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Added 10 mins ago
K
Retention Marketing Specialist
Knix
Toronto, ON
- Full-time
Knix is looking for a Retention Marketing Specialist to be the keeper of all owned channel campaigns. You own the calendar, briefs and execution across email and SMS.
Added 10 mins ago
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Account Manager, SMB
SOTI
Mississauga, ON
- Full-time
The Inside Sales Specialist will be responsible to build long term relationship with customers and partners to drive profitable growth for SOTI. You will be selling products to new/existing…
Added 10 mins ago
C
Media Buying / Marketing Representative (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Part-time
Reporting to the Media Activation Manager and working closely with the Media Buying Specialist, you will provide vital operational support in launching and running our campaigns. In this…
Added 10 mins ago
OT
Specialist, Corporate Services
Ontario Teachers' Pension Plan
Toronto, ON
- Full-time
The Specialist provides specialized program and analytical support for key Corporate Services programs, with a focus on Real Estate Operations (REO) vendor governance, lease administration…
Added 10 mins ago
OH
Specialist, Palliative Care Implementation
Ontario Health
Toronto, ON
- Full-time
As Specialist, Palliative Care Implementation, you will provide project management support for the Palliative Care Health Services Delivery Framework, initially focused on adults in…
Added 10 mins ago
NC
Regional Learning Quality Specialist - Safety and Quality
NAV CANADA
Ottawa, ON
- Full-time
The Regional Learning Quality Specialist is a key member of our team, responsible for the provision of educational, project management, academic advising, and facilitation services. Other…
Added 10 mins ago
HR
Specialist, Designated Sales Associate - Denim
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DSA) is also…
Added 25 mins ago
FH
Respiratory Therapist-Ridge Meadows Hospital -Maple Ridge
Fraser Health Authority
Pitt Meadows, BC
- $40.19 to $50.2 CAD / hour
- Other
Provides direct patient care by assessing patients to identify care needs and consulting with referring and/or specialist physicians; develops patient care plans and/or appropriate…
Added 25 mins ago
MA
Website Transformation Digital Communications Specialist
Manpower Alberta
Calgary, AB
- Contract
We are seeking a strategic Digital Communications Specialist to lead the business and content transformation of our corporate website ecosystem. Rather than writing code or configuring…
Added 25 mins ago
MP
IT Client Services Analyst
Manitoba Public Insurance
Winnipeg, MB
- Full-time
The IT Client Services Analyst is an experienced specialist responsible for providing technical support for non-routine IT issues and successfully completing IT Service Requests on behalf…
Added 25 mins ago
NB
Banking Advisor
National Bank of Canada
Rawdon, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 25 mins ago
K
Post Production Producer
Klick
Toronto, ON
- Full-time
…making independent decisions while escalating issues requiring specialist or leadership…
Added 25 mins ago
K
Retention Marketing Specialist
Knix
Toronto, ON
- Full-time
Knix is looking for a Retention Marketing Specialist to be the keeper of all owned channel campaigns. You own the calendar, briefs and execution across email and SMS.
Added 25 mins ago
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Spécialiste ventes et fidélisation | Inbound Sales and Retention Specialist
VOXDATA
Remote, Canada
- $16.6 to $17 CAD / hour
- Full-time
- Remote
Added 25 mins ago
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Senior Software Engineer Technical Remediation & Enablement
Citi
Mississauga, ON
- Full-time
…Remediation & Enablement Lead is a hands-on, code-level technical specialist responsible for driving the direct remediation of software vulnerabilities across enterprise application teams.…
Added 25 mins ago
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Customer Support Specialist
Clio
Calgary, AB · Vancouver, BC
- Full-time
…operate within core business MT hours. Your Talent Acquisition Specialist will be happy to explain more should you connect with…
Added 25 mins ago
B
Senior Security Specialist
BDO
Calgary, AB · AB · Halifax, NS
- Full-time
BDO Canada is looking for a Senior Security Specialist, a senior member of the Information Security team responsible for supporting the monitoring, detection, investigation, and response to…
Added 25 mins ago
B
Senior Security Specialist
BDO
Vancouver, BC · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
BDO Canada is looking for a Senior Security Specialist, a senior member of the Information Security team responsible for supporting the monitoring, detection, investigation, and response to…
Added 25 mins ago
A
Spécialiste de la Sécurité au niveau avion / Aircraft Safety Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for Aircraft Safety Specialist to join our RMAS team based in Mirabel (Québec, Canada), where you will perform safety analysis, and review…
Added 25 mins ago
A
Spécialiste en ingénierie de la sécurité des commandes de vol/Flight Controls Safety Engineering Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Added 25 mins ago
Investment & Personal Banking Specialist - Vaudreuil-dorion (12-month permanent contract)
Scotiabank
Vaudreuil-Dorion, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 25 mins ago
R
Specialist Manufacturing Level 1
RTX
Halifax, NS
- Full-time
Added 25 mins ago
Administrative Assistant (18 months maternity leave coverage)
Mott MacDonald
Vancouver, BC
…based in the Vancouver office and will report to the Senior Specialist Administration as part of the Canadian administration team. The successful candidate will work closely with senior…
Added 40 mins ago
B
Patient Services Specialist
BonLook
Tecumseh, ON
- Full-time
Our FYidoctors Tecumseh clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!
Added 40 mins ago
PN
Document Management Specialist
Pacific Northern Gas Ltd.
Fort St. John, BC · Smithers, BC · Terrace, BC · Vancouver, BC
- Full-time
Reporting to the Manager, Procurement, Contracts & Facilities, the Document Management Specialist is responsible for the overall success of assigned documents through the entire document…

Haystack

Customer Support Specialist

Canada

$65,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional service.

The Role

Manage a blend of support, sales, and onboarding responsibilities to ensure customers get the most value from the platform.

Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.

Tailor communication styles to meet the diverse needs of users, ranging from software-savvy practitioners to those requiring more guidance.

Engage in a fast-paced environment where priorities shift quickly and quality of service is prioritized over rigid scripts.

What You'll Need

A strong aptitude for live, front-facing problem-solving and building relationships through video and digital channels.

High learning agility and the ability to master a deep, multi-faceted product suite.

A collaborative mindset, with a willingness to receive regular feedback and adapt to evolving workflows.

A commitment to excellence and a proactive approach to identifying ways to improve the customer experience.

What's On Offer

Annual salary of $65,000 CAD.

Opportunities for career growth and progression into specialized roles or leadership paths.

A culture that emphasizes continuous learning, professional development, and meaningful impact.

Apply via Haystack today!

Apply About employer

More about this job

Responsibilities

Provide customer support, sales assistance, and onboarding to help health and wellness practitioners get value from the platform. Lead demonstrations and onboarding sessions, troubleshoot issues in real time through phone, chat, and video, and adapt communication to users’ needs.

Requirements

The role requires strong live problem-solving and relationship-building skills, along with the ability to quickly learn a complex software product. Candidates should be collaborative, receptive to feedback, adaptable to changing workflows, and proactive about improving the customer experience.

Skills

Customer Support
Live Troubleshooting
Product Demonstrations
Customer Onboarding
Relationship Building
Communication
Product Learning Agility
Adaptability
Collaboration
Customer Experience Improvement
Sales

Benefits

Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Sales
Customer Onboarding
Practice Management Platform
Health And Wellness Clinics
Software
Product Demonstrations
Troubleshooting
Phone Support
Chat Support
Video Support
Customer Experience
Relationship Building
Communication
Learning Agility
Collaborative Mindset
Feedback
Workflow Adaptation

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