Jobs in Canada

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Added 8 mins ago
C
Compliance Officer, Risk Officer and MLRO(Canada and US)
Coins.ph
Canada
- Full-time
They move money across borders for business clients, with foreign exchange where needed, and their volumes are starting now · Cross-border business payments with foreign exchange, or payments funded in stablecoins or other virtual currency, including the travel rule
Added 8 mins ago
SR
Wireless Sales Consultant
Staples Retail
Toronto, ON
- Full-time
Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
Added 22 mins ago
C
Growth Marketing Specialist
Caedus
Canada
- Full-time
CRM & automation synchronization: Partner closely with internal ops to map data schemas, maintain contact database hygiene, and ensure absolute data consistency between marketing automation…
Added 22 mins ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
Partner with cross-functional teams, including product, support, and implementation, to enhance the overall customer lifecycle and value realization.
Added 22 mins ago
CF
Sr. Principal Lead, Operations
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
…Operators In Canada. The BRL Is a Brand Representative And Business Partner, Responsible For Supporting Canada Operators By Helping Them Maximize Opportunities Individually And…
Added 22 mins ago
HC
REGISTERED PRACTICAL NURSE
Health Careers Canada
London, ON
- Full-time
Our mobile health services include a team of social services workers and clinical staff who partner on outreach to provide episodic care in the community. Travelling by SUV, on foot, or…
Added 22 mins ago
HT
Recruteur(e) junior et Coordonnateur(trice) de projets (PCO) – Talent Acquisition
Hudson Talent Solutions
Quebec, QC
- Full-time
Location: Sainte-Foy, Quebec (hybrid model – 3 days per week on site)
Added 37 mins ago
RB
Financial Advisor
Royal Bank of Canada
Temiskaming Shores, ON · Parry Sound, ON · North Bay, ON · Sundridge, ON · Gravenhurst, ON · Huntsville, ON · Bracebridge, ON · Kirkland Lake, ON · West Nipissing, ON
- Full-time
Use your own advice capabilities, and those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
Added 37 mins ago
RB
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
Royal Bank of Canada
Ottawa, ON
- Full-time
Become a trusted advisor to the clients we support and play a role as a partner in their growth
Added 37 mins ago
RB
Client Advisor
Royal Bank of Canada
MB · STONEWALL, Manitoba
- Part-time
…opportunities for advice, solutions, digital enablement and partner…
Added 37 mins ago
RB
Client Advisor Kitchener/Waterloo
Royal Bank of Canada
Kitchener, ON
- Part-time
…opportunities for advice, solutions, digital enablement and partner…
Added 37 mins ago
RB
Financial Planner, Investment Retirement Planning
Royal Bank of Canada
Vancouver, BC
- Full-time
Ability to cultivate strong partner relationships
Added 52 mins ago
H
Sales Representative
Haystack
Canada
- Full-time
Negotiate partner agreements and collaborate across teams to ensure long-term partner success
Added 52 mins ago
SP
Call for Expressions of Interest Board of Directors, Senior Persons Living Connected (SPLC)
Senior Persons Living Connected
Toronto, ON · Scarborough, ON
- Part-time
Lived Experience: Experience of seniors’ health and social services as a client/patient or care partner, bringing recipient perspectives to decisions. Other listed professional expertise is…
Added 1 hour ago
SC
store manager, Saint John, NB
Starbucks Coffee Company
Saint John, NB
- $59,400 to $78,450 CAD / year
- Full-time
Connection through mentorship, leadership series, and partner networks
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…balanced and coordinated schedule with a consistent practice partner. Each physician works 0.5 FTE, including in-clinic and telehealth time (equivalent to four full-time positions overall).…
Added 1 hour ago
Q
FY27 Intern - Firmware Engineering Internship - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
…computing, and unrivaled connectivity. We’re proud to be the partner of choice to many of the world’s largest enterprises. Together with our ecosystem partners, we enable next-generation…
Added 1 hour ago
RB
Financing Specialist
Royal Bank of Canada
Vancouver, BC
- Full-time
…contribution to the Client’s Relationship Team, and strategic partner to the Commercial Account Manager, managing the credit process will enable enhanced client-facing…
Added 1 hour ago
RB
Senior Relationship Manager - Royal Distinction
Royal Bank of Canada
Toronto, ON
- Full-time
Lead with a service mindset, delivering an exceptional partner experience that demonstrates your ability to support them and their clients with a “white glove” level of care
Added 1 hour ago
RB
Financial Planner Investment and Retirement Planning
Royal Bank of Canada
Sault Ste. Marie, ON
- Full-time
Ability to cultivate strong partner relationships
Added 1 hour ago
RB
RBC Open House Financial Planning
Royal Bank of Canada
Montreal, QC
- Full-time
Ability to cultivate strong partner relationships
Added 1 hour ago
RB
Product Manager
Royal Bank of Canada
Toronto, ON
- Full-time
Partner with Client Design, Training and Change Management to prepare and launch new features, from readiness through client go-live and adoption.
Added 1 hour ago
RB
Director, Central Funding & Equities Financial Control
Royal Bank of Canada
Toronto, ON
- Full-time
Establish and maintain relationships with the business and other key stakeholders striving to be a trusted business partner and the first port of call in resolving finance-related issues.
Added 1 hour ago
RB
Assistant Branch Manager
Royal Bank of Canada
Drummondville, QC
- Full-time
Partner with your manager to ensure operational effectiveness of the branch and maximize the performance of the team
Added 1 hour ago
SS
Technology Risk & Engineering Program Manager
Strategic Staffing Solutions
Toronto, ON
- Full-time
Partner with senior leadership to align priorities and strategic objectives.

