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Added 7 mins ago
SI
Quality Assurance Analyst
Spait Infotech
Canada
- Full-time
Added 7 mins ago
B
Senior Analyst, Finance
Brookfield
Toronto, ON
- Full-time
We are seeking a new Senior Analyst, Finance to join Brookfield in Toronto, ON. In this role, you will play a key role in inspiring change and continual improvement. If you are committed to…
Added 7 mins ago
BD
Senior Business Process Analyst
Black Diamond Group
Calgary, AB
- Full-time
Black Diamond Group is hiring a full-time position for a Senior Business Process Analyst based out of our Calgary Head Office.
Added 9 mins ago
FS
Product Lead
Future Secure AI
Toronto, ON
- Full-time
…spec. Working closely with engineers, data scientists, and quality specialists, this role is for someone who thrives in a cross-functional team delivery environment. You will be accountable…
Added 11 mins ago
Corporate Finance - Senior Financial Analyst, FP&A
Trez Capital
Vancouver, BC
Trez Capital is seeking a Senior Financial Analyst, FP&A to support the company’s budgeting, planning, forecasting, liquidity management, and financial analysis activities.
Added 11 mins ago
T
IT Operations Analyst I
TD
Dieppe, NB
- Full-time
Prioritize and manage own workload in order to deliver quality results and meet timelines
Added 26 mins ago
C
Associate, Client Services
CIBC
Toronto, ON
- Full-time
Recommendations – Provide high-quality, risk-based recommendations to support client relationships that can withstand scrutiny from business personnel, compliance, internal/external audit,…
Added 38 mins ago
D
Business Analyst
Deloitte
Toronto, ON
- Full-time
…allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services…
Added 56 mins ago
Senior Officer, Operations
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
Maintain quality relationships with clients to understand their needs and objectives.
Added 56 mins ago
MF
Analyst Finance (Full Time 1 Month Contract)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Full-time
- Other
…week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values: Be better; we strive for improvement in everything we do. Be accountable;…
Added 56 mins ago
T
Litigation Support Analyst (Toronto)
TransPerfect
Toronto, ON
- Full-time
The Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with Project Managers and…
Added 1 hour ago
QR
Analyste - Gestion de Prix de Ventes et Analyse de Données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Richelieu Hardware is seeking a Sales Pricing Management and Data Analysis Analyst to join its Corporate Team at the Head Office in Saint-Laurent, Quebec.
Added 1 hour ago
QR
Analyste- Gestion des prix de vente et analyse de données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Richelieu Hardware is looking to fill a permanent full-time position for a Sales Pricing & Data Analytics Analyst at our offices located in Saint-Laurent, Quebec.
Added 1 hour ago
SP
Manager, Human Resource Systems and Reporting
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
…analytics and system-enabled HR services. The team includes an HR Analyst Team Lead, three HR Assistants and three HR Analysts. The manager establishes portfolio direction, priorities,…
Added 1 hour ago
RE
Financial Analyst
Regina Exhibition Association Limited (REAL)
Regina, SK
- Full-time
Reporting to the Manager, Financial Operations, the Financial Analyst provides financial analysis, planning, reporting and business-partnering support across Regina Exhibition Association…
Added 1 hour ago
CH
Data Analyst
Calgary Homeless Foundation
Calgary, AB
- Full-time
The Data Analyst helps CHF understand what is happening across Calgary's homeless-serving system by turning complex data into clear, reliable analysis and insights.
Added 1 hour ago
T
Senior Governance & Control Analyst
TD
Toronto, ON
- Full-time
Reporting to the Manager, TDS G&C, the primary role of the Senior Analyst, TDS G&C, support all TDS businesses in adherence to regulatory and enterprise requirements, managing non-financial…
Added 1 hour ago
C
Sr. Analyst, Risk Analytics
CIBC
Toronto, ON
- Full-time
As the Senior Analyst, Risk Analytics you will provide support on developing and producing portfolio risk dashboards and other regular reports to monitor Retail Lending portfolio…
Added 1 hour ago
C1
AML Analyst - (Hybrid)
Central 1
Toronto, ON · Vancouver, BC
- Full-time
As an AML Analyst, you'll play a key role in safeguarding the organization by detecting and investigating potentially suspicious transactions. You'll assess customer and account activity,…
Added 1 hour ago
B
Vote Audit Analyst ( Contract) (Hybrid)
Broadridge
Markham, ON
- $17 to $18.5 CAD / hour
- Full-time
The Vote Audit Analyst (Contract) will be responsible for various daily processes pertaining to job coding, ballot/voting instruction form detail validations, and electronic reviews…
Added 1 hour ago
K
Procurement Engineer
Kinectrics
Toronto, ON
- Full-time
Knowledge and practical experience applying applicable nuclear quality standards and procurement requirements, including N299 and N285, as applicable. Experience coordinating inventory and…
Added 1 hour ago
Fleet Financial Analyst
FortisBC
Surrey, BC
…expenditures. Recommends actions to reduce costs and improve service…
Added 1 hour ago
SI
Quality Assurance Analyst
Sovereign Insurance
Toronto, ON · Calgary, AB
- Full-time
The Quality Assurance Analyst carries out established procedures to ensure programs/projects meet minimum company standards and end user requirements. The incumbent conducts thorough…
Added 2 hours ago
NR
Risk Analyst - ALM and Optimization
Nexus Risk Management Inc.
Toronto, ON
- Full-time
What the ALM and Optimization Risk Analyst will do:
Added 2 hours ago
AA
Business Systems Analyst
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
The Business Systems Analyst bridges business processes, people, data, reporting, and systems by defining business requirements, analyzing current-state and future-state workflows,…

