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Added 4 hours ago
J
Mech and Robotics Tech
JLL
Edmonton, AB
- Full-time
As a Mechatronics & Robotics Technician, you will use your skills to support the Operations Maintenance team in repairing and maintaining material handling equipment and pneumatic systems…
Added 13 hours ago
Trailer Technician
Transportation Equipment Network - Canada
Quebec, QC
As a Trailer Technician, you would be responsible for going on site to perform maintenance, diagnostics, and repair services of trailers/equipment. the maintenance, repairing and…
Added 13 hours ago
Red Seal Trailer Technician
Transportation Equipment Network - Canada
Calgary, AB
Inspecting, diagnosing, and repairing electrical, brake, suspension, landing gear, frame, air/hydraulic, and reefer systems.
Added 13 hours ago
Mobile Trailer Technician
Transportation Equipment Network - Canada
Montreal, QC
As a Mobile Trailer Technician, you would be responsible for going on site to perform maintenance, diagnostics, and repair services of trailers/equipment. the maintenance, repairing and…
Added 13 hours ago
Licensed Trailer Technician
Transportation Equipment Network - Canada
Winnipeg, MB
As a Trailer Technician at our Winnipeg branch, you will be responsible for performing a variety of maintenance, repair, and inspection tasks on trailers to ensure they are safe, efficient,…
Added 13 hours ago
Licensed Technician - 310J
Transportation Equipment Network - Canada
Mississauga, ON
Inspecting, diagnosing, and repairing electrical, brake, suspension, landing gear, frame, air/hydraulic, and reefer systems.
Added 14 hours ago
Licensed Mobile Trailer Mechanic (310J/310T) | Up to $47/hr + $3,000 Sign on and up to $3000 Retention Bonus
Transportation Equipment Network - Canada
Mississauga, ON
Licensed Mobile Trailer Technician (310J/310T)
Added 14 hours ago
Registered Pharmacy Technician - Signing Bonus Available
CareRx
Victoria, BC
CareRx is looking for a Registered Pharmacy Technician to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities in delivering safe and effective drug…
Added 14 hours ago
Registered Pharmacy Technician
CareRx
Kelowna, BC
CareRx is looking for a Registered Pharmacy Technician to join our Pharmacy team in supporting a group of LTC Homes and Retirement Communities in delivering safe and effective drug…
Added 14 hours ago
Clean Energy - CMSR - General Technician
Laurentis Energy Partners
Hamilton, ON
In accordance with prescribed safety procedures and regulations, performs routine general technician duties:
Added 15 hours ago
FC
Bonding Technician
FLEET CANADA INC
Fort Erie, ON
- $20 to $23 CAD / hour
- Full-time
We are seeking a detail-oriented and skilled Bond Technician to join our team. The ideal candidate will have a strong technical background and a comprehensive understanding of bonding…
Added 16 hours ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Mississauga, ON
- Full-time
Accurately enter and maintain appropriate data within the applicable systems
Added 16 hours ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Mississauga, ON
- Full-time
Accurately enter and maintain appropriate data within the applicable systems
Added 16 hours ago
LC
Pharmacy Technician Registered Part Time Day
Loblaw Companies Limited
Alliston, ON
- Part-time
The role of the pharmacy technician is to aid the pharmacy in the production of prescriptions and provide optimal customer service. Participate actively in growing prescription and OTC…
Added 18 hours ago
AJ
Research / Lab Assistant (80%) in Vivo Systems Neuroscience and Neurodegeneration
Athena's Journey
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
…rodents, gained through a technical apprenticeship, veterinary technician training, or a Bachelor's/Master's degree in a relevant…
Added 18 hours ago
NF
Pharmacy Technician Registered Full Time Day
No Frills
Fort Erie, ON
- Full-time
The role of the pharmacy technician is to aid the pharmacy in the production of prescriptions and provide optimal customer service. Participate actively in growing prescription and OTC…
Added 18 hours ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Burnaby, BC
- Full-time
Accurately enter and maintain appropriate data within the applicable systems
Added 18 hours ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Burnaby, BC
- Full-time
Accurately enter and maintain appropriate data within the applicable systems
Added 18 hours ago
UA
Automation Technician
UpScale Automation Inc.
Windsor, ON
- Full-time
We're looking for a senior technician who has built machines - not just worked around them. This role is for someone with 5–7+ years of real shop floor experience in a machine builder…
Added 18 hours ago
SD
Registered Pharmacy Technician - 15 Month Contract
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
The Registered Pharmacy Technician is responsible for all administrative/technical duties related to the dispensing,
Added 18 hours ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Richmond Hill, ON
- Full-time
Accurately enter and maintain appropriate data within the applicable systems
Added 18 hours ago
MP
Pharmacy Data Specialist
MediSystem Pharmacy
Ottawa, ON
- Full-time
As a Pharmacy Data Technician, you will use your Pharmacy Assistant expertise within the pharmacy industry to specialize in the inputting of prescriptions into MediSystem Pharmacy's…
Added 23 hours ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.
Added 1 day ago
RO
Associate Optometrist
Review of Optometric Business
Victoria, BC
- Part-time
Jobs Optometrist Jobs Ophthalmologist Jobs Optician & Technician Jobs Hiring Services for Employers SEE ALL JOBS »
Added 1 day ago
RO
Associate Optometrist
Review of Optometric Business
Belleville, ON
- Full-time
Jobs Optometrist Jobs Ophthalmologist Jobs Optician & Technician Jobs Hiring Services for Employers SEE ALL JOBS »

