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Added 4 mins ago
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
MB · Manitoba, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
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Account specialist, High Value at Risk (HVAR)
BMO
MB · Manitoba, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
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Account specialist, High Value at Risk (HVAR)
BMO
Quebec, QC
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
YT · Yukon Territory, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
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Account specialist, High Value at Risk (HVAR)
BMO
BC · British Columbia, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
AB · Alberta, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
YT · Yukon Territory, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
NL · Newfoundland and Labrador, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
NU · Nunavut, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
B
Bilingual Account specialist, High Value at Risk (HVAR)
BMO
NL · Newfoundland and Labrador, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
NU · Nunavut, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 4 mins ago
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Financial Services Representative - North Vancouver (8-Month Contract)
Vancity
North Vancouver, BC
- Full-time
…opportunity to build a meaningful career with Vancity. As a sales-focused role grounded in advice and relationship-building, you’ll help members achieve their goals while driving branch…
Added 4 mins ago
P
Logistics Coordinator - Canada
Priority1
Dollard-Des Ormeaux, QC
- Full-time
The Carrier Sales Specialist is the operational support for our sales teams. The role is responsible for accurately quoting, building, and communicating updates for truckload opportunities.…
Added 4 mins ago
Business Banking Advisor (Mill Bay Branch)
First West
BC · Mill Bay, BC
Sales and Service Strategy: Provides ongoing advisory services to business banking members; initiates referrals to product specialist as required; achieves or exceeds sales and growth…
Added 5 mins ago
KC
Spécialiste de l'expérience client à bord / On Board Customer Experience Specialist
Keolis Canada
Montreal, QC
- Full-time
Added 20 mins ago
SC
Member Experience Advisor - South Hill
Servus Credit Union
Red Deer, AB
- Part-time
The Member Experience Advisor role acts as the first line of support as members work towards their financial goals. This role is responsible for providing exceptional member service by…
Added 20 mins ago
LC
Merchandising Manager, Meat
Loblaw Companies Limited
Hamilton, ON
- Full-time
The Merchandising Manager is a pivotal role which provides required support to Senior Director, District Manager and Franchisees to develop and maintain merchandising strategies to meet…
Added 20 mins ago
O
Relationship Specialist
OPENLANE
Brampton, ON · Toronto, ON · CAN - ON - Brampton (Toronto)
- $65,000 to $70,000 CAD / year
- Full-time
We are seeking a Relationship Specialist who enjoys and is energized by building relationships through meaningful interactions with current and prospective customers. You will be part of a…
Added 34 mins ago
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Bilingual Account specialist, High Value at Risk (HVAR)
BMO
ON · Ontario, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 34 mins ago
B
Bilingual Account specialist, High Value at Risk (HVAR)
BMO
NT · Northwest Territories, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 34 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
ON · Ontario, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 34 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
AB · Alberta, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 34 mins ago
B
Account specialist, High Value at Risk (HVAR)
BMO
NT · Northwest Territories, Canada
- Part-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 34 mins ago
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Account Specialist, LVAR
BMO
NT · Northwest Territories, Canada
- Full-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…
Added 34 mins ago
B
Account Specialist, LVAR
BMO
ON · Ontario, Canada
- Full-time
…Understands customer needs and provides collections-related sales and service to BMO customers or prospects. Advises customers on payment strategies and products that meet their objectives.…

Haystack

Customer Support Specialist

Canada

$65,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional service.

The Role

Manage a blend of support, sales, and onboarding responsibilities to ensure customers get the most value from the platform.

Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.

Tailor communication styles to meet the diverse needs of users, ranging from software-savvy practitioners to those requiring more guidance.

Engage in a fast-paced environment where priorities shift quickly and quality of service is prioritized over rigid scripts.

What You'll Need

A strong aptitude for live, front-facing problem-solving and building relationships through video and digital channels.

High learning agility and the ability to master a deep, multi-faceted product suite.

A collaborative mindset, with a willingness to receive regular feedback and adapt to evolving workflows.

A commitment to excellence and a proactive approach to identifying ways to improve the customer experience.

What's On Offer

Annual salary of $65,000 CAD.

Opportunities for career growth and progression into specialized roles or leadership paths.

A culture that emphasizes continuous learning, professional development, and meaningful impact.

Apply via Haystack today!

Apply About employer

More about this job

Responsibilities

Manage customer support, sales, and onboarding to help clinic practitioners get value from the platform. Lead demonstrations and onboarding sessions, troubleshoot issues through phone, chat, and video, and adapt communication to users' needs.

Requirements

The role requires strong live problem-solving and relationship-building skills, high learning agility, and the ability to master a complex software product. Candidates should be collaborative, receptive to feedback, adaptable to changing workflows, and proactive about improving customer experience.

Skills

Customer Support
Live Problem-Solving
Relationship Building
Product Demonstrations
Customer Onboarding
Troubleshooting
Phone Support
Chat Support
Video Communication
Product Knowledge
Communication Adaptability
Collaboration
Feedback Adaptability
Customer Experience Improvement
Sales

Benefits

Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Practice Management Platform
Health And Wellness Clinics
Software
Customer Support
Sales
Customer Onboarding
Product Demonstrations
Troubleshooting
Phone Support
Chat Support
Video Support
Customer Experience
Relationship Building
Live Problem-Solving
Product Knowledge
Communication
Learning Agility
Collaboration
Feedback
Workflow Adaptability
Continuous Learning
Professional Development

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