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Added 36 mins ago
EI
digital marketing specialist
ENA2 Innovative Consulting Inc.
Calgary, AB
- $38 to $40 CAD / hour
- Full-time
- On-site
…training. *Job Overview* ENA2 is seeking a Digital Marketing Specialist with B2B technical marketing experience to support the company's digital marketing activities for engineering…
Added 55 mins ago
TI
Digital Controls Technical Specialist
Trane Italia
Montreal, QC
- Full-time
…Nuvolo, and more - combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're…
Added 1 hour ago
E
Senior Marketing & Growth Manager
ElektraFi
Vancouver, BC
- Full-time
Produce polished visual assets and straightforward video content, coordinating specialist design or video support when needed.
Added 1 hour ago
IG
Compensation Analyst
Insight Global
Calgary, AB · Greater Calgary Metropolitan Area
- $40 to $45 CAD / hour
- Contract
5+ years of experience in Compensation or Total Rewards (compensation‑focused) as an Analyst, Advisor, or Specialist
Added 1 hour ago
Marketing Specialist
Stampede Leasing Ltd
Calgary, AB
The Marketing Specialist drives prospect engagement and conversions through strategic digital marketing. Responsibilities include managing digital advertising campaigns, creating online…
Added 2 hours ago
GC
Vietnamese Psychiatry & AI Evaluation Specialist
Gramian Consulting
Canada
- Contract
Added 2 hours ago
S
Senior Media Operations Specialist (Onsite)
Stacktics
Toronto, ON
- Full-time
Stacktics Inc. is seeking a candidate for a full-time Senior Media Intelligence Specialist (Ad Tagging & Tracking) role.
Added 2 hours ago
C
Markets Risk & Controls - Preventative Booking Controls Implementation Specialist
Citi
Mississauga, ON
- Full-time
Added 2 hours ago
TI
Vehicle Data Specialist
Trader Interactive
Toronto, ON
- Full-time
As a Vehicle Data Specialist (internally leveled as a Data Coder), you'll be an integral part of the data team, this role researches, analyzes, and codes data across the Marine,…
Added 2 hours ago
E
Sr. Specialist, Geospatial and Reality Capture
EllisDon
Mississauga, ON
- Full-time
You as a Sr. Specialist, Geospatial and Reality Capture will:
Added 2 hours ago
E
VDC Services Specialist
EllisDon
Calgary, AB
- Full-time
Added 2 hours ago
VS
Training & Onboarding Specialist (Bilingual EN-FR)
Volanté Systems
Volante - CAN
- Full-time
Maintain session tracking spreadsheets for analytics & training ticketing system
Added 2 hours ago
SS
Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 2 hours ago
C
Senior Specialist Procurement Category-IT
CN
Quebec, QC
- Full-time
Perform advanced spend analytics, market intelligence, and total cost modelling to identify opportunities and support sourcing decisions
Added 2 hours ago
S
Marketing Specialist
SpaceBridge
Montreal, QC
- Full-time
SpaceBridge Inc. is seeking a creative, dynamic, and motivated Marketing Specialist to support and lead marketing initiatives across digital, print, social media, web, events, and corporate…
Added 3 hours ago
H
Senior Director, Global Delivery Lead - Data Retention
Hays
Waterloo, ON
- Contract
Added 3 hours ago
AS
Sr. Payroll Specialist (12385)
Algoma Steel Inc.
Sault Ste. Marie, ON
- Full-time
Added 3 hours ago
T
PMO Specialist & Power BI Developer
TEEMA
Calgary, AB
- $70 to $76 CAD / hour
- Contract
We’re looking for a PMO Specialist & Power BI Developer who can bring together strong project governance, process improvement and reporting/analytics experience.
Added 3 hours ago
R
Senior Communications Specialist (English Services) (On-Site)
Radio-Canada
Kelowna, BC
- Full-time
…CBC/Radio-Canada B.C. is seeking an energetic Senior Communications Specialist to drive marketing and communications across local digital, radio, TV and streaming programming. Based in…
Added 3 hours ago
NF
Bids, Cost & Pricing Specialist
New Flyer
Winnipeg, MB
- Full-time
Added 3 hours ago
B
Centre of Excellence (COE) Change Partner
BMO
Toronto, ON · FCP
- Full-time
Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
Added 3 hours ago
M
Bilingual Implementation Specialist
Manulife
Halifax, NS · Montreal, QC
- Full-time
Capitalizing on sound industry knowledge, the Bilingual Implementation Specialist delivers superior service to their various client and advisor groups within the Group Retirement Pension…
Added 3 hours ago
E
Spécialiste IA et automatisation de processus
EXFO
Montreal, QC · Quebec, QC
- Full-time
EXFO is a global leader in intelligent network test, monitoring and analytics solutions. With more than 2,000 employees across 25+ countries, we develop hardware and software solutions that…
Added 3 hours ago
TM
Labour Relations (LR) Specialist
Toronto Metropolitan University
Toronto, ON
- Full-time
As a Labour Relations Specialist, you'll be an important part of the team behind TMU's labour relations work, providing the research, analysis, expertise, and organizational support that…
Added 3 hours ago
CI
Senior Associate, Strategy, Real Assets
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
RASG is responsible for developing top-down investment perspectives, portfolio analytics and strategic frameworks that directly impact capital allocation across the RA portfolio. Working…

