Jobs in Canada

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Added 20 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Facilitate requirements reviews and approvals with business owners, IT sponsors, technical SMEs, and executive stakeholders.
Added 50 mins ago
FA
Director, Hub Airports & Airport Affairs
Flair Airlines
Toronto, ON
- Full-time
Provide executive oversight of third-party service providers and strategic business partners, ensuring contractual obligations, service level agreements, operational performance, and…
Added 50 mins ago
J
Senior Director, Engineering - ICM
Jobgether
Canada
- Full-time
…improvement. Working closely with Product, Design, Go-to-Market, and executive leadership, you will translate complex business opportunities into scalable technology solutions. You will…
Added 1 hour ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
Develop and implement scalable sales processes, account planning models, and operational playbooks to support business growth.
Added 1 hour ago
TI
Engagement Manager, Analytics & AI
TrueBlue Inc.
Calgary, AB
- Full-time
This is a business-facing role with significant exposure to senior client stakeholders. You will be responsible for understanding client needs, shaping problem statements, translating…
Added 2 hours ago
RB
Executive Assistant
Royal Bank of Canada
Toronto, ON
- Full-time
In the role of Executive Assistant, you will provide administrative and general research support to the SVP, Head of Global Fixed Income and Currencies, and the Fixed Income team in…
Added 2 hours ago
RB
Director, Parallel by RBC
Royal Bank of Canada
Toronto, ON
- Full-time
…office offering. This is a pivotal role where you will drive business development and relationship management, execute our established growth strategy, and scale Parallel’s market presence…
Added 2 hours ago
RB
Senior Manager, Debit eCommerce
Royal Bank of Canada
Toronto, ON
- Full-time
This role requires in-office attendance four days per week, with one day of flexibility for remote work
Added 3 hours ago
EM
Lecturer
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Applicants must have their masters degree awarded (verified by official transcripts) at the time of appointment
Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 3 hours ago
PB
Application Analyst - Intermediate
Phoenix Business Consulting (Intelligent Enterprise)
AB · Edmonton, AB
- Full-time
…tasks. The individual will also work closely with application development and maintenance teams. In addition, the system analyst will work directly with subject matter experts in the…
Added 3 hours ago
PB
Application Analyst - Intermediate
Phoenix Business Consulting (Intelligent Enterprise)
AB · Edmonton, AB
- Full-time
…tasks. The individual will also work closely with application development and maintenance teams. In addition, the system analyst will work directly with subject matter experts in the…
Added 3 hours ago
'
Sr. Finance Manager, Manufacturing & Inter-company
''
Toronto, ON
- Full-time
…Finance Operations, Supply Chain, Finance Transformation, IT, and executive leadership teams. Through strong partnerships and data-driven decision making, the team helps drive sustainable…
Added 3 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…financial statements. This role provides exposure to senior and executive levels of management, global scope, significant complexity (number of entities, structures, and currencies) and the…
Added 3 hours ago
M
Front of House - Supervisor
Moxies
Calgary, AB
- Full-time
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to…
Added 3 hours ago
M
Back of House - Supervisor
Moxies
Langley (District), BC · City of Langley, BC
- Full-time
Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to…
Added 3 hours ago
M
Front of House - Server
Moxies
Hamilton, ON
- Full-time
Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. With many different…
Added 4 hours ago
J
VP, People
Jobgether
Canada
- Full-time
…ensuring its culture, talent, and operating model evolve alongside business ambitions. This is a strategic yet hands-on leadership opportunity for an experienced HR executive who thrives in…
Added 4 hours ago
M
Front of House - Host/Hostess
Moxies
Hamilton, ON
- Full-time
Our people are the heart and soul of our business, and we are looking for enthusiastic, upbeat, and bubbly personalities to join our team. Hosts are essential to our business as they are…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 4 hours ago
L
Expression of Interest | Executive Assistant | Vancouver
lululemon
Vancouver, BC
- Full-time
This is an expression of interest/evergreen posting for Executive Assistant I roles for future consideration.
Added 4 hours ago
Vice President, TV & Radio Sales
Rogers Communications
Toronto, ON
…that drives advertising revenue across all platforms. This executive will set the strategic direction for TV & Radio Sales - including National Agency, Regional and Local Sales, as well as…
Added 4 hours ago
R|
Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Child Health and Human Development
Added 4 hours ago
VB
Sr. Specialist - Project Risk Management
Vale Base Metals
Toronto, ON
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 4 hours ago
VB
Senior Analyst, Sales Reporting
Vale Base Metals
Toronto, ON
- Full-time
The successful candidate will play a key role in delivering accurate commercial reporting, forecasting, budgeting, and business performance analysis across Vale Base Metals' Copper and…

Haystack

Director of Customer Success

Canada

$243,000 to $365,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $243,000 to $365,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and expansion across a diverse customer base while leading a high-performing team.

The Role

Lead and mentor a distributed team of account managers and customer success professionals to achieve revenue targets.

Drive full account ownership, including retention, renewal negotiations, and the identification of expansion opportunities within complex enterprise accounts.

Develop and implement scalable sales processes, account planning models, and operational playbooks to support business growth.

Partner with cross-functional teams, including product, support, and implementation, to enhance the overall customer lifecycle and value realization.

Serve as an executive sponsor for strategic accounts to resolve complex challenges and foster long-term partnerships.

What You'll Need

10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account management.

4+ years of experience managing enterprise-focused sellers or account management teams.

Proven track record of building and scaling high-performing, quota-carrying teams in fast-growing environments.

Strong operational acumen with experience using sales analytics, revenue forecasting, and CRM platforms.

What's On Offer

Annual salary of C$243,000 – C$365,000.

Comprehensive benefits package including health, dental, and vision coverage.

Opportunities for professional development within a high-growth organization.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead and mentor a distributed team of account managers and customer success professionals, driving revenue growth, retention, renewals, and expansion across enterprise accounts. Develop scalable sales and account management operations, collaborate across product, support, and implementation, and serve as executive sponsor for strategic customers.

Requirements

Requires 10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account management, including at least 4 years managing enterprise-focused sellers or account management teams. Candidates should have a record of building and scaling high-performing quota-carrying teams and strong operational skills in sales analytics, revenue forecasting, and CRM platforms.

Skills

Team Leadership
Account Management
Customer Success
Enterprise Sales
Revenue Growth
Customer Retention
Renewal Negotiations
Account Expansion
Sales Process Development
Account Planning
Operational Playbooks
Cross-Functional Collaboration
Executive Sponsorship
Sales Analytics
Revenue Forecasting
CRM Platforms

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Sales
Account Management
Customer Success
Revenue Growth
Customer Retention
Renewal Negotiations
Expansion Opportunities
Quota-Carrying Teams
Sales Processes
Account Planning
Operational Playbooks
Customer Lifecycle
Value Realization
Strategic Accounts
Sales Analytics
Revenue Forecasting
CRM Platforms
Cross-Functional Collaboration
Team Leadership

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Work requirements

Jobs in Canada