Jobs in Canada

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Added 25 mins ago
NB
OTC Regulatory Project Advisor
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Advisor OTC Regulatory Project in the Capital Operations (CMO) team at National Bank means acting as a specialist in regulatory reporting for over-the-counter (OTC)…
Added 2 hours ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 3 hours ago
RB
Senior Manager, Debit eCommerce
Royal Bank of Canada
Toronto, ON
- Full-time
This role requires in-office attendance four days per week, with one day of flexibility for remote work
Added 5 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 5 hours ago
CD
Boutique Manager, Vancouver Oakridge
Christian Dior Couture
Vancouver, BC
- Full-time
REPORTS TO: Regional Director / Regional Vice President
Added 7 hours ago
EM
Director of Sales
Enhanced Medical Nutrition
Toronto, ON
- Full-time
Must have: 5+ years of experience in sales leadership roles, including sales within healthcare, life sciences, nutrition, or related industries · Must have: Demonstrated success driving revenue growth and scaling sales operations
Added 8 hours ago
CI
Office Administrator
COWS Inc
Charlottetown, PE
- Full-time
Support other departments such as Operations and Product Development
Added 9 hours ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
The Director will own the FinOps strategy, operating model, cost optimization pipeline, forecasting discipline, governance cadence, and savings targets, while partnering closely with…
Added 9 hours ago
KA
Director of Marketplace Business Development
Karma and Luck
Canada
- Part-time
We are seeking a commercially driven Director of Marketplace Business Development to expand our presence across premium online marketplaces, department-store websites, and curated retail…
Added 10 hours ago
PB
District Production Manager (Canada)
Paris Baguette
Vancouver, BC
- $65,000 to $70,000 CAD / year
- Full-time
…employees effectively to ensure customer satisfaction when they buy product from Paris Baguette. The ideal candidate will have a deep knowledge of food producing techniques, sanitation, and…
Added 10 hours ago
A
Housekeeping Operations Manager
AccorHotel
Jasper, AB
- Full-time
Valid Alberta driver’s license required
Added 10 hours ago
FR
Business Development Director
FirstService Residential Canada
Vancouver, BC
- Full-time
Must have access to and consistent use of a vehicle for transportation to prospective client meetings, industry events, etc
Added 11 hours ago
FH
Housekeeping Operations Manager
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
Valid Alberta driver’s license required
Added 11 hours ago
V
Associate Consulting Director
Virtusa
Toronto, ON
- Full-time
engineering, Platform modernization, Product implementation
Added 11 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 11 hours ago
C
Associate, Trade Finance - Global Transaction Banking
CIBC
Toronto, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 11 hours ago
W
Sr People & Culture Generalist
Wynford
Toronto, ON
- Full-time
Reporting to the Director, People & Culture, you'll take ownership of core HR operations, advise managers on people matters and lead improvements to our HR processes and systems.
Added 11 hours ago
A
Controller
Altis
Vancouver, BC
- $110,000 to $150,000 CAD / year
- Full-time
You'll oversee cross-border tax compliance, inventory and cost accounting, payroll reviews, and equity plan administration
Added 12 hours ago
O
Key Account Manager - Fresh Meat
Olymel
Boucherville, QC
- Full-time
Reporting to the Director, Fresh Meats Sales, you will contribute to the following challenges:
Added 12 hours ago
KN
Drupal Developer
Knowledge Network Corporation
Burnaby, BC
- Full-time
…information to every audience-facing application. Reporting to the Director of Streaming Platforms and working under the supervision of the Senior Manager of Platform Development & Web…
Added 12 hours ago
P
Associate Creative Strategist
Phoenix
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Collaborative On-Site Culture: Our Operations, Product, Engineering, and Marketing teams work together on-site from our downtown Toronto HQ. We thrive on quick feedback loops, spontaneous…
Added 12 hours ago
K
Director, Lifecycle & Organic Growth
KOHO
Remote, Canada
- Full-time
- Remote
…media, and every message they get from us after they sign up. As Director, Lifecycle & Organic Growth, you'll set the strategy for both and lead the teams that deliver it. On the Lifecycle…
Added 12 hours ago
IF
Manager, M365 and End-User Software
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Reporting to the Director, Digital Services, you will be responsible for a team of approximately 15 employees who manage Microsoft M365 solutions, including Teams, Copilot, SharePoint,…
Added 12 hours ago
AP
Senior Medical Science Liaison Hematology/Oncology (Ontario West/Manitoba)
Astellas Pharma
Markham, ON
- Full-time
We are a global pharmaceutical company headquartered in Japan, with a team of more than 14,000 managing operations in approximately 70 countries around the world. We are in the Top 30…
Added 12 hours ago
JS
Technical Specialist
JFE Shoji Power Canada Inc.
Burlington, ON
- Full-time
Reporting to the Technical Director, the Technical Specialist is responsible for developing and maintaining parametric CAD models, engineering drawings, and automated design solutions using…

Haystack

Director of Customer Success

Canada

$243,000 to $365,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $243,000 to $365,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and expansion across a diverse customer base while leading a high-performing team.

The Role

Lead and mentor a distributed team of account managers and customer success professionals to achieve revenue targets.

Drive full account ownership, including retention, renewal negotiations, and the identification of expansion opportunities within complex enterprise accounts.

Develop and implement scalable sales processes, account planning models, and operational playbooks to support business growth.

Partner with cross-functional teams, including product, support, and implementation, to enhance the overall customer lifecycle and value realization.

Serve as an executive sponsor for strategic accounts to resolve complex challenges and foster long-term partnerships.

What You'll Need

10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account management.

4+ years of experience managing enterprise-focused sellers or account management teams.

Proven track record of building and scaling high-performing, quota-carrying teams in fast-growing environments.

Strong operational acumen with experience using sales analytics, revenue forecasting, and CRM platforms.

What's On Offer

Annual salary of C$243,000 – C$365,000.

Comprehensive benefits package including health, dental, and vision coverage.

Opportunities for professional development within a high-growth organization.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead and mentor a distributed team of account managers and customer success professionals, driving revenue growth, retention, renewals, and expansion across enterprise accounts. Develop scalable sales and account management operations, collaborate across product, support, and implementation, and serve as executive sponsor for strategic customers.

Requirements

Requires 10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account management, including at least 4 years managing enterprise-focused sellers or account management teams. Candidates should have a record of building and scaling high-performing quota-carrying teams and strong operational skills in sales analytics, revenue forecasting, and CRM platforms.

Skills

Team Leadership
Account Management
Customer Success
Enterprise Sales
Revenue Growth
Customer Retention
Renewal Negotiations
Account Expansion
Sales Process Development
Account Planning
Operational Playbooks
Cross-Functional Collaboration
Executive Sponsorship
Sales Analytics
Revenue Forecasting
CRM Platforms

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Sales
Account Management
Customer Success
Revenue Growth
Customer Retention
Renewal Negotiations
Expansion Opportunities
Quota-Carrying Teams
Sales Processes
Account Planning
Operational Playbooks
Customer Lifecycle
Value Realization
Strategic Accounts
Sales Analytics
Revenue Forecasting
CRM Platforms
Cross-Functional Collaboration
Team Leadership

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Work requirements

Jobs in Canada