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Added 1 hour ago
Lead Hand Steward
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
…direction to the Stewarding team in the absence of the Stewarding Manager and Stewarding Assistant Manager. They are responsible for the cleaning of all dishes, cutlery, glassware, pots and…
Added 1 hour ago
SH
Clinical Career Navigation Specialist
Scarborough Health Network
Toronto, ON · Consilium Place
- Full-time
Reporting to the Manager, Recruitment & Retention, the Clinical Career Navigation Specialist connects workforce planning, targeted recruitment, career development and retention to attract…
Added 1 hour ago
N
Manager, Retail Store
Northwestel
Yellowknife, NT · Whitehorse, YT
- Full-time
…storefront retail outlets using best practices customer service leadership skills that drive the sale of the various products and services through the acquisition and growth of new…
Added 1 hour ago
G
Maintenance Supervisor
Greystar
Edmonton, AB
- Full-time
Incumbents must have all licenses and/or certifications as required by Provinces and local territories · Incumbents must have valid driver’s license to operate a golf cart on property
Added 1 hour ago
Gas Bar Manager
Calgary Co-op
Calgary, AB
The Gas Bar Manager will be responsible for the overall operation of the Gas Bar department to improve service, program execution and company profitability. This includes scheduling,…
Added 1 hour ago
UW
Senior Manager, IT Projects
United Way Greater Toronto
Toronto, ON
- Full-time
Reporting to the Director, Information Systems and Technology Solutions the Senior Manager, IT Projects will lead the end-to-end delivery of Information Systems and Technology Solutions…
Added 1 hour ago
T
Software Engineer II (Full Stack)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
KH
Territory Business Manager
Kraft Heinz
Toronto, ON
- Full-time
Reporting into the Lead, Away from Home (AFH) Planning, Ops, and National Field Sales, the Territory Business Manager (“TBM”) is a front-line sales role responsible for covering a GTA based…
Added 1 hour ago
H
Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 1 hour ago
JH
Business Development, Environmental Services / General Manager (Northwest BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- Full-time
The General Manager will provide strategic and operational leadership across a diverse portfolio of environmental initiatives, including marine and terrestrial monitoring programs,…
Added 1 hour ago
A
SCADA Engineer or SCADA Engineering Technologist
AltaLink
Calgary, AB
- Full-time
…(engineering) with SCADA experiences within AltaLink's Project Development Department. Reporting to the Manager of P&C, SCADA & Telecom Engineering, the successful candidate will work with…
Added 1 hour ago
ZI
Senior Manager, Operations Transformation
ZenaTech Inc.
Toronto, ON
- $140,000 to $175,000 CAD / year
- Full-time
development expertise and expanded its drone design and manufacturing capabilities
Added 1 hour ago
FC
Academic Advisor
Fanshawe College
Borden, ON
- Full-time
Reporting to the Operations Manager, CAF – Fanshawe, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in…
Added 1 hour ago
S
Senior Delivery Manager
Synechron
Mississauga, ON
- $140,000 to $170,000 CAD / year
- Full-time
The role requires a seasoned Delivery Manager who can lead complex, large-scale technology programs within Banking & Financial Services while ensuring delivery excellence and strong client…
Added 1 hour ago
C
Gas Bar Attendant (Casual) - Downtown Red Deer- Central Alberta Co-op
Co-op
Red Deer, AB
- Part-time
Leadership Development Program: Take advantage of growth opportunities and advance your career within our organization. Select the link for more information:
Added 1 hour ago
IC
Licensed Practical Nurse
Island Community Mental Health
Victoria, BC
- Full-time
Participates, as a member of an interdisciplinary team, by providing clinical input in the development, implementation, assessment and evaluation of client care plans. Attending care plan…
Added 1 hour ago
VC
Program Coordinator, Community Support Services - Full-time
VON Canada (Ontario)
Woodstock, ON
- $24.66 to $26.2 CAD / hour
- Full-time
Must have personal vehicle and possess both a current driver’s license and proof of vehicle insurance
Added 1 hour ago
A
SCADA Engineer or SCADA Engineering Technologist
AltaLink
Calgary, AB
- Full-time
…(engineering) with SCADA experiences within AltaLink's Project Development Department. Reporting to the Manager of P&C, SCADA & Telecom Engineering, the successful candidate will work with…
Added 1 hour ago
BP
Front of House Manager
Boston Pizza
Salmon Arm, BC
- $23 CAD / hour
- Full-time
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 1 hour ago
EM
Management Trainee
Enterprise Mobility
Guelph, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 1 hour ago
EM
Management Trainee
Enterprise Mobility
London, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 1 hour ago
EM
Management Trainee
Enterprise Mobility
Cambridge, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 1 hour ago
EM
Management Trainee
Enterprise Mobility
Woodstock, ON
- Full-time
Must have 6 months cumulative experience or involvement in any of the following:
Added 1 hour ago
I
Warehouse & Logistics Supervisor
IREN
Prince George, BC
- $46.25 to $50.5 CAD / hour
…inventory strategy and processes established by the Inventory…
Added 1 hour ago
DC
Manager, Real Estate & Land Services
Dillon Consulting Limited
London, ON · Hamilton, ON · Guelph, ON · Kingston, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Chatham-Kent, ON · Chatham, ON · North York, ON
- Full-time
We are currently seeking a Manager, Real Estate & Land Services Business Unit to join our team. At Dillon, we operate as one team, the successful candidate can be based out of any of our…

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating cross-functional teams and aligning customer expectations, engagement, and follow-through. Connect customer feedback and program results to product and go-to-market decisions, while building scalable processes and reporting program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through execution and measurement, have experience with customer-facing programs, and demonstrate strong communication and hands-on leadership.

Skills

Program Management
Customer Program Management
Cross-Functional Leadership
Strategic Planning
Program Execution
Customer Engagement
Stakeholder Management
Go-to-Market Operations
Product Operations
Risk Management
Outcome Measurement
Executive Communication
Customer Feedback Analysis
Process Improvement
Playbook Development
Written and Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Go-to-Market
Product Operations
Customer Success
Sales
Customer Feedback
Program Planning
Operating Plans
Milestones
Risk Management
Measurable Outcomes
Stakeholder Engagement
Executive Reporting
Program Health
Scalable Processes
Reusable Playbooks
Customer Communications
Product Strategy
Accountability
Dependency Management
Strategy and Operations

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Work requirements

Jobs in Canada