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Added 23 mins ago
K
Post Production Producer
Klick
Toronto, ON
- Full-time
Build and maintain a reliable freelance talent network through sourcing, vetting, rate discussions, booking, onboarding, and performance feedback, while strengthening collaborative…
Added 23 mins ago
C
Senior Software Engineer Technical Remediation & Enablement
Citi
Mississauga, ON
- Full-time
…Remediation & Enablement Lead is a hands-on, code-level technical specialist responsible for driving the direct remediation of software vulnerabilities across enterprise application teams.…
Added 23 mins ago
C
Customer Support Specialist
Clio
Calgary, AB · Vancouver, BC
- Full-time
…consistently beat targets, and coach a recent hire through their onboarding questions. The Customer Support team is the best place to learn our products, help our customers and teammates,…
Added 54 mins ago
Talent Attraction & Employer Branding Specialist
Greenfield Global Inc.
Mississauga, ON
Job Title: Talent Attraction and Employer Branding Specialist
Added 54 mins ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 54 mins ago
GE
Operations Integration Specialist
GFL Environmental Inc.
Edmonton, AB · Vaughan, ON
- Full-time
Ready to elevate your career? GESI is expanding! We are officially hunting for our next Operations Integration Specialist to support Operations in Canada & USA - someone ready to bring…
Added 1 hour ago
P
Graphics Specialist – Building Automation / EBO (GSBA004)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our Client is seeking an experienced Graphics Specialist – Building Automation / EBO to support a complex Building Automation System modernization and migration program.
Added 1 hour ago
WHS Specialist
Amazon
Ottawa, ON
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 1 hour ago
D
Junior IT Support Specialist (Part-time)
DEPT®
Toronto, ON
- Part-time
Assist in employee onboarding and offboarding processes in collaboration with local and global people teams.
Added 2 hours ago
PC
End-User Support Specialist – 1 year contract
Pinchin Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
End-User Support Specialist - 1 year contract
Added 2 hours ago
PI
End-User Support Specialist – 1 year contract
Pinchin in Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Join Pinchin’s IT team as an End-User Support Specialist and build your hands-on experience supporting employees and technology across the organization. This is a 1-year contract based in…
Added 2 hours ago
WHS Specialist
Amazon
Mississauga, ON
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 2 hours ago
BI
Insurance Development Specialist (Full-Time, 14 Month term) Winnipeg/Flexible Location
Brio Insurance
Steinbach, MB
- Full-time
The Insurance Development Specialist is responsible for understanding the learning and development needs of the Insurance Division and implement and conduct training and development…
Added 3 hours ago
PC
Sr Specialist - IT Tech Projects
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
…order to deliver projects/products according to plan. The Sr Specialist - IT Tech Projects is responsible for projects related to point of sale/dispenser, mobile payments, digital offers…
Added 3 hours ago
Indirect Sourcing Intern
INNIO
Welland, ON
Own the supplier onboarding process to collect supplier primary business information and work with Supplier Lifecycle Management (SLM) specialist through Purchase Order (PO) issuance.
Added 3 hours ago
AS
Talent Acquisition Specialist
AgileGrid Solutions
Canada
- Full-time
Position: Talent Acquisition Specialist – High-Volume Recruitment
Added 3 hours ago
RC
Workplace Experience Support Specialist Senior
RSM Canada
Toronto, ON
- Full-time
The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such…
Added 3 hours ago
S
Talent Acquisition Senior Specialist
Savaria
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $105,000 CAD / year
- Full-time
As our Talent Acquisition Senior Specialist, you will play a critical role in attracting, engaging, and hiring top talent across North America. This is a hands-on recruitment role focused…
Added 3 hours ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
Manage a blend of support, sales, and onboarding responsibilities to ensure customers get the most value from the platform.
Added 3 hours ago
RU
Workplace Experience Support Specialist Senior
RSM US LLP
Toronto, ON
- Full-time
The workplace experience support specialist senior delivers the office location workplace experience for colleagues. This position is responsible for supporting daily office operations such…
Added 4 hours ago
O
Product Launch Specialist, HealthTech SaaS
OceanMD
Toronto, ON
- Full-time
Reporting to the Senior Director of Business Operations, we are hiring a Product Launch Specialist, HealthTech SaaS to coordinate early access programs and support the successful launch of…
Added 4 hours ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Sage Screening Programs within the Health Promotion and Chronic Disease (HPCD) division seek a Clinic Systems Specialist to lead statewide planning and coordination that strengthens…
Added 4 hours ago
OT
Business Development & Recruitment Specialist
On Time Human Resources
Toronto, ON · Etobicoke, ON
- Full-time
We are looking for a motivated, sales-driven Business Development & Recruitment Specialist to join our staffing agency in Etobicoke.
Added 4 hours ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 4 hours ago
BS
Information Security Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
The Information Security Specialist, Authentication services is responsible for the design, implementation, and operation of secure, scalable authentication and identity solutions across…

Haystack

Customer Support Specialist

Canada

$65,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional service.

The Role

Manage a blend of support, sales, and onboarding responsibilities to ensure customers get the most value from the platform.

Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.

Tailor communication styles to meet the diverse needs of users, ranging from software-savvy practitioners to those requiring more guidance.

Engage in a fast-paced environment where priorities shift quickly and quality of service is prioritized over rigid scripts.

What You'll Need

A strong aptitude for live, front-facing problem-solving and building relationships through video and digital channels.

High learning agility and the ability to master a deep, multi-faceted product suite.

A collaborative mindset, with a willingness to receive regular feedback and adapt to evolving workflows.

A commitment to excellence and a proactive approach to identifying ways to improve the customer experience.

What's On Offer

Annual salary of $65,000 CAD.

Opportunities for career growth and progression into specialized roles or leadership paths.

A culture that emphasizes continuous learning, professional development, and meaningful impact.

Apply via Haystack today!

Apply About employer

More about this job

Responsibilities

Provide customer support, sales assistance, and onboarding to help health and wellness practitioners get value from the platform. Lead demonstrations and onboarding sessions, troubleshoot issues in real time through phone, chat, and video, and adapt communication to users’ needs.

Requirements

The role requires strong live problem-solving and relationship-building skills, along with the ability to quickly learn a complex software product. Candidates should be collaborative, receptive to feedback, adaptable to changing workflows, and proactive about improving the customer experience.

Skills

Customer Support
Live Troubleshooting
Product Demonstrations
Customer Onboarding
Relationship Building
Communication
Product Learning Agility
Adaptability
Collaboration
Customer Experience Improvement
Sales

Benefits

Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Sales
Customer Onboarding
Practice Management Platform
Health And Wellness Clinics
Software
Product Demonstrations
Troubleshooting
Phone Support
Chat Support
Video Support
Customer Experience
Relationship Building
Communication
Learning Agility
Collaborative Mindset
Feedback
Workflow Adaptation

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