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Added 9 mins ago
PG
QA/QC Lead - Electrical
Plan Group Inc.
Mississauga, ON
- Full-time
Review test procedures, test equipment calibration, and technician qualifications.
Added 1 hour ago
T®
Field Service Technician II
TekWissen ®
AB · Edmonton, AB
- $24 to $24.62 CAD / hour
- Contract
…job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security…
Added 1 hour ago
Internship, IT Technician
Pomerleau
Vancouver, BC
Diploma or degree in Information Technology, Information Systems, Cybersecurity, Computer Science or related field.
Added 1 hour ago
NC
JR Municipal Technologist or SR Municipal Technologist (PFT)(CUPE 56.26) repost
Norfolk County
ON · Simcoe, ON
- Full-time
Undertakes field investigations and recommends improvements related to traffic operations and safety, and roadway/intersection illumination
Added 1 hour ago
NC
Junior Development Tech OR Development Technologist (PFT)(repost 1)(CUPE 43.26)
Norfolk County
ON · Simcoe, ON
- Full-time
Perform field work including surveying, pre design, title searches and easement updates as required and prepare and verify documents for deed registration and/or for the County solicitor
Added 1 hour ago
AH
Field Calibration Technician
Auxilium Health
Oshawa, ON
- $50,000 to $60,000 CAD / year
- Full-time
The Field Calibration Technician will collaborate closely with the Quality & Compliance Technician to support coordination and execution of both internal and client-facing calibration,…
Added 2 hours ago
A
SAP Support Technician
Adecco
Calgary, AB
- $44 to $54 CAD / hour
- Full-time
Reporting to the CMMS Lead, Maintenance Work Management & Performance, the Support Technician provides SAP Plant Maintenance (PM) and CMMS support to maintenance and operations teams. This…
Added 2 hours ago
NC
JR Municipal Technologist or SR Municipal Technologist (PFT)(CUPE 56.26) repost
Norfolk County
Remote, Canada
- Full-time
- Remote
Undertakes field investigations and recommends improvements related to traffic operations and safety, and roadway/intersection illumination
Added 2 hours ago
NC
Junior Development Tech OR Development Technologist (PFT)(repost 1)(CUPE 43.26)
Norfolk County
Remote, Canada
- Full-time
- Remote
Perform field work including surveying, pre design, title searches and easement updates as required and prepare and verify documents for deed registration and/or for the County solicitor
Added 2 hours ago
Site Quality Technician - Travel Canada (m/f/d)
Nordex Group
AB
The role of the Site Quality Technician directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As a Site…
Added 2 hours ago
F
Webber - Seasonal Patrol Maintenance Technician - Hwy9/400 - Infrastructure Management
Ferrovial
ON · Woodbridge, ON · CAN - Webber - Infra - York
- Full-time
…and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global…
Added 2 hours ago
F
Webber - Seasonal Patrol Maintenance Technician - Gormley - Infrastructure Management
Ferrovial
Richmond Hill, ON · ON · CAN - Webber - Infra - York
- Full-time
…and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global…
Added 3 hours ago
R
General Maintenance Technician (T & I) (On-site)
Radio-Canada
Montreal, QC
- Full-time
College diploma (DSC) in electronics technology (audiovisual, telecommunications or computer systems option) or other relevant field.
Added 3 hours ago
F
Webber - Seasonal Patrol Maintenance Technician - Hwy9/400 - Infrastructure Management
Ferrovial
Woodbridge, ON
- Full-time
…and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global…
Added 3 hours ago
F
Webber - Seasonal Patrol Maintenance Technician - Gormley - Infrastructure Management
Ferrovial
Richmond Hill, ON
- Full-time
…and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global…
Added 3 hours ago
Research Technician II
OICR
ON · MaRS Centre, Toronto, Ontario
The Ontario Institute for Cancer Research (OICR) is seeking a Research Technician II to apply advanced technical knowledge and skills to run the most recent technologies in the field of…
Added 4 hours ago
Field Services Technician - Electrical
BWXT
Kitchener, ON
As our Electrical Technician – Intermediate you will independently perform electrical maintenance and field systems support in nuclear environments. This role includes responsibility for…
Added 4 hours ago
F
Webber - Seasonal Patrol Maintenance Technician - Maple - Infrastructure Management
Ferrovial
ON · Woodbridge, ON · CAN - Webber - Infra - York
- Full-time
…and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global…
Added 5 hours ago
Technicien(ne) de service sur le terrain - Joliette, QC
Xerox
Joliette, QC
Join Xerox as a Field Service Technician and become part of a growing Technical Services organization focused on delivering an exceptional customer experience. In this hands-on role, you…
Added 5 hours ago
Technicien(ne) de service sur le terrain - Trois-Rivières, QC
Xerox
Trois-Rivières, QC
Join Xerox as a Field Service Technician and become part of a growing Technical Services organization focused on delivering an exceptional customer experience. In this hands-on role, you…
Added 6 hours ago
D
Technician, Management information
Desjardins
Levis, QC
- Full-time
As a management information technician, you help extract data and produce reports and indicators for the organization by developing and administering information systems. You analyze and…
Added 7 hours ago
Field Instrumentation Technician (Maple Ridge BC)
Orica
Maple Ridge, BC
About The Role – Field Instrumentation Technician (Maple Ridge BC))
Added 7 hours ago
Technical Services Manager (Laser Technology Specialist)
BWXT
Kitchener, ON
…Technical Specialists and Technicians supporting highly technical field scopes. This role is specifically responsible for ownership and execution oversight of BWXT’s Laser Technology…
Added 7 hours ago
Field Service Technician (Production) - Toronto, ON
Xerox
Mississauga, ON · Toronto, ON
…Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow.…
Added 7 hours ago
K
CAD Technician - Nuclear Construction
Kiewit
Oshawa, ON
- Full-time
Train other colleagues and field personnel on new technology and mobile applications and estimating work

