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Added 40 mins ago
Business Development Leader
APi Group
Kitchener, ON
Self-directed territory manager - organized, disciplined, and productive with an outstanding team behind you to help deliver world-class inspections & service.
Added 40 mins ago
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Maintenance Supervisor
Greystar
Edmonton, AB
- Full-time
Incumbents must have all licenses and/or certifications as required by Provinces and local territories · Incumbents must have valid driver’s license to operate a golf cart on property
Added 55 mins ago
UW
Senior Manager, IT Projects
United Way Greater Toronto
Toronto, ON
- Full-time
United Way Greater Toronto is currently seeking a Senior Manager, IT Projects to join our team.
Added 55 mins ago
T
Software Engineer II (Full Stack)
TD
Toronto, ON
- Full-time
Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists
Added 55 mins ago
KH
Territory Business Manager
Kraft Heinz
Toronto, ON
- Full-time
Reporting into the Lead, Away from Home (AFH) Planning, Ops, and National Field Sales, the Territory Business Manager (“TBM”) is a front-line sales role responsible for covering a GTA based…
Added 55 mins ago
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Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 55 mins ago
A
Sushi Cook - Aera
Aera
Toronto, ON
- Full-time
Must have experience with sushi preparation, knife skills, and attention to detail
Added 55 mins ago
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Sales Operations Manager
Haystack
Canada
- Full-time
This employer is a technology company seeking a Business Operations Manager focused on its services organisation, which covers implementation, installation and customer education. You will…
Added 55 mins ago
B
Advisor, HR Shared Services Centre
Baycrest
Toronto, ON
- Full-time
Reporting to the Manager, Talent Acquisition and HR Shared Services Centre, the Advisor, HR Shared Services Centre plays a key role within the Human Resources team. This position is…
Added 55 mins ago
FC
Customer Service Representative - SIS Designate - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, the Customer Service Representative - Student Information Systems (SIS) Designate is responsible for providing customer service, secretarial…
Added 55 mins ago
A
SCADA Engineer or SCADA Engineering Technologist
AltaLink
Calgary, AB
- Full-time
…AltaLink's Project Development Department. Reporting to the Manager of P&C, SCADA & Telecom Engineering, the successful candidate will work with internal and external technical staff to…
Added 55 mins ago
SH
Registered Nurse (N2) - Cardiac Surgery Inpatient Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Current CRNM registration required · Annual BLS Level C Registration/Re-Registration is required
Added 55 mins ago
SH
Health Care Aide - Repot
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Program Team Manager and a Registered Nurse (RN) or Registered Psychiatric Nurse (RPN), and while demonstrating a commitment to the Mission, Values and…
Added 55 mins ago
SH
Patient Registration Clerk (bilingual) - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the…
Added 55 mins ago
QF
QA & Automation Engineer
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
Work-life balance in a hybrid environment with at least 3 days in office
Added 55 mins ago
FC
Academic Planner - CAF Fanshawe, Base Borden
Fanshawe College
Borden, ON
- Full-time
Under the supervision of the Operations Manager, CAF - Fanshawe, the incumbent performs duties in matters related to academic planning including scheduling, Standard Workload Formula (SWF),…
Added 55 mins ago
SL
Quality Control Inspector
Strescon Limited
Bedford, NS
- Full-time
…customer specifications, during and following the production process. The ideal candidate must be able to effectively communicate with other departments and shop/field personnel focusing on…
Added 55 mins ago
EV
Marketing Content Manager
Epiphan Video
Ottawa, ON
- Full-time
We're hiring a Content Marketing Manager to create content, run our social channels, and keep the steady flow of web updates, banners and quick requests moving. You'll report to the…
Added 55 mins ago
FC
Academic Advisor
Fanshawe College
Borden, ON
- Full-time
Reporting to the Operations Manager, CAF – Fanshawe, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in…
Added 55 mins ago
M
Account Executive
MiQ
Montreal, QC
- Full-time
Assisting the Account Manager with insight planning - Considering client objectives, client challenges, vertical specific insights & macro factors
Added 55 mins ago
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Manager, Project Management
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Manager, Project Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in either Vancouver, British…
Added 55 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
ON · Hannon, ON
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 55 mins ago
W
Manager, Project Management
Worley
Markham, ON
- Full-time
We are currently recruiting for a Manager, Project Management. Our team includes world class experts and dynamic go-getters. This is a full-time position based in either Vancouver, British…
Added 55 mins ago
EM
Director, Corporate Commercial Operations
Emballages Mitchel-Lincoln Packaging
Montreal, QC
- Full-time
…visibility, onboarding effectiveness, and CRM adoption) and brings process excellence to an area historically driven by individual experience rather than system discipline. Sales Operations…
Added 55 mins ago
FC
Events & Engagement Officer
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Domestic Student Recruitment & Special Events, the Events & Engagement Officer supports the planning, coordination, and delivery of student recruitment and…

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating cross-functional teams and aligning customer expectations, engagement, and follow-through. Connect customer feedback and program results to product and go-to-market decisions, while building scalable processes and reporting program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through execution and measurement, have experience with customer-facing programs, and demonstrate strong communication and hands-on leadership.

Skills

Program Management
Customer Program Management
Cross-Functional Leadership
Strategic Planning
Program Execution
Customer Engagement
Stakeholder Management
Go-to-Market Operations
Product Operations
Risk Management
Outcome Measurement
Executive Communication
Customer Feedback Analysis
Process Improvement
Playbook Development
Written and Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Go-to-Market
Product Operations
Customer Success
Sales
Customer Feedback
Program Planning
Operating Plans
Milestones
Risk Management
Measurable Outcomes
Stakeholder Engagement
Executive Reporting
Program Health
Scalable Processes
Reusable Playbooks
Customer Communications
Product Strategy
Accountability
Dependency Management
Strategy and Operations

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Work requirements

Jobs in Canada