Find work in Canada.

622,572 jobs across our Canadian network. How we count

Jobs in Canada

517,994 jobs

Email me new jobs Save this search

Added 10 hours ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Added 14 mins ago
NS
Substitute Teacher
Northland School Division
Wabasca, AB
- Temporary
Added 14 mins ago
NS
Substitute Teacher
Northland School Division
Wabasca, AB
- Temporary
Added 14 mins ago
SS
QHSE & Training Coordinator – Career Opportunity
Survival Systems International New Orleans
AB
- Full-time
Added 14 mins ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
Added 14 mins ago
H
Head of Marketing
Haystack
Canada
- Full-time
Added 14 mins ago
SG
Materials Supervisor
S3 Group Ltd.
Swift Current, SK
- Full-time
Added 14 mins ago
J
Workplace Video Recorder (Remote)
Joblet-AI
Canada
- Contract
Added 14 mins ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
Added 14 mins ago
SG
Material Handler - Shipper/Receiver - MH
S3 Group Ltd.
Medicine Hat, AB
- Full-time
Added 14 mins ago
WB
Warehouse Crew
Whistler Blackcomb
Whistler, BC
- Temporary
Added 14 mins ago
H
VP of Marketing
Haystack
Canada
- Full-time
Added 14 mins ago
C
Senior Project Manager | Commercial Interiors
Clearspace
Toronto, ON
- Full-time
Added 14 mins ago
RG
Advanced / Recreational Gymnastics Coach
Revolution Gymnastics and Sports Centre
Waterloo, ON
- Part-time
Added 14 mins ago
RH
Contracts and Compliance Manager
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- $135,000 to $150,000 CAD / year
- Full-time
Added 14 mins ago
H
Senior People Partner
Haystack
Canada
- Full-time
Added 14 mins ago
WB
Snow Cat Operator
Whistler Blackcomb
Whistler, BC
- Temporary
Added 15 mins ago
LC
Dairy Department Manager Full Time Day
Loblaw Companies Limited
Kawartha Lakes, ON
- Full-time
Added 15 mins ago
LC
Student Part Time Evening Greenlight Requisition
Loblaw Companies Limited
London, ON
- Part-time
Added 30 mins ago
C
Bilingual Sales Associate, Apartments.com/ Associé(e) aux ventes bilingue, Apartments.com - Montréal, Québec
CoStar
Montreal, QC
- Full-time
Added 44 mins ago
M
Student Intern-Property Management
Morguard
Toronto, ON
- Contract
Added 44 mins ago
UO
Scientific Assistant
University of Victoria
Victoria, BC
- Full-time
Added 44 mins ago
UO
Senior Project Officer
University of Victoria
Victoria, BC
- Full-time
Added 44 mins ago
PH
Family Practitioner, Forensic Assertive Community Treatment (FACT), Forensic Psychiatric Regional Clinics - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Part-time
Added 44 mins ago
UO
Manager of Operations
University of Victoria
Victoria, BC
- Full-time
Added 45 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Kamloops, BC
- Full-time

Haystack

Customer Support Specialist

Canada

$65,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $65,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 8, 2026

Original job description

This employer is a high-growth software company providing a comprehensive practice management platform for health and wellness clinics. They are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional service.

The Role

Manage a blend of support, sales, and onboarding responsibilities to ensure customers get the most value from the platform.

Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.

Tailor communication styles to meet the diverse needs of users, ranging from software-savvy practitioners to those requiring more guidance.

Engage in a fast-paced environment where priorities shift quickly and quality of service is prioritized over rigid scripts.

What You'll Need

A strong aptitude for live, front-facing problem-solving and building relationships through video and digital channels.

High learning agility and the ability to master a deep, multi-faceted product suite.

A collaborative mindset, with a willingness to receive regular feedback and adapt to evolving workflows.

A commitment to excellence and a proactive approach to identifying ways to improve the customer experience.

What's On Offer

Annual salary of $65,000 CAD.

Opportunities for career growth and progression into specialized roles or leadership paths.

A culture that emphasizes continuous learning, professional development, and meaningful impact.

Apply via Haystack today!

Apply About employer

More about this job

Responsibilities

Provide customer support, sales assistance, and onboarding to help practitioners get value from the platform. Lead demonstrations and onboarding sessions, troubleshoot issues in real time across phone, chat, and video, and adapt communication to users’ needs.

Requirements

The role requires strong live problem-solving and relationship-building skills, along with the ability to learn a complex product suite quickly. Candidates should be collaborative, receptive to feedback, adaptable to changing workflows, and proactive about improving the customer experience.

Skills

Customer Support
Live Troubleshooting
Product Demonstrations
Customer Onboarding
Relationship Building
Communication
Problem-Solving
Product Learning Agility
Adaptability
Collaboration
Customer Experience Improvement
Sales

Benefits

Career Growth Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Practice Management Platform
Health And Wellness Clinics
Customer Support
Sales
Customer Onboarding
Product Demonstrations
Troubleshooting
Phone Support
Chat Support
Video Support
Customer Experience
Practitioners
Software
Digital Channels
Relationship Building
Continuous Learning
Professional Development

Report this job