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Added 2 mins ago
IL
Customer service representative - call centre
IH2O LTD.
Calgary, AB
- $16 to $19 CAD / hour
- Full-time
- On-site
Secondary (high) school graduation certificate
Added 8 mins ago
B
UX/UI Designer, Winter 2027 (Co-op/Internship)- 8 months
BMO
Toronto, ON · BMOPLACE
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 12 mins ago
AP
Administrative assistant
Architecture Panel Inc.
White Rock, BC
- From $29 CAD / hour
- Full-time
- On-site
Secondary (high) school graduation certificate
Added 16 mins ago
MT
Cashier, customer service
Mi Tienda Latina
Kitchener, ON
- $17.95 to $19 CAD / hour
- Full-time
- On-site
Secondary (high) school graduation certificate
Added 16 mins ago
IE
Restaurant manager
INK Entertainment Group
Toronto, ON
- From $37 CAD / hour
- Full-time
- On-site
Secondary (high) school graduation certificate
Added 17 mins ago
BT
Shipper-receiver
Best Truck Service
Peace River, AB
- $18 to $25 CAD / hour
- Full-time
- On-site
Secondary (high) school graduation certificate
Added 18 mins ago
EG
Assistant manager - retail
EB Games Canada
Mascouche, QC
- $17.6 to $22 CAD / hour
- Full-time
- On-site
Secondary (high) school graduation certificate
Added 22 mins ago
CC
Information Management Analyst
CANES Community Care
Toronto, ON · Etobicoke, ON
- Full-time
Post-secondary degree or diploma in Information Management, Business Analysis, Information Systems, Data Analytics, Health Administration, or a related field, or an equivalent combination…
Added 22 mins ago
BB
Junior Packaging Operator
Bench Brewing Company
Beamsville, ON
- Contract
High school diploma required; post-secondary education in trades, engineering, manufacturing, or related fields considered an asset.
Added 22 mins ago
SC
Account Executive, Integrated Security Systems.
Smart-tek Communications Inc
Vancouver, BC
- Full-time
Post-secondary education in business, marketing, technology, or a related field is beneficial; equivalent experience is also valued.
Added 23 mins ago
Flatdeck Admin - Driver Coordinator / Dispatcher
Fastfrate Group
Cambridge, ON
…safety, innovation, and continuous improvement. Through advanced technology, ongoing training, and diverse career opportunities across driving, operations, maintenance, logistics, and…
Added 23 mins ago
Senior Manager of Operations
New Age Services Inc.
Calgary, AB
Post-secondary education in Business Administration, Operations Management, Information Technology, Project Management, Public Administration, or related discipline. Equivalent combinations…
Added 23 mins ago
Human Resources Coordinator E049-26
Legal Aid BC
Vancouver, BC
Added 23 mins ago
O
Data Analyst
OPTrust
Toronto, ON
- Full-time
Added 23 mins ago
A
WorkForce Suite, Sr. Implementation Consultant / Consultant(e) principal(e) en implantation WorkForce Suite
ADP
Burnaby, BC · Dartmouth, NS · Toronto, ON · Montreal, QC · Etobicoke, Ontario
- Full-time
Post-secondary education or related business experience.
Added 29 mins ago
WH
Medical office manager
WELLNESS HOME HEALTHCARE SERVICES
Edmonton, AB
- From $29.5 CAD / hour
- Full-time
- On-site
Secondary (high) school graduation certificate
Added 30 mins ago
DC
Office manager
DIAMONDCUT CUTTING AND CORING LTD.
Surrey, BC
- From $36.8 CAD / hour
- Full-time
- On-site
Secondary (high) school graduation certificate
Added 38 mins ago
YU
Enrolment Services Coordinator
Yorkville University
New Westminster, BC
- Contract
Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations,…
Added 38 mins ago
CE
Senior Data & IT Business Office Advisor
Cenovus Energy
Calgary, AB
- Full-time
Post-secondary degree in Business, Finance, Economics, Accounting, Commerce, Information Technology, or a related discipline.
Added 38 mins ago
CE
Senior Maintenance Coordinator, Preventative Maintenance
Cenovus Energy
Lloydminster, SK
- Full-time
12+ years of experience in maintenance planning/execution, turnaround, or project management, with post-secondary education in Engineering, Maintenance Management, Mechanical/Electrical…
Added 38 mins ago
TM
Medical Device Sales Representative – Lower Mainland BC
Tribe Medical Group Inc
Richmond, BC · Vancouver, BC
- $80,000 to $85,000 CAD / year
- Full-time
As a Surgical Technology Associate, you will join our team in Lower Mainland, BC representing Tribe Medical Group. In this role, you will be responsible for all aspects of sales in your…
Added 51 mins ago
E
Junior IT Desktop Support Specialist
Entuitive
Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
Post-secondary education or diploma in Computer Science, Information Technology, or a related field - or equivalent hands-on experience.
Added 51 mins ago
M
Quality Analyst
Mativ
Renfrew, ON
- Full-time
The Quality Analyst position requires post-secondary education (preferably in sciences) or equivalent job experience with a minimum of 2 years of related manufacturing experience as an…
Added 51 mins ago
OH
IT Specialist
O'Dell HVAC Group
Waterloo, ON
- Full-time
Post-secondary education in computer science or related program.
Added 53 mins ago
E
Junior IT Desktop Support Specialist
Entuitive
Remote, Canada
- Full-time
- Remote
Post-secondary education or diploma in Computer Science, Information Technology, or a related field - or equivalent hands-on experience.

