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Added 2 days ago
T
ERP Business Analyst Dynamics 365 F&O
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
Added 2 days ago
RK
Manager, Software Engineering
Rakuten Kobo Inc.
Toronto, ON · Kobo-ON-John Street
- $144,812 to $194,812 CAD / year
- Full-time
Added 2 days ago
MG
TMW SYSTEMS ANALYST & BUSINESS PROCESS SPECIALIST
Manitoulin Group of Companies
Mississauga, ON
- $90,000 to $115,000 CAD / year
- Full-time
Added 2 days ago
CV
Security Supervisor - Government House
Commissionaires Victoria, the Islands & Yukon
Victoria, BC
- Full-time
Added 2 days ago
FI
Territory Sales Manager
Formations Inc.
Winnipeg, MB
- Full-time
Added 2 days ago
A
Senior Software Engineer, Analytics and Reporting Solutions ⭐
Achievers
Toronto, ON
- Full-time
Added 2 days ago
G
Développeur(euse) logiciel / Software Developer - C# / .NET / React
Genetec
Brossard, QC
- Full-time
Added 2 days ago
DI
Senior Estimator
Drake International
Winnipeg, MB
- $125,000 to $135,000 CAD / year
- Full-time
Added 2 days ago
SP
Structural Engineer P. Eng (Building Systems)
Stubbe's Precast
Fergus, ON
- $100,000 to $125,000 CAD / year
- Full-time
Added 2 days ago
VC
Junior Project Controller
Valard Construction
Calgary, AB
- $92,000 to $110,000 CAD / year
- Full-time
Added 2 days ago
B
Senior Program Manager
BGIS
Toronto, ON
- Full-time
Added 2 days ago
D
Software Engineering Architect
Dexterra
Mississauga, ON
- $90,000 to $100,000 CAD / year
- Full-time
Added 2 days ago
SC
Senior Accountant (Steinbach)
Steinbach Credit Union
Steinbach, MB
- Full-time
Added 2 days ago
VC
Booking Clerk/Secretary
Vancouver Coastal Health
Vancouver, BC
- $28.74 CAD / hour
- Full-time
Added 2 days ago
A
Concepteur de produits principal/ Senior Product Designer
Acumatica
Montreal, QC
- Full-time
Added 2 days ago
A
Intern Developer/ Stagiaire développeur
Acumatica
Montreal, QC
- Internship
Added 2 days ago
B
Team Lead, Integration
BRP
Sherbrooke, QC
- Full-time
Added 2 days ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join…
Added 2 days ago
QW
Delivery Lead
Quantum World Technologies Inc.
Toronto, ON
- Contract
Senior Project Manager will own the end-to-end delivery of complex software projects, ensuring implementation is on-time, within budget, and of high quality.
Added 2 days ago
MD
z/OS Systems Programmer - ITS3 or ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Added 2 days ago
MD
Forest Ungulate Research Biologist - NR Spec Sr WL Research
Minnesota Direct Care and Treatment
Grand Rapids, MB
- Full-time
Added 2 days ago
TB
Office Administrator
Trenval Business Development Corporation
Belleville, ON
- Full-time
Added 2 days ago
V
Senior ABAP Developer (with RAP and Fiori experience)
VectorVue
Canada
- Full-time
We are seeking a senior SAP ABAP Developer. This is a longterm contract opportunity and you'll be working directly for one of our favourite SAP Customers. The ideal candidate will be…
Added 2 days ago
ES
Software Engineer (Java, Python & Linux)
Enterprise Solutions Inc.
Toronto, ON
- Contract
We are looking for an experienced Software Engineer with strong hands-on expertise in Java, Python, Linux, and CI/CD to join a dynamic DevSecOps team supporting a large-scale, highly…
Added 2 days ago
H
Artificial Intelligence Engineer
Hays
Toronto, ON
- Contract

Haystack

Customer Support Specialist

Canada

$65,000 CAD / year · Full-time

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Job details

Pay: $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 5, 2026

Original job description

This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional service.

The Role

Manage a blend of support, sales, and onboarding responsibilities to ensure customers get the most value from the platform.

Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.

Tailor communication styles to meet the diverse needs of users, ranging from software-savvy practitioners to those requiring more guidance.

Engage in a fast-paced environment where priorities shift quickly and quality of service is prioritized over rigid scripts.

What You'll Need

A strong aptitude for live, front-facing problem-solving and building relationships through video and digital channels.

High learning agility and the ability to master a deep, multi-faceted product suite.

A collaborative mindset, with a willingness to receive regular feedback and adapt to evolving workflows.

A commitment to excellence and a proactive approach to identifying ways to improve the customer experience.

What's On Offer

Annual salary of $65,000 CAD.

Opportunities for career growth and progression into specialized roles or leadership paths.

A culture that emphasizes continuous learning, professional development, and meaningful impact.

Apply via Haystack today!

Apply About employer

More about this job

Responsibilities

Provide customer support, sales assistance, and onboarding to help practitioners get value from the platform. Lead demonstrations and onboarding sessions, troubleshoot issues through phone, chat, and video, and adapt communication to users’ needs.

Requirements

Applicants need strong live problem-solving and relationship-building skills, along with the ability to learn a complex product suite quickly. They should be collaborative, receptive to feedback, adaptable to changing workflows, and proactive about improving customer experience.

Skills

Customer Support
Live Troubleshooting
Product Demonstrations
Customer Onboarding
Relationship Building
Communication
Product Learning Agility
Adaptability
Collaboration
Customer Experience Improvement
Sales
Video Support
Chat Support
Phone Support

Benefits

Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Practice Management Platform
Health And Wellness Clinics
Customer Support
Sales
Customer Onboarding
Product Demonstrations
Troubleshooting
Phone Support
Chat Support
Video Support
Customer Experience
Relationship Building
Communication
Product Learning
Workflow Adaptation
Continuous Learning
Professional Development

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