Hays

Technical Support Specialist

Montreal, QC, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 6, 2026
Experience: 1+ years of technical support or help desk experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Title: Tech Connect Specialist (Bilingual French/English)

Location: Montreal, QC

Work Model: Onsite (5 Days/Week)

Duration: Contract until June 30, 2027

Rate: 25/hr on T4

Role Overview

We are looking for a bilingual (French/English) Tech Connect Specialist to provide onsite IT support to employees in a fast-paced professional services environment. This role involves supporting laptops, desktops, mobile devices, Office 365 applications, network connectivity, and other workplace technologies. The successful candidate will be responsible for troubleshooting technical issues, configuring devices for new hires, managing IT assets, and delivering excellent customer service while ensuring a smooth technology experience for end users.

Key Responsibilities

Provide technical support for hardware, software, and workplace technology issues.
Set up and configure laptops and equipment for new employees.
Support Windows, Mac, Office 365, email, wireless connectivity, VPN, and remote access tools.
Troubleshoot laptops, printers, mobile devices, and other hardware issues.
Manage IT inventory, asset tracking, and equipment lifecycle activities.
Respond to support tickets and resolve incidents within service level expectations.
Assist users with application usage, technology tools, and automation solutions.
Deliver technical guidance and training to employees when required.
Maintain accurate asset and support documentation.
Collaborate with local and remote IT teams on support activities and projects.
Identify opportunities to improve processes and enhance the user experience.
Support video conferencing and meeting room technologies.
Participate in after-hours support and maintenance activities when necessary.
Ensure compliance with security, privacy, and company policies.

Must-Have Skills

Fluent in both French and English (spoken and written).
1+ years of technical support or help desk experience.
Post-secondary education in Computer Science, Information Technology, or a related field.
Experience supporting Windows, Mac, iOS, and Android devices.
Experience troubleshooting laptops, printers, and peripheral devices.
Strong knowledge of Microsoft Office 365 applications.
Experience supporting email, networking, wireless connectivity, and remote access technologies.
Understanding of ITIL processes, incident management, and asset management.
Strong problem-solving, analytical, and organizational skills.
Excellent customer service and communication skills.
Ability to multitask and manage priorities in a fast-paced environment.

Nice to Have

Experience working in a professional services environment.
Knowledge of audio-visual equipment and video conferencing systems.
Experience with automation or data analytics tools.
Experience with large-scale hardware deployments or refresh projects.
Familiarity with process improvement initiatives and workflow automation.

Ideal Candidate

IT Support Specialist, Help Desk Analyst, Desktop Support Technician, or Technical Support professional.
Strong customer service mindset and passion for helping users.
Comfortable supporting both English- and French-speaking employees.
Detail-oriented with excellent troubleshooting skills.
Able to work independently while collaborating effectively with a broader IT team.
Proactive and adaptable in a fast-changing environment.
Interested in learning new technologies and improving support processes.
Committed to delivering high-quality technical support and a positive end-user experience.

Apply About employer

More about this job

Responsibilities

Provide onsite technical support for employee hardware, software, workplace applications, connectivity, and meeting room technologies. Configure devices for new hires, manage IT assets and support documentation, resolve tickets within service expectations, and collaborate with IT teams to improve the user experience.

Requirements

Requires fluency in spoken and written French and English, at least one year of technical support or help desk experience, and post-secondary education in computer science, information technology, or a related field. Candidates should have experience supporting Windows, Mac, iOS, and Android devices, Microsoft 365, hardware, email, networking, and remote access, along with strong troubleshooting and customer service skills.

Skills

French-English Bilingual Communication
Technical Support
Help Desk Support
Windows
Mac
iOS
Android
Microsoft Office 365
Hardware Troubleshooting
Network Connectivity
Wireless Connectivity
VPN and Remote Access
Incident Management
IT Asset Management
Customer Service
Video Conferencing Support

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Help Desk
Windows
Mac
iOS
Android
Microsoft Office 365
Email Support
Wireless Connectivity
VPN
Remote Access
Laptop Support
Printer Support
Peripheral Devices
ITIL
Incident Management
Asset Management
IT Inventory
Service Level Expectations
Video Conferencing
Meeting Room Technology
Audio-Visual Equipment
Automation
Data Analytics
Hardware Deployment
Process Improvement
Customer Service
French-English Bilingual

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