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Added 2 days ago
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Senior Technology Program Manager
Equinix
Toronto, ON
- Full-time
We're looking for a Senior Staff Technical Program Manager to join Equinix's Digital and Innovation Office. This is a senior individual contributor role for an experienced program manager…
Added 2 days ago
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Manager, Productivity and Efficiency
RBC
Toronto, ON
- Full-time
The Manager, Productivity and Efficiency supports the COO group within Technology and Operations, with a primary focus on transformation and operations of productivity and efficiency…
Added 2 days ago
PC
Strategic Segment & Customer Marketing Manager
Phoenix Contact Canada
Milton, ON
- Full-time
…technology. Wherever they are needed - for example, in transportation infrastructure, electromobility, for clean water, regenerative energies and intelligent supply networks, or…
Added 2 days ago
Operations Technician
Opta Group
Hamilton, ON
Must have basic math skills · Must have both verbal and written communication skills
Added 2 days ago
Regional Alliance Manager - Canada
Okta
Toronto, ON
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work…
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Project Coordinator – Infrastructure
EXP
Fredericton, NB
- Full-time
EXP is looking for an organized and motivated Project Coordinator to join our Fredericton Infrastructure team.
Added 2 days ago
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Senior Compression Technical Advisor
Enbridge
Prince George, BC · Fort St. John, BC · Kamloops, BC
- Full-time
Are you passionate about ensuring equipment dependability, operational superiority, and backing essential energy infrastructure?
Added 2 days ago
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Compression Specialist
Enbridge
Prince George, BC · Fort St. John, BC · Kamloops, BC · Calgary, AB
- Full-time
Bring your technical leadership and directly influence the reliability, safety, and performance of critical energy infrastructure. Join our team today and contribute to shaping the future…
Added 2 days ago
Labour Relations Specialist
EBC Inc.
Ottawa, ON
EBC thinks outside the box and deploys all its know-how to carry out major infrastructure projects: bridges, roads, highways, tunnels, marine installations, etc. Our ability to meet…
Added 2 days ago
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Controls Technologist
Magna International
Guelph, ON
- Full-time
- Design, program, implement, maintain, and troubleshoot PLC, HMI, robotic, automation systems
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Regional Alliance Manager - Canada
Okta
Toronto, ON
- Full-time
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work…
Added 2 days ago
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Software Engineer II (Full Stack)
TD
Toronto, ON · Ottawa, ON
- Full-time
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or…
Added 2 days ago
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Technology Delivery Lead, Enterprise AI
Marsh McLennan
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 2 days ago
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Senior OM&A Accountant
TC Energy
Calgary, AB
- Full-time
All applicants must have legal authorization to work in the country where the position is based, without restrictions
Added 2 days ago
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Senior OM&A Accountant
TC Energy
Calgary, AB
- Full-time
All applicants must have legal authorization to work in the country where the position is based, without restrictions
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Maintenance Supervisor
Greystar
Edmonton, AB
- Full-time
Incumbents must have all licenses and/or certifications as required by Provinces and local territories · Incumbents must have valid driver’s license to operate a golf cart on property
Added 2 days ago
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Software Engineer II (Full Stack)
TD
Toronto, ON
- Full-time
Document and verify system components, applications, system infrastructure, security, integration, operability and engineering related architecture designs associated with a program or…
Added 2 days ago
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Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 2 days ago
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Business Development, Environmental Services / General Manager (Northwest BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
…experienced Business Development, Environmental Services / General Manager to lead its operations and guide the next phase of growth and impact. Working within one of Canada’s most…
Added 2 days ago
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Manager, Real Estate & Land Services
Dillon Consulting Limited
London, ON · Hamilton, ON · Guelph, ON · Kingston, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Chatham-Kent, ON · Chatham, ON · North York, ON
- Full-time
We are currently seeking a Manager, Real Estate & Land Services Business Unit to join our team. At Dillon, we operate as one team, the successful candidate can be based out of any of our…
Added 2 days ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…the team by completing additional tasks as directed by the…
Added 2 days ago
IT Support Systems Admin Specialist
PVLabs
Burlington, ON
…our engineering teams. Your work creates capacity for the IT Manager to focus on infrastructure, security and broader improvements while employees receive dependable day-to-day…
Added 2 days ago
OP
Senior Operational Readiness & Service Transition Advisor (ITSM)
Ontario Power Generation
Oshawa, ON
- Full-time
Shift: Days and/or rotating shifts including nights, weekends and holidays
Added 2 days ago
EC
Programme des futurs leaders / Future Leaders Program (Bilingual EN/FR)
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Quebec, QC
- Full-time
…durables pour soutenir des projets résidentiels, commerciaux et d’infrastructure à travers le…
Added 2 days ago
BC
Department Manager, Industrial Electricity
BBA Consultants
Montreal, QC
- Full-time
…in industrial settings. You’ll also help support electrical infrastructure and commission equipment for clients in the energy, heavy industry and natural resources…

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating cross-functional teams and aligning customer expectations, engagement, and follow-through. Connect customer feedback and program results to product and go-to-market decisions, while building scalable processes and reporting program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through execution and measurement, have experience with customer-facing programs, and demonstrate strong communication and hands-on leadership.

Skills

Program Management
Customer Program Management
Cross-Functional Leadership
Strategic Planning
Program Execution
Customer Engagement
Stakeholder Management
Go-to-Market Operations
Product Operations
Risk Management
Outcome Measurement
Executive Communication
Customer Feedback Analysis
Process Improvement
Playbook Development
Written and Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Go-to-Market
Product Operations
Customer Success
Sales
Customer Feedback
Program Planning
Operating Plans
Milestones
Risk Management
Measurable Outcomes
Stakeholder Engagement
Executive Reporting
Program Health
Scalable Processes
Reusable Playbooks
Customer Communications
Product Strategy
Accountability
Dependency Management
Strategy and Operations

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Work requirements

Jobs in Canada