Jobs in Canada

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Added 11 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 11 mins ago
CP
Senior Accountant
CanGas Propane Inc.
Saskatoon, SK
- Full-time
Lead the month-end and year-end financial close processes, ensuring timely and accurate completion.
Added 11 mins ago
CG
Experienced Lead Garage Door Technician
Canadoor Garage Doors
Sudbury, ON · Greater Sudbury, ON
- Full-time
Minimum 3 years of garage door industry experience required
Added 27 mins ago
SC
store manager, Saint John, NB
Starbucks Coffee Company
Saint John, NB
- $59,400 to $78,450 CAD / year
- Full-time
3 years retail / customer service management experience
Added 41 mins ago
VA
Veterinary Reception, Client Care, Guardian Veterinary Centre
VCA Animal Hospitals
AB · Edmonton, AB
- Internship
Previous customer service or front desk experience in hospitality is an asset!
Added 57 mins ago
RB
Senior Relationship Manager - Royal Distinction
Royal Bank of Canada
Toronto, ON
- Full-time
Lead with a service mindset, delivering an exceptional partner experience that demonstrates your ability to support them and their clients with a “white glove” level of care
Added 57 mins ago
RB
Branch Manager, Yonge & Cranbrooke Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 57 mins ago
RB
Assistant Branch Manager
Royal Bank of Canada
Drummondville, QC
- Full-time
Inspire, orchestrate and pioneer superior retailing excellence to deliver a memorable client experience
Added 1 hour ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
…permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 1 hour ago
VA
Overnight Veterinary Assistant, Calgary North Animal Hospital
VCA Animal Hospitals
Calgary, AB
- Internship
…also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of…
Added 1 hour ago
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Drain Technician
Boardwalk
AB · Edmonton, AB
- Full-time
Boardwalk provides Canadians with a quality, comfortable, home living experience. We offer rental apartments and townhouses that come in a wide breadth of shapes, sizes and sets of…
Added 1 hour ago
MJ
PT Sales Supervisor - Yorkdale
Marc Jacobs
Toronto, ON
- Part-time
Must have flexibility to work a retail schedule including evenings, weekends and holidays
Added 1 hour ago
NA
Senior Broker, Commercial Insurance
NFP, an Aon company (Canada)
Toronto, ON
- Full-time
Provincial P&C License required or obtained within 90 days of employment
Added 1 hour ago
TC
merchandising coordinator
TJX Canada – Winners, Marshalls, HomeSense
Mission, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
TC
Coordinator Back warehouse Winners Homesense Kingston
TJX Canada – Winners, Marshalls, HomeSense
Kingston, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
VA
Veterinary Technician Assistant, Reception, Northumberland Animal Hospital
VCA Animal Hospitals
Colborne, ON
- Internship
…also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of…
Added 1 hour ago
TC
Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Tillsonburg, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
AC
Gérant(e) de magasin- ACT
Alimentation Couche-Tard
Longueuil, QC · Saint-Hubert, QC
- Full-time
…full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 1 hour ago
A
Principal Data Engineer, User Success (Agentic Experiences)
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
At Autodesk, we do what no other company can: we help our customers design and make anything. The Experience Foundations team at Autodesk plays a critical role in designing the experiences…
Added 1 hour ago
GC
Développeur(euse) de logiciels sénior | Senior Software Developer
Game Companies
Montreal, QC
- Full-time
En tant que personne d’expérience au sein de notre équipe, vous assumerez la responsabilité de pans importants de notre plateforme de bout en bout, de l’architecture à l’exploitation, et…
Added 1 hour ago
GC
Technical Writer
Game Companies
Montreal, QC
- Full-time
…with other writers to build a consistent and cohesive content experience across products, to build standards for coverage and style, to learn from one another, and to elevate writing at…
Added 1 hour ago
GC
Senior Software Engineer | Développeur(euse) de logiciels sénior
Game Companies
Montreal, QC
- Full-time
De l’expérience dans la création et l’évolution de plateformes et d’API utilisées par de nombreuses autres équipes de développement
Added 1 hour ago
GC
Sr. Full Stack Engineer
Game Companies
Montreal, QC
- Full-time
…the team grows, this role has a path to evolve into a Tech Lead Manager…
Added 1 hour ago
Y
Project Manager - Remediation
YORK1
Vaughan, ON
- Other
Knowledge, experience, and ability to make sound business decisions that result in value to the customer and the growth of the company
Added 1 hour ago
I
Cluster Site Reliability Engineer
iFrame
Toronto, ON · Greater Toronto Area, Canada
- Full-time
03 Run capacity planning across seven regions: forecast demand, model power and thermal headroom, work with procurement on lead times.

Haystack

Director of Customer Success

Canada

$243,000 to $365,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $243,000 to $365,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and expansion across a diverse customer base while leading a high-performing team.

The Role

Lead and mentor a distributed team of account managers and customer success professionals to achieve revenue targets.

Drive full account ownership, including retention, renewal negotiations, and the identification of expansion opportunities within complex enterprise accounts.

Develop and implement scalable sales processes, account planning models, and operational playbooks to support business growth.

Partner with cross-functional teams, including product, support, and implementation, to enhance the overall customer lifecycle and value realization.

Serve as an executive sponsor for strategic accounts to resolve complex challenges and foster long-term partnerships.

What You'll Need

10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account management.

4+ years of experience managing enterprise-focused sellers or account management teams.

Proven track record of building and scaling high-performing, quota-carrying teams in fast-growing environments.

Strong operational acumen with experience using sales analytics, revenue forecasting, and CRM platforms.

What's On Offer

Annual salary of C$243,000 – C$365,000.

Comprehensive benefits package including health, dental, and vision coverage.

Opportunities for professional development within a high-growth organization.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead and develop a distributed account management and customer success team, with responsibility for revenue targets, retention, renewals, and expansion across enterprise accounts. Build scalable sales processes and account-planning practices, collaborate across product, support, and implementation, and serve as an executive sponsor for strategic customers.

Requirements

Requires 10 or more years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account management, including at least four years managing enterprise sellers or account management teams. Candidates should have a record of building high-performing quota-carrying teams and strong operational skills in sales analytics, revenue forecasting, and CRM platforms.

Skills

Customer Success
Account Management
SaaS Sales
Enterprise Sales
Revenue Growth
Customer Retention
Renewal Negotiations
Account Expansion
Team Leadership
Sales Process Development
Account Planning
Cross-Functional Collaboration
Sales Analytics
Revenue Forecasting
CRM Platforms
Executive Account Management

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Sales
Customer Success
Account Management
Revenue Growth
Customer Retention
Renewal Negotiations
Expansion Opportunities
Enterprise Accounts
Sales Processes
Account Planning
Operational Playbooks
Customer Lifecycle
Value Realization
Executive Sponsorship
Quota-Carrying Teams
Sales Analytics
Revenue Forecasting
CRM Platforms
Cross-Functional Collaboration
Product
Customer Support
Implementation

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Work requirements

Jobs in Canada