticketing platform.
Experience using Lansweeper for asset discovery, inventory management, or reporting.

What You’ll Get in Return

You will have the opportunity to build your technical support experience within a professional and supportive environment. You will work with a broad range of desktop, mobile, networking, endpoint management, and asset-management technologies while contributing to a positive experience for both onsite and remote users.

The organization offers competitive compensation, opportunities for professional development, and the chance to work with an experienced team that values service, collaboration, and continuous improvement.

What You Need to Do Now

If you’re interested in this role, click Apply Now to forward an up-to-date copy of your CV.

If this position is not quite right for you, but you are considering a new opportunity, please contact us for a confidential discussion about your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

Apply About employer

More about this job

Responsibilities

Provide first-level technical support to onsite and remote users for desktop, mobile, hardware, software, networking, and connectivity issues. Deploy and maintain technology assets, apply security updates, manage inventory and support documentation, record incidents, and escalate complex issues.

Requirements

Requires 1–2 years of help desk, service desk, desktop support, or technical support experience, strong customer service and troubleshooting skills, and knowledge of Microsoft Office, Windows, networking, endpoint security, and hardware. A technical college diploma or certificate, or a related bachelor’s degree, is required; Microsoft certifications or equivalent training are also sought, while Intune, Windows Autopilot, Deskpro, and Lansweeper experience are assets.

Skills

Technical Support
Help Desk Support
Desktop Support
Microsoft Office
Windows Operating Systems
Mobile Device Support
Hardware Troubleshooting
Software Troubleshooting
LAN and Wireless Networking
TCP/IP
DNS
DHCP
Security Patching
Endpoint Protection
IT Asset Management
Customer Service

Benefits

Professional Development Opportunities
Competitive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Technical Support Analyst
Help Desk
Service Desk
Desktop Support
Microsoft Office
Windows
Web Browsers
TCP/IP
DNS
DHCP
LAN
Wireless Networking
Security Patches
Antivirus
Endpoint Protection
Microsoft Intune
Windows Autopilot
Deskpro
Lansweeper
IT Service Management
Ticketing System
Asset Management
Hardware Deployment
Mobile Devices
Printers
Workstation Lifecycle
Re-imaging
Incident Documentation
Microsoft Certifications

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