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Added 2 mins ago
T
ERP Business Analyst Dynamics 365 F&O
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
…Finance & Operations, and we need a sharp, curious Business Analyst to help us get the most out of it. You’ll sit at the intersection of technology and every department in the business,…
Added 2 mins ago
MG
TMW SYSTEMS ANALYST & BUSINESS PROCESS SPECIALIST
Manitoulin Group of Companies
Mississauga, ON
- $90,000 to $115,000 CAD / year
- Full-time
Adhere strictly to Manitoulin Group of Companies' Information Security Management System (ISMS) policies and ISO 27001:2022 security controls.
Added 2 mins ago
CS
Senior Financial Systems Analyst
Calgary Stampeder Football Club
Calgary, AB
- Full-time
Help ensure the accuracy, completeness, security, and reliability of financial information across CSEC’s Finance technology environment.
Added 2 mins ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
…performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was…
Added 2 mins ago
B
Team Lead, Integration
BRP
Sherbrooke, QC
- Full-time
In this role, you will lead an Agile, multidisciplinary team including integration architects, analyst-developers, and functional analysts. You will oversee the design, development, and…
Added 2 mins ago
GF
Computational Analyst
General Fusion
Richmond, BC
- $100,000 to $120,000 CAD / year
- Full-time
General Fusion (NASDAQ: GFUZ) is a fusion technology development company. The Company aims to deliver economical, carbon-free fusion energy through its practical Magnetized Target Fusion…
Added 2 mins ago
O
Business Analyst- Technology Risk and Control
OPTrust
Toronto, ON
- Full-time
Business Analyst - Technology Risk and Control
Added 2 mins ago
S
Intermediate Application Architect
StafinGo
AB · Edmonton, AB
- $50 to $70 CAD / hour
- Contract
…application support, maintenance and enhancements. A System Analyst applies a broad knowledge of various technical areas to foresee and rectify certain problem areas within technology or…
Added 17 mins ago
M
Analyste de la gestion de données ( contrat 12 mois) / Master Data Analyst ( 12-month contract)
McKesson
Montreal, QC
- Full-time
Grand souci du détail et capacité à synthétiser de l’information complexe.
Added 17 mins ago
T
ERP Business Analyst Dynamics 365 F&0
Techo-Bloc
Longueuil, QC
- Full-time
…Finance & Operations, and we need a sharp, curious Business Analyst to help us get the most out of it. You’ll sit at the intersection of technology and every department in the business,…
Added 17 mins ago
T
ERP Business Analyst Dynamics 365 F&O
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
…Finance & Operations, and we need a sharp, curious Business Analyst to help us get the most out of it. You’ll sit at the intersection of technology and every department in the business,…
Added 17 mins ago
H
Technical Support Analyst
Hays
Toronto, ON · North York, ON
- Contract
…organization offers a professional, collaborative environment where technology supports both operational effectiveness and a positive end-user…
Added 17 mins ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
…performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was…
Added 31 mins ago
JI
Financial Analyst
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Are you ready to turn data into decisions? As a Financial Analyst, you’ll play a key role in shaping the financial direction of the business by partnering with operations to deliver timely…
Added 31 mins ago
C
Senior Financial Analyst, Capital Markets Accounting
CIBC
Toronto, ON
- Full-time
The Senior Financial Analyst will work with Front Office in Capital Markets, Capital Markets CFO team, Finance Product Control and various infrastructure groups (such as Operations, Risk,…
Added 31 mins ago
C
Sr. Financial Analyst, Treasury Product Control
CIBC
Toronto, ON
- Full-time
As a Senior Financial Analyst, Treasury Product Control, you’ll be mainly responsible for producing daily Risk and P&L reporting to Front Office, Finance, and Risk Management using multiple…
Added 47 mins ago
AI Engineer – Corporate Actions & Asset Servicing
Capco
Toronto, ON
Experience as a Corporate Actions Developer, Asset Servicing Technology Analyst or AI Engineer with corporate-actions experience.
Added 47 mins ago
TI
Cloud Financial Operations Analyst
Tecsys Inc.
Remote, Canada
- Full-time
- Remote
Tecsys Inc. is seeking a highly skilled and detail-oriented Cloud Financial Operations Analyst to join our team. As a FinOps Analyst, you will play a critical role in managing and…
Added 47 mins ago
Clinical Digitization Analyst
TELUS
Montreal, QC
Job Overview: Act as a Senior Systems Analyst to ensure the implementation, integration into clinical workflows and the optimization of digitization solutions within clinical-administrative…
Added 47 mins ago
KT
Cyber Security Analyst
koundinyasa Technology Services
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
2 to 5 years of experience in cybersecurity, information security, or network security roles.
Added 1 hour ago
A
Business Intelligence Analyst
Apotex
Toronto, ON · North York, ON
- $83,958 to $139,930 CAD / year
As a Business Intelligence Analyst, you will build and support Power BI reporting products and contribute to business-facing AI agents that improve everyday workflows. In this role you will…
Added 1 hour ago
CO
Manager, Performance Marketing - Paid Search & Display
Capital One
Toronto, ON
- Full-time
…other Performance Marketing experts, as well as our business analyst, data science, product, and technology groups to help grow our…
Added 1 hour ago
M
Sr. Workforce Intelligence Analyst
McKesson
Mississauga, ON
- Full-time
…high-quality business intelligence, thoughtful analysis, and practical technology enablement to make workforce information easier to access, understand, and…
Added 1 hour ago
AI
Business Intelligence Analyst
Apotex Inc.
Toronto, ON · North York, ON
- $83,958 to $139,930 CAD / year
- Full-time
As a Business Intelligence Analyst, you will build and support Power BI reporting products and contribute to business-facing AI agents that improve everyday workflows. In this role you will…
Added 1 hour ago
E
JD Edwards EnterpriseOne Applications Team Lead.
ERPrecruit
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Facilitate solution development by combining knowledge of business processes, system capabilities, technology options, and process improvement techniques.

