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Department Manager, Centre of Store
Save-On-Foods
Tsawwassen, BC
- Full-time
This is a full-time position, 40 hours per week, and the successful applicant must have open availability
Added 1 hour ago
PC
Member Service Centre Team Lead
Prospera Credit Union
Surrey, BC
- Full-time
…Provide formal coaching support in the absence of the assistant manager team to ensure consistency of coaching…
Added 1 hour ago
RB
Branch Operations Assistant
Royal Bank of Canada
Niagara Falls, ON
- Full-time
Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.
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Software Development Manager, Tax Engine
Amazon
Vancouver, BC
Amazon’s eCommerce Services group is looking for a passionate, results-oriented inventive Software Development Manager. As the development manager, you'll lead a talented and nimble team of…
Added 1 hour ago
WO
Occupational Therapist - WSIB Specialty Clinics
William Osler Health System
Brampton, ON
- Full-time
Reporting to the Clinical Services Manager for the WSIB Specialized care program and working in collaboration with the multidisciplinary team, the successful candidate will support the…
Added 1 hour ago
UH
Pharmacy Technician - PM
University Health Network
Toronto, ON
- Full-time
…and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious…
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UH
Registered Nurse - Family Health Team
University Health Network
Toronto, ON
- Contract
Basic Cardiac Life Support (BCLS) certification required
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LH
Registered Massage Therapist
Lifemark Health Group
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Stay current with best practices through continuous learning and professional development.
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GL
Legal Assistant, Support
Goodmans LLP
Toronto, ON
- Full-time
Enroled in or completed a post-secondary program in Legal Administration or equivalent
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Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 1 hour ago
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Territory Lead | Responsable de territoire - Quebec & Ottawa
Alvéole
Montreal, QC
- Full-time
…many of your colleagues will be working nearby at our HQ. Your manager is based in Toronto and your fellow Territory Leads are spread out across North America. Your customers, beekeepers,…
Added 1 hour ago
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Project Manager
Futran Solutions
Vancouver, BC
- Full-time
We’re looking for a Project Manager (Marine Projects) to join our North Vancouver team and take the helm on complex, high-impact projects from concept to completion.
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Manager, Governance/Corporate Secretary
Community Living BC
Vancouver, BC
- Full-time
Location: Vancouver Head Office (Hybrid - 1 day per week in office or as required)
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Manager, Family Philanthropy
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
The Manager, Family Philanthropy provides strategic and operational leadership across the Sobey family’s philanthropic foundations, awards programs, stakeholder partnerships and related…
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Store Manager - West Edmonton Mall
Laura Canada
Edmonton, AB
As a role model and business leader, the Laura Canada Store Manager possesses a contagious passion for fashion and customer service. You will motivate and develop a winning teamthat…
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Dual Ticket Maintenance Technician (433A Millwright / 442A Industrial Electrician)
Poly-Nova Technologies
Guelph, ON
…industries. Our areas of expertise are in rubber molding, material development, engineering, injection molding and over…
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Maintenance Mechanic / Millwright
Poly-Nova Technologies
Guelph, ON
…industries. Our areas of expertise are in rubber molding, material development, engineering, injection molding and over…
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Senior Manager, Treasury Analytics
CIBC
Toronto, ON
- Full-time
The Senior Manager of Treasury Analytics plays an important role in supporting the bank’s management of consumer behavioural risk. This position offers the opportunity to contribute to the…
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Relationship Manager, Commercial Banking
CIBC
Calgary, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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RO
Therapist
Reach Out Centre for Kids
Burlington, ON · Halton Region, Ontario
- Contract
…families. Your passion for therapeutic intervention, skills development, and psycho-education will drive your work in individual, family, and group settings. In this full-time role (35…
Added 1 hour ago
YH
Activation Worker (Full Time)
Yee Hong Centre For Geriatric Care
Markham, ON
- Full-time
Under the supervision of the Activation Manager, the Activation Worker plans and conducts daily activation, recreational and social programs for residents of the LTC Home that reflects the…
Added 1 hour ago
FH
Social Worker, MSW - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Part-time
Reporting clinically to the Professional Practice Chief, Social Work and administratively to the Manager, Clinical Operations, provides comprehensive social worker services and therapeutic…
Added 1 hour ago
A
Intern, Software Developer, Stagiaire en Développement Logiciel
Autodesk
Montreal, QC
- Full-time
You will report to the Senior Manager, Software Development Manager based in Canada, and the role is a hybrid based in Montreal. This is an exciting opportunity to be part of and to help…
Added 1 hour ago
DT
Assistant Store Manager I
Dollar Tree Stores
Paris, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 hours ago
UC
Specialist, International Programs & Emergenc
UNICEF Canada
Toronto, ON
- $62,000 to $71,500 CAD / year
- Contract
…fact checker in English and French, organizes CEO and donor program visits and provides advice and support for stewarding strategic private sector partners, including individual,…

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating Sales, Customer Success, Product, and other teams to deliver measurable outcomes. Connect customer feedback and program results to product and go-to-market decisions, while building scalable processes and communicating program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through measurement, lead customer-facing programs with sound engagement judgment, and communicate effectively while working hands-on.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Customer Engagement
Customer Communications
Stakeholder Management
Risk Management
Outcome Measurement
Go-to-Market Operations
Product Operations
Executive Communication
Customer Feedback Analysis
Process Improvement
Playbook Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Program Planning
Milestones
Risk Management
Measurable Outcomes
Customer Engagement
Customer Feedback
Stakeholder Management
Executive Visibility
Program Health
Reusable Playbooks
Sales
Customer Success
Product
Technology

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Work requirements

Jobs in Canada