Hays

Technical Support Specialist

Montreal, QC, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 6, 2026
Experience: 1+ years of technical support or help desk experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Title: Tech Connect Specialist (Bilingual French/English)

Location: Montreal, QC

Work Model: Onsite (5 Days/Week)

Duration: Contract until June 30, 2027

Rate: 25/hr on T4

Role Overview

We are looking for a bilingual (French/English) Tech Connect Specialist to provide onsite IT support to employees in a fast-paced professional services environment. This role involves supporting laptops, desktops, mobile devices, Office 365 applications, network connectivity, and other workplace technologies. The successful candidate will be responsible for troubleshooting technical issues, configuring devices for new hires, managing IT assets, and delivering excellent customer service while ensuring a smooth technology experience for end users.

Key Responsibilities

Provide technical support for hardware, software, and workplace technology issues.
Set up and configure laptops and equipment for new employees.
Support Windows, Mac, Office 365, email, wireless connectivity, VPN, and remote access tools.
Troubleshoot laptops, printers, mobile devices, and other hardware issues.
Manage IT inventory, asset tracking, and equipment lifecycle activities.
Respond to support tickets and resolve incidents within service level expectations.
Assist users with application usage, technology tools, and automation solutions.
Deliver technical guidance and training to employees when required.
Maintain accurate asset and support documentation.
Collaborate with local and remote IT teams on support activities and projects.
Identify opportunities to improve processes and enhance the user experience.
Support video conferencing and meeting room technologies.
Participate in after-hours support and maintenance activities when necessary.
Ensure compliance with security, privacy, and company policies.

Must-Have Skills

Fluent in both French and English (spoken and written).
1+ years of technical support or help desk experience.
Post-secondary education in Computer Science, Information Technology, or a related field.
Experience supporting Windows, Mac, iOS, and Android devices.
Experience troubleshooting laptops, printers, and peripheral devices.
Strong knowledge of Microsoft Office 365 applications.
Experience supporting email, networking, wireless connectivity, and remote access technologies.
Understanding of ITIL processes, incident management, and asset management.
Strong problem-solving, analytical, and organizational skills.
Excellent customer service and communication skills.
Ability to multitask and manage priorities in a fast-paced environment.

Nice to Have

Experience working in a professional services environment.
Knowledge of audio-visual equipment and video conferencing systems.
Experience with automation or data analytics tools.
Experience with large-scale hardware deployments or refresh projects.
Familiarity with process improvement initiatives and workflow automation.

Ideal Candidate

IT Support Specialist, Help Desk Analyst, Desktop Support Technician, or Technical Support professional.
Strong customer service mindset and passion for helping users.
Comfortable supporting both English- and French-speaking employees.
Detail-oriented with excellent troubleshooting skills.
Able to work independently while collaborating effectively with a broader IT team.
Proactive and adaptable in a fast-changing environment.
Interested in learning new technologies and improving support processes.
Committed to delivering high-quality technical support and a positive end-user experience.

Apply About employer

More about this job

Responsibilities

Provide onsite technical support for employee hardware, software, workplace applications, connectivity, and meeting room technologies. Configure devices for new hires, manage IT assets and support documentation, resolve tickets within service expectations, and collaborate with IT teams to improve the user experience.

Requirements

Requires fluency in spoken and written French and English, at least one year of technical support or help desk experience, and post-secondary education in computer science, information technology, or a related field. Candidates should have experience supporting Windows, Mac, iOS, and Android devices, Microsoft 365, hardware, email, networking, and remote access, along with strong troubleshooting and customer service skills.

Skills

French-English Bilingual Communication
Technical Support
Help Desk Support
Windows
Mac
iOS
Android
Microsoft Office 365
Hardware Troubleshooting
Network Connectivity
Wireless Connectivity
VPN and Remote Access
Incident Management
IT Asset Management
Customer Service
Video Conferencing Support

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Help Desk
Windows
Mac
iOS
Android
Microsoft Office 365
Email Support
Wireless Connectivity
VPN
Remote Access
Laptop Support
Printer Support
Peripheral Devices
ITIL
Incident Management
Asset Management
IT Inventory
Service Level Expectations
Video Conferencing
Meeting Room Technology
Audio-Visual Equipment
Automation
Data Analytics
Hardware Deployment
Process Improvement
Customer Service
French-English Bilingual

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