Jobs in Canada

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Added 3 mins ago
F
Chief Revenue Officer (CRO) & Co-founder - AI for Small Law Firms
FutureSight
Canada
- Full-time
…content, digital marketing, campaign management and optimization, lead nurturing, and ongoing marketing…
Added 3 mins ago
F
Co-Founder & CEO - AI-Native Mortgage Processing
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Closeline, an AI-native mortgage origination venture. This is a co-founder partnership with meaningful founder equity, not a salaried…
Added 3 mins ago
TC
Vice President, Philanthropy
The Canadian Women's Foundation
Canada
- Full-time
The Vice President supports the growth of a strong culture of philanthropy in the organization through mentoring and engagement across the Foundation with staff, and with the Board and the…
Added 3 mins ago
F
Co-Founder & CEO - AI-Native Mortgage Processing
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Closeline, an AI-native mortgage origination venture. This is a co-founder partnership with meaningful founder equity, not a salaried…
Added 3 mins ago
F
Technical Co-founder
FutureSight
Canada
- Full-time
FutureSight is seeking an applied AI builder to co-found and lead the technical direction of a new B2B AI venture from the ground up. This is a co-founder partnership with founder-level…
Added 3 mins ago
F
Co-Founder & CEO - Supply Chain Tech | AI Returns Recovery
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Riuso, an AI recommerce venture. This is a co-founder partnership with meaningful founder equity, not a salaried executive role.
Added 3 mins ago
TG
Senior Manager, Applications and Engineering
TMX Group
Toronto, ON
- Full-time
…geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating…
Added 3 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Foundry, an AI-Native Recruiting Agency currently in build at FutureSight. This is a co-founder partnership with meaningful founder equity,…
Added 3 mins ago
F
Technical Co-founder
FutureSight
Canada
- Full-time
FutureSight is seeking an applied AI builder to co-found and lead the technical direction of a new B2B AI venture from the ground up. This is a co-founder partnership with founder-level…
Added 3 mins ago
F
Co-Founder & CEO - Supply Chain Tech | AI Returns Recovery
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Riuso, an AI recommerce venture. This is a co-founder partnership with meaningful founder equity, not a salaried executive role.
Added 3 mins ago
F
Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Fieldstone, an AI-native accounting firm. This is a co-founder partnership with meaningful founder equity, not a salaried executive role.
Added 3 mins ago
F
Co-Founder & CEO - InsurTech | AI-Native Insurance Brokerage
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Keystead, an AI-native insurance brokerage venture. This is a co-founder partnership with meaningful founder equity, not a salaried…
Added 3 mins ago
F
Co-Founder & CEO - InsurTech | AI-Native Insurance Brokerage
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Keystead, an AI-native insurance brokerage venture. This is a co-founder partnership with meaningful founder equity, not a salaried…
Added 3 mins ago
F
Co-Founder & CEO - AI Retail Planning Autopilot
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Foundry, an AI-Native Recruiting Agency currently in build at FutureSight. This is a co-founder partnership with meaningful founder equity,…
Added 3 mins ago
F
Co-Founder & CEO - AI-Native Accounting Firm
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Fieldstone, an AI-native accounting firm. This is a co-founder partnership with meaningful founder equity, not a salaried executive role.
Added 3 mins ago
F
Co-Founder & CEO - AI E-commerce Operations System
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Omnex, an AI-native operating system for multi-channel ecommerce sellers, currently in build at our studio. This is a co-founder…
Added 3 mins ago
F
Technical Co-founder - AI Workforce for Law Firms
FutureSight
Canada
- Full-time
…content, digital marketing, campaign management and optimization, lead nurturing, and ongoing marketing…
Added 3 mins ago
F
Co-Founder & CEO - Entrepreneur in Residence
FutureSight
Canada
- Full-time
…test and refine ideas, kill the ones that don't hold up, and lead the one that does from inception through fundraising and…
Added 3 mins ago
F
Co-Founder & CEO - AI Communication Agents for Freight & Logistics
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead HawkAI, an enterprise AI venture for US logistics brokerages, carriers, and warehouse operators. This is a co-founder partnership with…
Added 3 mins ago
F
Co-Founder & CEO - AI E-commerce Operations System
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Omnex, an AI-native operating system for multi-channel ecommerce sellers, currently in build at our studio. This is a co-founder…
Added 3 mins ago
F
Co-Founder & CEO - AI Automation for Growing Companies
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Loomwork, an AI automation venture. This is a co-founder partnership with meaningful founder equity, not a salaried executive role.
Added 3 mins ago
F
Co-Founder & CEO - AI-Native Accounting Roll-Up
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Ledgerline, an AI-native accounting roll-up. This is a co-founder partnership with meaningful founder equity, not a salaried executive role.
Added 3 mins ago
F
Co-Founder & CEO - AI-Native Accounting Roll-Up
FutureSight
Canada
- Full-time
FutureSight is seeking a Co-Founder & CEO to lead Ledgerline, an AI-native accounting roll-up. This is a co-founder partnership with meaningful founder equity, not a salaried executive role.
Added 3 mins ago
F
Co-Founder & CEO - AI-Native Residential Appraisals for Mortgage Lenders
FutureSight
Canada
- Internship
FutureSight is seeking a Co-Founder & CEO to lead Comparo, an AI-native residential appraisal venture. This is a co-founder partnership with meaningful founder equity, not a salaried…
Added 3 mins ago
A
Product Marketing Manager - Industrial
ABB
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…

Haystack

Customer Support Specialist

Canada

$65,000 CAD / year · Full-time

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Job details

Pay: $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional service.

The Role

Manage a blend of support, sales, and onboarding responsibilities to ensure customers get the most value from the platform.

Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.

Tailor communication styles to meet the diverse needs of users, ranging from software-savvy practitioners to those requiring more guidance.

Engage in a fast-paced environment where priorities shift quickly and quality of service is prioritized over rigid scripts.

What You'll Need

A strong aptitude for live, front-facing problem-solving and building relationships through video and digital channels.

High learning agility and the ability to master a deep, multi-faceted product suite.

A collaborative mindset, with a willingness to receive regular feedback and adapt to evolving workflows.

A commitment to excellence and a proactive approach to identifying ways to improve the customer experience.

What's On Offer

Annual salary of $65,000 CAD.

Opportunities for career growth and progression into specialized roles or leadership paths.

A culture that emphasizes continuous learning, professional development, and meaningful impact.

Apply via Haystack today!

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More about this job

Responsibilities

Manage customer support, sales, and onboarding activities to help clinic practitioners get value from the platform. Lead demonstrations and onboarding sessions, troubleshoot issues across phone, chat, and video, and adapt communication to users’ needs.

Requirements

The role requires strong live problem-solving and relationship-building skills, along with the ability to learn a complex software product quickly. Candidates should be collaborative, receptive to feedback, adaptable to changing workflows, and proactive about improving the customer experience.

Skills

Customer Support
Product Demonstrations
Customer Onboarding
Troubleshooting
Phone Support
Chat Support
Video Support
Communication
Relationship Building
Product Learning Agility
Adaptability
Collaboration
Receiving Feedback
Customer Experience Improvement
Problem-Solving

Benefits

Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Practice Management Platform
Health and Wellness Clinics
Software
Customer Support
Sales
Customer Onboarding
Product Demonstrations
Troubleshooting
Phone Support
Chat Support
Video Support
Customer Experience
Relationship Building
Problem-Solving
Communication
Learning Agility
Collaboration
Feedback
Workflow Adaptation
Continuous Learning
Professional Development

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