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Jobs in Canada

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Added 2 mins ago
U
Associate Manager - Community Team (Assassin's Creed)
Ubisoft
Montreal, QC
- Full-time
Develop and maintain relationships with partner teams in Community, Social, Player Support, & Frontline.
Added 18 mins ago
ES
Casual Security Guard - Niagara Falls, Ontario
Equans Services Canada & US
Niagara Falls, ON
- Temporary
Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings,…
Added 18 mins ago
WI
Archaeology Field Technician II
WSP in Canada
Mississauga, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 18 mins ago
WI
Archaeology Field Technician II
WSP in Canada
Burlington, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 18 mins ago
WI
Archaeology Field Technician II
WSP in Canada
Richmond Hill, ON
- Full-time
As one of the world’s leading professional services firms, we partner with clients across transportation, infrastructure, environment, buildings, energy, water, mining and metals. We pair…
Added 18 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 18 mins ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Coordinate benefits and RRSP enrolment with our providers and partner with Finance on payroll inputs
Added 32 mins ago
SC
barista - Store# 17310, BANKVIEW
Starbucks Coffee Company
Calgary, AB
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 32 mins ago
SC
barista - Store# 17203, 1341 MAIN ST W
Starbucks Coffee Company
Hamilton, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 32 mins ago
SC
barista - Store# 83749, YELLOWHEAD HWY & SHUSWAP ROAD
Starbucks Coffee Company
Kamloops, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 32 mins ago
SC
barista - Store# 77900, HWY #1 & AGASSIZ HWY
Starbucks Coffee Company
Vancouver, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 32 mins ago
SC
barista - Store# 80255, ROYAL BAY
Starbucks Coffee Company
Victoria, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 32 mins ago
SC
barista - Store# 04258, 215 NORTH SERVICE ROAD
Starbucks Coffee Company
Oakville, ON
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 32 mins ago
SC
barista - Store# 00181, WESTMINSTER CENTRE
Starbucks Coffee Company
New Westminster, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 47 mins ago
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CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
…ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic…
Added 47 mins ago
GC
Senior Accountant
GPI Chartered Professional Accountants
Fernie, BC
- Full-time
…if you are a CPA, and a few sentences about a recent file. A partner replies within five business…
Added 47 mins ago
IG
AI Engineer
Insight Global
Toronto, ON
- $50 to $55 CAD / hour
- Contract
…teams to translate business insights into technical solutions - Partner with business, product, and technical stakeholders to define requirements and deliver solutions - Operate effectively…
Added 48 mins ago
SC
Senior Engineer, Cloud Operations
Sleep Country
Brampton, ON
- Full-time
Added 1 hour ago
CE
Mineral Tenure Management & Permitting
Cronin Exploration Inc.
Canada
- Full-time
Manage tenures for Clients & Partner companies
Added 1 hour ago
Director of Health, Safety & Environment
Clutch Technologies Inc.
Mississauga, ON
Partner with People Operations and Logistics on driver and fleet safety.
Added 1 hour ago
SC
barista - Store# 51389, BRIGHTON
Starbucks Coffee Company
Saskatoon, SK
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 1 hour ago
SC
shift supervisor - Store# 04674, WELLINGTON & COMMISSIONERS - D/T
Starbucks Coffee Company
London, ON
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 1 hour ago
SC
barista - Store# 71456, VICTORIA HARBOUR
Starbucks Coffee Company
Victoria, BC
- Full-time
…everyone is welcome, and we value the unique experiences that each partner brings to our…
Added 1 hour ago
VM
Summer Sales Internship 2027
Vantage Marketing Canada
Montreal, QC
- Internship
Today, we partner with best-in-class home service providers such as Insight Canada the largest residential pest control service company in the country (think the Apple of pest control) to…
Added 1 hour ago
CC
Greeting Card Merchandiser
Carlton Cards
Dauphin, MB
- Part-time
Applicants are encouraged to only apply through our partner job boards or platforms, such as Betterteam. To ensure online safety during job searches, candidates are cautioned to verify the…

Haystack

Customer Success Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 1, 2026

Original job description

We're hiring for a Customer Success Manager to lead a regional team focused on driving engagement, adoption, and retention across a large volume of enterprise accounts. This leadership position shapes the team's operational structure while collaborating closely with cross-functional departments to maximize overall customer value.

The Role

Lead and scale a regional customer success team managing the full customer lifecycle from initial deployment through renewal

Design and implement scalable, efficient engagement models to support a high volume of accounts

Partner with sales, product, marketing, and support teams to align on strategies that drive customer satisfaction and retention

Establish performance metrics and operational structures to optimize team execution and service delivery

What You'll Need

Proven leadership experience managing customer success or account management teams within a technology environment

Strong background in developing scalable engagement models and driving customer adoption and retention strategies

Excellent cross-functional collaboration and communication skills with the ability to work effectively across multiple departments

What's On Offer

Competitive salary

Comprehensive employee benefits package

Opportunities for professional growth within an established technology organization

Apply via Haystack today!

Apply About employer

More about this job

Responsibilities

Lead and scale a regional customer success team responsible for enterprise accounts throughout the customer lifecycle, from deployment through renewal. Develop scalable engagement models, establish performance metrics, and collaborate with sales, product, marketing, and support teams to improve customer value, satisfaction, adoption, and retention.

Requirements

Requires proven leadership experience managing customer success or account management teams in a technology environment. Candidates should have experience developing scalable engagement models and driving customer adoption and retention, along with strong cross-functional collaboration and communication skills.

Skills

Customer Success Leadership
Team Management
Account Management
Customer Lifecycle Management
Scalable Engagement Models
Customer Adoption
Customer Retention
Cross-Functional Collaboration
Communication
Performance Metrics
Operational Structure
Service Delivery
Enterprise Account Management

Benefits

Competitive Salary
Professional Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Account Management
Enterprise Accounts
Customer Lifecycle
Initial Deployment
Renewals
Customer Engagement
Scalable Engagement Models
Customer Adoption
Customer Retention
Customer Satisfaction
Cross-Functional Collaboration
Sales
Product
Marketing
Customer Support
Performance Metrics
Operational Structure
Service Delivery
Technology

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