Hays

Technical Support Specialist

Montreal, QC, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 6, 2026
Experience: 1+ years of technical support or help desk experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Title: Tech Connect Specialist (Bilingual French/English)

Location: Montreal, QC

Work Model: Onsite (5 Days/Week)

Duration: Contract until June 30, 2027

Rate: 25/hr on T4

Role Overview

We are looking for a bilingual (French/English) Tech Connect Specialist to provide onsite IT support to employees in a fast-paced professional services environment. This role involves supporting laptops, desktops, mobile devices, Office 365 applications, network connectivity, and other workplace technologies. The successful candidate will be responsible for troubleshooting technical issues, configuring devices for new hires, managing IT assets, and delivering excellent customer service while ensuring a smooth technology experience for end users.

Key Responsibilities

Provide technical support for hardware, software, and workplace technology issues.
Set up and configure laptops and equipment for new employees.
Support Windows, Mac, Office 365, email, wireless connectivity, VPN, and remote access tools.
Troubleshoot laptops, printers, mobile devices, and other hardware issues.
Manage IT inventory, asset tracking, and equipment lifecycle activities.
Respond to support tickets and resolve incidents within service level expectations.
Assist users with application usage, technology tools, and automation solutions.
Deliver technical guidance and training to employees when required.
Maintain accurate asset and support documentation.
Collaborate with local and remote IT teams on support activities and projects.
Identify opportunities to improve processes and enhance the user experience.
Support video conferencing and meeting room technologies.
Participate in after-hours support and maintenance activities when necessary.
Ensure compliance with security, privacy, and company policies.

Must-Have Skills

Fluent in both French and English (spoken and written).
1+ years of technical support or help desk experience.
Post-secondary education in Computer Science, Information Technology, or a related field.
Experience supporting Windows, Mac, iOS, and Android devices.
Experience troubleshooting laptops, printers, and peripheral devices.
Strong knowledge of Microsoft Office 365 applications.
Experience supporting email, networking, wireless connectivity, and remote access technologies.
Understanding of ITIL processes, incident management, and asset management.
Strong problem-solving, analytical, and organizational skills.
Excellent customer service and communication skills.
Ability to multitask and manage priorities in a fast-paced environment.

Nice to Have

Experience working in a professional services environment.
Knowledge of audio-visual equipment and video conferencing systems.
Experience with automation or data analytics tools.
Experience with large-scale hardware deployments or refresh projects.
Familiarity with process improvement initiatives and workflow automation.

Ideal Candidate

IT Support Specialist, Help Desk Analyst, Desktop Support Technician, or Technical Support professional.
Strong customer service mindset and passion for helping users.
Comfortable supporting both English- and French-speaking employees.
Detail-oriented with excellent troubleshooting skills.
Able to work independently while collaborating effectively with a broader IT team.
Proactive and adaptable in a fast-changing environment.
Interested in learning new technologies and improving support processes.
Committed to delivering high-quality technical support and a positive end-user experience.

Apply About employer

More about this job

Responsibilities

Provide onsite technical support for employee hardware, software, workplace applications, connectivity, and meeting room technologies. Configure devices for new hires, manage IT assets and support documentation, resolve tickets within service expectations, and collaborate with IT teams to improve the user experience.

Requirements

Requires fluency in spoken and written French and English, at least one year of technical support or help desk experience, and post-secondary education in computer science, information technology, or a related field. Candidates should have experience supporting Windows, Mac, iOS, and Android devices, Microsoft 365, hardware, email, networking, and remote access, along with strong troubleshooting and customer service skills.

Skills

French-English Bilingual Communication
Technical Support
Help Desk Support
Windows
Mac
iOS
Android
Microsoft Office 365
Hardware Troubleshooting
Network Connectivity
Wireless Connectivity
VPN and Remote Access
Incident Management
IT Asset Management
Customer Service
Video Conferencing Support

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Help Desk
Windows
Mac
iOS
Android
Microsoft Office 365
Email Support
Wireless Connectivity
VPN
Remote Access
Laptop Support
Printer Support
Peripheral Devices
ITIL
Incident Management
Asset Management
IT Inventory
Service Level Expectations
Video Conferencing
Meeting Room Technology
Audio-Visual Equipment
Automation
Data Analytics
Hardware Deployment
Process Improvement
Customer Service
French-English Bilingual

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