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Added 5 mins ago
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Talent Acquisition Specialist
Syntrace
Toronto, ON
- Full-time
We are now hiring a Talent Acquisition Specialist, based in Stockholm.
Added 36 mins ago
TW
Member Service Specialist - Expression of Interest
Thrive Wealth Management
Regina, SK
- Full-time
We’re looking for a reliable, trustworthy, forward-thinking person to come on board as our Member Service Specialist with the Member Contact Centre. You will be responsible for providing…
Added 1 hour ago
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Sales Associate - Claire's Kildonan Place
Claire's
MB · Manitoba, Canada
- $16 to $17 USD / hour
- Part-time
As a Sales Associate, you are both a brand ambassador and a certified Piercing Specialist, delivering safe, professional piercing services while creating welcoming, energetic, and…
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Truro, NS
- Part-time
Added 1 hour ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 1 hour ago
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Product Expert
Cabico&co
Sherbrooke, QC
- Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 1 hour ago
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Product Expert
Cabico&co
Magog, QC
- Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 1 hour ago
C
Product Expert
Cabico&co
Coaticook, QC
- Full-time
As a Product Specialist, you will play a key role in the development, improvement and commercialization of our product portfolio while working closely with Product Development, Purchasing,…
Added 2 hours ago
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2673 - Store Manager
Claire's
Timmins, ON
- $25 to $26 USD / hour
- Full-time
Confidence in Piercing Services: Willingness to become a trained piercing specialist and provide expert guidance to customers.
Added 2 hours ago
C
Assistant Store Manager
Claire's
Calgary, AB
- $21 to $24 USD / hour
- Full-time
…a chance to create a loyal shopper! Use your enthusiasm and product knowledge to provide personalized styling advice, recommend add-ons, and enhance their shopping…
Added 2 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Barrie, ON
- Part-time
Added 4 hours ago
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Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.
Added 4 hours ago
NF
People Services Specialist
New Flyer
Winnipeg, MB
- Full-time
The People Services Specialist is a key member of the People & Culture team, providing HR operational support across the organization. This role supports recruitment and selection, employee…
Added 4 hours ago
TI
Parts Specialist
Torq Instrument Supply Inc.
Grande Prairie, AB
- Full-time
Role Description The Parts Specialist is a full-time, on-site role located in Grande Prairie, AB. This position is responsible for assisting customers and technicians in identifying,…
Added 5 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
Added 6 hours ago
NB
Residential Mortgage Specialist
National Bank of Canada
Windsor, ON
- Full-time
Added 7 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 8 hours ago
GC
Senior Manager Media and Business Development
geekspeak Commerce
Whitby, ON
- Full-time
Founded in 2003, we're a Canadian e-commerce agency with a team of specialists across product data, content, photography, syndication and media. We support brands, retailers and…
Added 8 hours ago
UO
Scientific Data Specialist
University of Victoria
Victoria, BC
- Full-time
…with ONC staff and the user community to improve ONCs data product delivery and data…
Added 9 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 10 hours ago
AI
Specialist, Marketing Technology (12-month contract)
AGF Investments
Toronto, ON
- Contract
The Marketing and Product team has ambitious goals to advance AGF's digital transformation and modernize the way we engage with clients, advisors and prospects. By leveraging marketing…
Added 13 hours ago
TC
Senior Zendesk Developer / Implementation Specialist
Tata Consultancy Services
Waterloo, ON
- $100,000 to $110,000 CAD / year
- Full-time
The specialist will work with solution architects, data migration teams, integration teams, target-platform teams, security specialists, business stakeholders, and testing teams to ensure…
Added 14 hours ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
Title: Advanced Applications Blow Molding Specialist
Added 14 hours ago
E
Tests and Validations Specialists
EERS
Montreal, QC
- Full-time
We have just launched a very challenging and exciting new project which will allow the System Test Specialist to be directly involved in all phases of product design. Reporting to the…

Haystack

Customer Support Specialist

Canada

$65,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 1, 2026

Original job description

This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional service.

The Role

Manage a blend of support, sales, and onboarding responsibilities to ensure customers get the most value from the platform.

Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.

Tailor communication styles to meet the diverse needs of users, ranging from software-savvy practitioners to those requiring more guidance.

Engage in a fast-paced environment where priorities shift quickly and quality of service is prioritized over rigid scripts.

What You'll Need

A strong aptitude for live, front-facing problem-solving and building relationships through video and digital channels.

High learning agility and the ability to master a deep, multi-faceted product suite.

A collaborative mindset, with a willingness to receive regular feedback and adapt to evolving workflows.

A commitment to excellence and a proactive approach to identifying ways to improve the customer experience.

What's On Offer

Annual salary of $65,000 CAD.

Opportunities for career growth and progression into specialized roles or leadership paths.

A culture that emphasizes continuous learning, professional development, and meaningful impact.

Apply via Haystack today!

Apply About employer

More about this job

Responsibilities

Provide customer support, troubleshooting, and onboarding through phone, chat, and video, while tailoring communication to users’ needs. Lead product demonstrations and help customers get the most value from the platform in a fast-paced environment.

Requirements

The role requires strong live problem-solving and relationship-building skills, high learning agility, and the ability to master a complex software product. Candidates should be collaborative, receptive to feedback, adaptable to changing workflows, and proactive about improving the customer experience.

Skills

Customer Support
Troubleshooting
Product Demonstrations
Customer Onboarding
Relationship Building
Live Problem-Solving
Communication
Product Learning Agility
Adaptability
Collaboration
Customer Experience Improvement
Sales

Benefits

Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Practice Management Platform
Health and Wellness Clinics
Customer Support
Sales
Onboarding
Product Demonstrations
Troubleshooting
Phone Support
Chat Support
Video Support
Customer Experience
Relationship Building
Software
Digital Channels
Continuous Learning
Professional Development

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