Hays

Technical Support Specialist

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 6, 2026
Experience: 1+ years of technical support or help desk experience.
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Title: Tech Connect Specialist (Bilingual French/English)

Location: Montreal, QC

Work Model: Onsite (5 Days/Week)

Duration: Contract until June 30, 2027

Rate: 25/hr on T4

Role Overview

We are looking for a bilingual (French/English) Tech Connect Specialist to provide onsite IT support to employees in a fast-paced professional services environment. This role involves supporting laptops, desktops, mobile devices, Office 365 applications, network connectivity, and other workplace technologies. The successful candidate will be responsible for troubleshooting technical issues, configuring devices for new hires, managing IT assets, and delivering excellent customer service while ensuring a smooth technology experience for end users.

Key Responsibilities

Provide technical support for hardware, software, and workplace technology issues.
Set up and configure laptops and equipment for new employees.
Support Windows, Mac, Office 365, email, wireless connectivity, VPN, and remote access tools.
Troubleshoot laptops, printers, mobile devices, and other hardware issues.
Manage IT inventory, asset tracking, and equipment lifecycle activities.
Respond to support tickets and resolve incidents within service level expectations.
Assist users with application usage, technology tools, and automation solutions.
Deliver technical guidance and training to employees when required.
Maintain accurate asset and support documentation.
Collaborate with local and remote IT teams on support activities and projects.
Identify opportunities to improve processes and enhance the user experience.
Support video conferencing and meeting room technologies.
Participate in after-hours support and maintenance activities when necessary.
Ensure compliance with security, privacy, and company policies.

Must-Have Skills

Fluent in both French and English (spoken and written).
1+ years of technical support or help desk experience.
Post-secondary education in Computer Science, Information Technology, or a related field.
Experience supporting Windows, Mac, iOS, and Android devices.
Experience troubleshooting laptops, printers, and peripheral devices.
Strong knowledge of Microsoft Office 365 applications.
Experience supporting email, networking, wireless connectivity, and remote access technologies.
Understanding of ITIL processes, incident management, and asset management.
Strong problem-solving, analytical, and organizational skills.
Excellent customer service and communication skills.
Ability to multitask and manage priorities in a fast-paced environment.

Nice to Have

Experience working in a professional services environment.
Knowledge of audio-visual equipment and video conferencing systems.
Experience with automation or data analytics tools.
Experience with large-scale hardware deployments or refresh projects.
Familiarity with process improvement initiatives and workflow automation.

Ideal Candidate

IT Support Specialist, Help Desk Analyst, Desktop Support Technician, or Technical Support professional.
Strong customer service mindset and passion for helping users.
Comfortable supporting both English- and French-speaking employees.
Detail-oriented with excellent troubleshooting skills.
Able to work independently while collaborating effectively with a broader IT team.
Proactive and adaptable in a fast-changing environment.
Interested in learning new technologies and improving support processes.
Committed to delivering high-quality technical support and a positive end-user experience.

Apply About employer

More about this job

Responsibilities

Provide onsite technical support for employee hardware, software, workplace applications, connectivity, and meeting room technologies. Configure devices for new hires, manage IT assets and support documentation, resolve tickets within service expectations, and collaborate with IT teams to improve the user experience.

Requirements

Requires fluency in spoken and written French and English, at least one year of technical support or help desk experience, and post-secondary education in computer science, information technology, or a related field. Candidates should have experience supporting Windows, Mac, iOS, and Android devices, Microsoft 365, hardware, email, networking, and remote access, along with strong troubleshooting and customer service skills.

Skills

French-English Bilingual Communication
Technical Support
Help Desk Support
Windows
Mac
iOS
Android
Microsoft Office 365
Hardware Troubleshooting
Network Connectivity
Wireless Connectivity
VPN and Remote Access
Incident Management
IT Asset Management
Customer Service
Video Conferencing Support

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
Help Desk
Windows
Mac
iOS
Android
Microsoft Office 365
Email Support
Wireless Connectivity
VPN
Remote Access
Laptop Support
Printer Support
Peripheral Devices
ITIL
Incident Management
Asset Management
IT Inventory
Service Level Expectations
Video Conferencing
Meeting Room Technology
Audio-Visual Equipment
Automation
Data Analytics
Hardware Deployment
Process Improvement
Customer Service
French-English Bilingual

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