Hays

Technical Support Specialist

Montreal, QC, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Nov 6, 2026
Experience: 1+ years of technical support or help desk experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Title: Tech Connect Specialist (Bilingual French/English)

Location: Montreal, QC

Work Model: Onsite (5 Days/Week)

Duration: Contract until June 30, 2027

Rate: 25/hr on T4

Role Overview

We are looking for a bilingual (French/English) Tech Connect Specialist to provide onsite IT support to employees in a fast-paced professional services environment. This role involves supporting laptops, desktops, mobile devices, Office 365 applications, network connectivity, and other workplace technologies. The successful candidate will be responsible for troubleshooting technical issues, configuring devices for new hires, managing IT assets, and delivering excellent customer service while ensuring a smooth technology experience for end users.

Key Responsibilities

Provide technical support for hardware, software, and workplace technology issues.
Set up and configure laptops and equipment for new employees.
Support Windows, Mac, Office 365, email, wireless connectivity, VPN, and remote access tools.
Troubleshoot laptops, printers, mobile devices, and other hardware issues.
Manage IT inventory, asset tracking, and equipment lifecycle activities.
Respond to support tickets and resolve incidents within service level expectations.
Assist users with application usage, technology tools, and automation solutions.
Deliver technical guidance and training to employees when required.
Maintain accurate asset and support documentation.
Collaborate with local and remote IT teams on support activities and projects.
Identify opportunities to improve processes and enhance the user experience.
Support video conferencing and meeting room technologies.
Participate in after-hours support and maintenance activities when necessary.
Ensure compliance with security, privacy, and company policies.

Must-Have Skills

Fluent in both French and English (spoken and written).
1+ years of technical support or help desk experience.
Post-secondary education in Computer Science, Information Technology, or a related field.
Experience supporting Windows, Mac, iOS, and Android devices.
Experience troubleshooting laptops, printers, and peripheral devices.
Strong knowledge of Microsoft Office 365 applications.
Experience supporting email, networking, wireless connectivity, and remote access technologies.
Understanding of ITIL processes, incident management, and asset management.
Strong problem-solving, analytical, and organizational skills.
Excellent customer service and communication skills.
Ability to multitask and manage priorities in a fast-paced environment.

Nice to Have

Experience working in a professional services environment.
Knowledge of audio-visual equipment and video conferencing systems.
Experience with automation or data analytics tools.
Experience with large-scale hardware deployments or refresh projects.
Familiarity with process improvement initiatives and workflow automation.

Ideal Candidate

IT Support Specialist, Help Desk Analyst, Desktop Support Technician, or Technical Support professional.
Strong customer service mindset and passion for helping users.
Comfortable supporting both English- and French-speaking employees.
Detail-oriented with excellent troubleshooting skills.
Able to work independently while collaborating effectively with a broader IT team.
Proactive and adaptable in a fast-changing environment.
Interested in learning new technologies and improving support processes.
Committed to delivering high-quality technical support and a positive end-user experience.

Apply About employer

More about this job

Responsibilities

Provide onsite technical support for employee hardware, software, workplace applications, connectivity, and meeting room technologies. Configure devices for new hires, manage IT assets and support documentation, resolve tickets within service expectations, and collaborate with IT teams to improve the user experience.

Requirements

Requires fluency in spoken and written French and English, at least one year of technical support or help desk experience, and post-secondary education in computer science, information technology, or a related field. Candidates should have experience supporting Windows, Mac, iOS, and Android devices, Microsoft 365, hardware, email, networking, and remote access, along with strong troubleshooting and customer service skills.

Skills

French-English Bilingual Communication
Technical Support
Help Desk Support
Windows
Mac
iOS
Android
Microsoft Office 365
Hardware Troubleshooting
Network Connectivity
Wireless Connectivity
VPN and Remote Access
Incident Management
IT Asset Management
Customer Service
Video Conferencing Support

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Help Desk
Windows
Mac
iOS
Android
Microsoft Office 365
Email Support
Wireless Connectivity
VPN
Remote Access
Laptop Support
Printer Support
Peripheral Devices
ITIL
Incident Management
Asset Management
IT Inventory
Service Level Expectations
Video Conferencing
Meeting Room Technology
Audio-Visual Equipment
Automation
Data Analytics
Hardware Deployment
Process Improvement
Customer Service
French-English Bilingual

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