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Added 7 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 7 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 7 mins ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 1 hour ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
Added 4 hours ago
BT
Senior Accountant
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 4 hours ago
NB
Senior Advisor AML/ATF Compliance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Advisor in the Compliance Programs team at National Bank means acting as a specialist in regulatory compliance related to Anti-Money Laundering and Anti-Terrorist…
Added 4 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
Refer your clients to your specialist colleagues for their specific needs.
Added 4 hours ago
S
Seasonal Retail Sales Consultant - Part Time - McArthurGlen Outlet, BC
Swarovski
Richmond, BC
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 8 hours ago
M
Manager, Tax
MNP
Vancouver, BC
- Full-time
Completion of Level 1 of In-depth Tax Program and other specialist development courses
Added 8 hours ago
S
Senior Retail Sales Consultant, Part-time, Tanger Outlet Centre, ON
Swarovski
Cookstown, ON
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 10 hours ago
Junk Removal Specialist
1-800-GOT-JUNK?
Calgary, AB
Junk Removal Specialist / Route Sales Representative
Added 10 hours ago
Customer Experience Leader
1-800-GOT-JUNK?
AB
Junk Removal Specialist / Route Sales Representative
Added 11 hours ago
C
Associate Insurance Advisor - Farm Specialist
Co-operators
Ponoka, AB
- Full-time
Added 11 hours ago
U
Customer Support Specialist - Bilingual (French)
Uline
Hamilton, ON · Toronto, ON · Mississauga, ON · Cambridge, ON · Milton, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual (French) Customer Support Specialist, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 12 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 12 hours ago
MH
Business Development Specialist
MERE HR & Consulting
Mississauga, ON
- $75,000 to $90,000 CAD / year
- Full-time
As part of their continued growth, we are supporting the search for a Business Development Specialist who will play a key role in expanding market presence, strengthening customer…
Added 12 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 12 hours ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 15 hours ago
O
Commercial Relationship Coordinator
Optum
Richmond, BC
- Full-time
The Enterprise Imaging Commercial Relationship Specialist will directly support Sales and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and…
Added 15 hours ago
DS
Saw Blade Specialist
DGI Supply
Mississauga, ON
- Full-time
The Saw Blade Specialist is a key role within the Sales & Marketing Department by being a subject matter expert on application, features, and functionality of DoALL saw blade products. This…
Added 16 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 16 hours ago
BT
Senior Tax Manager
Baker Tilly Canada
Moncton, NB · Greater Moncton, NB
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 16 hours ago
BT
Cloud Accounting Specialist
Baker Tilly Canada
Guelph, ON
- Full-time
We are looking for a Cloud Accounting Specialist to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here,…
Added 16 hours ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…

Haystack

Customer Support Specialist

Canada

$65,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 8, 2026

Original job description

This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional service.

The Role

Manage a blend of support, sales, and onboarding responsibilities to ensure customers get the most value from the platform.

Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.

Tailor communication styles to meet the diverse needs of users, ranging from software-savvy practitioners to those requiring more guidance.

Engage in a fast-paced environment where priorities shift quickly and quality of service is prioritized over rigid scripts.

What You'll Need

A strong aptitude for live, front-facing problem-solving and building relationships through video and digital channels.

High learning agility and the ability to master a deep, multi-faceted product suite.

A collaborative mindset, with a willingness to receive regular feedback and adapt to evolving workflows.

A commitment to excellence and a proactive approach to identifying ways to improve the customer experience.

What's On Offer

Annual salary of $65,000 CAD.

Opportunities for career growth and progression into specialized roles or leadership paths.

A culture that emphasizes continuous learning, professional development, and meaningful impact.

Apply via Haystack today!

Apply About employer

More about this job

Responsibilities

Provide customer support, sales assistance, and onboarding to help practitioners get value from the platform. Lead demonstrations and onboarding sessions, troubleshoot issues in real time across phone, chat, and video, and adapt communication to users’ needs.

Requirements

The role requires strong live problem-solving and relationship-building skills, along with the ability to learn a complex product suite quickly. Candidates should be collaborative, receptive to feedback, adaptable to changing workflows, and proactive about improving the customer experience.

Skills

Customer Support
Live Troubleshooting
Product Demonstrations
Customer Onboarding
Relationship Building
Communication
Problem-Solving
Product Learning Agility
Adaptability
Collaboration
Customer Experience Improvement
Sales

Benefits

Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Practice Management Platform
Health And Wellness Clinics
Customer Support
Sales
Customer Onboarding
Product Demonstrations
Troubleshooting
Phone Support
Chat Support
Video Support
Customer Experience
Practitioners
Software
Digital Channels
Relationship Building
Continuous Learning
Professional Development

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