Hays

Technical Support Analyst

Toronto, ON, Canada
North York, ON, Canada

Pay Rate: $20-22/hour · Contract

Apply About employer

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Job details

Pay: Pay Rate: $20-22/hour
Job type: Contract
Apply by: Dec 5, 2026
Experience: 1-2 years of first-level help desk, service desk, desktop support, or technical support experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Technical Support Analyst

Job Type: Contract

Contract Duration: 6-12 months (strong potential for extension)

Pay Rate: $20-22/hour

Location: North York, ON (Hybrid, 3 days onsite)

Your New Company

Our client is a well-established organization that provides important services to customers and stakeholders across Ontario. The organization offers a professional, collaborative environment where technology supports both operational effectiveness and a positive end-user experience.

Your New Role

As a Technical Support Analyst, you will provide first-level technical support to local and remote users across a range of desktop, mobile, hardware, software, and connectivity issues.

You will troubleshoot end-user technology, support hardware deployments and asset refreshes, apply security updates, and maintain accurate technical documentation. This is an excellent opportunity for an early-career IT professional who combines strong technical troubleshooting skills with a customer-focused approach.

What You Need to Do

Provide technical support for desktop and mobile productivity tools, including Microsoft Office applications, operating systems, web browsers, and end-user connectivity.
Support both onsite and remote users with hardware, software, networking, and workstation-related issues.
Assist with the rollout, installation, configuration, and troubleshooting of new technology, including PCs, accessories, mobile phones, tablets, printers, and networking equipment.
Apply security patches and updates to operating systems, applications, workstations, laptops, mobile devices, and endpoint security software.
Complete workstation lifecycle activities, including moves, installations, de-installations, asset refreshes, re-imaging, evaluations, and testing.
Configure and prepare technology assets for deployment to end users.
Maintain and update the systems support knowledge base for supported hardware, software, and common technical issues.
Maintain accurate hardware and software inventory records.
Document incidents, resolutions, troubleshooting steps, and asset information within the ticketing system.
Escalate complex or unresolved technical issues to the appropriate internal teams.

What You’ll Need to Succeed

1-2 years of first-level help desk, service desk, desktop support, or technical support experience.
Previous customer service experience and the ability to communicate effectively with technical and non-technical users.
Advanced knowledge of desktop and mobile productivity tools, including Microsoft Office, Windows operating systems, and web browsers.
Knowledge of LAN and wireless networking, including TCP/IP, DNS, DHCP, and general connectivity troubleshooting.
Well-developed troubleshooting, analytical, and problem-solving skills.
Experience applying operating system and application security patches to workstations, laptops, and mobile devices.
Knowledge of antivirus, endpoint protection, and security software.
Experience supporting PC hardware, mobile devices, printers, peripherals, and workstation configurations.
A post-secondary diploma or certificate from a technical college, or a bachelor’s degree in computer science or a related discipline.
Microsoft certifications or equivalent technical training.

The following qualifications would be considered an asset:

Experience configuring Microsoft Intune.
Experience deploying Windows devices through Windows Autopilot.
Experience using Deskpro or a comparable IT service management and ticketing platform.
Experience using Lansweeper for asset discovery, inventory management, or reporting.

What You’ll Get in Return

You will have the opportunity to build your technical support experience within a professional and supportive environment. You will work with a broad range of desktop, mobile, networking, endpoint management, and asset-management technologies while contributing to a positive experience for both onsite and remote users.

The organization offers competitive compensation, opportunities for professional development, and the chance to work with an experienced team that values service, collaboration, and continuous improvement.

What You Need to Do Now

If you’re interested in this role, click Apply Now to forward an up-to-date copy of your CV.

If this position is not quite right for you, but you are considering a new opportunity, please contact us for a confidential discussion about your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

Apply About employer

More about this job

Responsibilities

Provide first-level technical support to onsite and remote users for desktop, mobile, hardware, software, networking, and connectivity issues. Deploy and maintain technology assets, apply security updates, manage inventory and support documentation, record incidents, and escalate complex issues.

Requirements

Requires 1–2 years of help desk, service desk, desktop support, or technical support experience, strong customer service and troubleshooting skills, and knowledge of Microsoft Office, Windows, networking, endpoint security, and hardware. A technical college diploma or certificate, or a related bachelor’s degree, is required; Microsoft certifications or equivalent training are also sought, while Intune, Windows Autopilot, Deskpro, and Lansweeper experience are assets.

Skills

Technical Support
Help Desk Support
Desktop Support
Microsoft Office
Windows Operating Systems
Mobile Device Support
Hardware Troubleshooting
Software Troubleshooting
LAN and Wireless Networking
TCP/IP
DNS
DHCP
Security Patching
Endpoint Protection
IT Asset Management
Customer Service

Benefits

Professional Development Opportunities
Competitive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Technical Support Analyst
Help Desk
Service Desk
Desktop Support
Microsoft Office
Windows
Web Browsers
TCP/IP
DNS
DHCP
LAN
Wireless Networking
Security Patches
Antivirus
Endpoint Protection
Microsoft Intune
Windows Autopilot
Deskpro
Lansweeper
IT Service Management
Ticketing System
Asset Management
Hardware Deployment
Mobile Devices
Printers
Workstation Lifecycle
Re-imaging
Incident Documentation
Microsoft Certifications

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