Haystack

Director of Customer Success

Canada

$243,000 to $365,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $243,000 to $365,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and expansion across a diverse customer base while leading a high-performing team.

The Role

Lead and mentor a distributed team of account managers and customer success professionals to achieve revenue targets.

Drive full account ownership, including retention, renewal negotiations, and the identification of expansion opportunities within complex enterprise accounts.

Develop and implement scalable sales processes, account planning models, and operational playbooks to support business growth.

Partner with cross-functional teams, including product, support, and implementation, to enhance the overall customer lifecycle and value realization.

Serve as an executive sponsor for strategic accounts to resolve complex challenges and foster long-term partnerships.

What You'll Need

10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account management.

4+ years of experience managing enterprise-focused sellers or account management teams.

Proven track record of building and scaling high-performing, quota-carrying teams in fast-growing environments.

Strong operational acumen with experience using sales analytics, revenue forecasting, and CRM platforms.

What's On Offer

Annual salary of C$243,000 – C$365,000.

Comprehensive benefits package including health, dental, and vision coverage.

Opportunities for professional development within a high-growth organization.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead and mentor a distributed team of account managers and customer success professionals, driving revenue growth, retention, renewals, and expansion across enterprise accounts. Develop scalable sales and account management operations, collaborate across product, support, and implementation, and serve as executive sponsor for strategic customers.

Requirements

Requires 10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account management, including at least 4 years managing enterprise-focused sellers or account management teams. Candidates should have a record of building and scaling high-performing quota-carrying teams and strong operational skills in sales analytics, revenue forecasting, and CRM platforms.

Skills

Team Leadership
Account Management
Customer Success
Enterprise Sales
Revenue Growth
Customer Retention
Renewal Negotiations
Account Expansion
Sales Process Development
Account Planning
Operational Playbooks
Cross-Functional Collaboration
Executive Sponsorship
Sales Analytics
Revenue Forecasting
CRM Platforms

Benefits

Health Coverage
Dental Coverage
Vision Coverage
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Enterprise Sales
Account Management
Customer Success
Revenue Growth
Customer Retention
Renewal Negotiations
Expansion Opportunities
Quota-Carrying Teams
Sales Processes
Account Planning
Operational Playbooks
Customer Lifecycle
Value Realization
Strategic Accounts
Sales Analytics
Revenue Forecasting
CRM Platforms
Cross-Functional Collaboration
Team Leadership

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Work requirements

Jobs in Canada