Jobs in Canada

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Manager, Unsecured Credit Risk
Scotiabank
Toronto, ON
- Full-time
The Manager, unsecured Credit Risk is to lead the development of any of originations or account management credit risk strategies and ongoing portfolio management for unsecured lending…
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LM
Naval Operations Senior Subject Matter Expert (SME)
Lockheed Martin
Canada
- Full-time
…international programs, including Naval Warfare Officer and Senior Non-Commissioned Officer Professional training in support of Royal Canadian Navy (RCN) and other Navies Force…
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Principal ILS \ Sustainment Engineer
Lockheed Martin
Ottawa, ON
- Full-time
…Product Team (IPT) Leads, and functionally to the ILS First Line Manager (FLM). The ideal candidate will be a senior experienced individual contributor, with the required skills to make…
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Executive Assistant / Administrative Lead
Valnet
Montreal, QC
- Full-time
3 to 7 years of experience as an Executive Assistant, Office Manager or Administrative Lead, ideally supporting senior leadership.
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Chief Business Analyst IT Insurance sector
National Bank of Canada
Montreal, QC
- Full-time
Within the IT Insurance sector, you are part of a large team of more than 30 colleagues and report to the Senior Asset Manager. We aim to offer you maximum flexibility to promote your…
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Strategic Sourcing Specialist
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Senior Manager, Strategic Sourcing, this position is responsible for providing support to lead and implement strategic sourcing processes which achieve the best possible…
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Accounts Payable Supervisor
PwC Canada
Toronto, ON
- Full-time
Handle any Accounts Payable related issues that are escalated to the Senior Finance Manager, Functional Leader or the Executive Team
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Senior Manager SAP Solution Architect (EAM / Plant Maintenance)
Sapsol Technologies Inc
Remote, Canada
- Remote
SAP Energy sector experience is desired, but not a must have
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SAP SuccessFactors Recruiting Lead - Manager
Sapsol Technologies Inc
Remote, Canada
- Remote
Candidates must have hands-on experience with SAP SuccessFactors Recruiting functionality, not general recruitment experience · To Qualify for the Role You Must Have
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Project Lead, Digital Development (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Take full accountability for project reporting and status updates, and, in collaboration with the Product Manager and Program Manager, serve as the primary point of contact for senior…
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TECH Retail Merchandising Manager
London Drugs Limited
Penticton 1, BC
- $21.36 to $23.98 CAD / hour
- Other
As a merchant leader, they must have a good understanding of the categories that make up the TECH business · Applicants must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts
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Project Manager (Airports)
Aecon
Mississauga, ON
Tristar Airport is looking to add one more Project Manager who will be responsible for leading construction and infrastructure projects from pre-construction through to completion, ensuring…
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Software Development Manager, Tax Engine
Amazon
Vancouver, BC
…world, while constantly evolving with the state of the art technology. We use language models at scale for Tax classification of the diverse products in Amazon catalogue. The Engineering…
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SAP Senior Project Manager - Northeast-Canada Market Unit
SAP IT Business Systeme
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
…across teams, vendors, and customers. A degree in business, technology, or a related field - or equivalent experience - supports your…
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Senior Media Planning Specialist
Klick
Toronto, ON
- Full-time
The Senior Media Planning Specialist develops and manages integrated media plans for pharmaceutical and healthcare clients across the US and Canada. The role partners with media buying,…
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Senior Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology company serving restaurants and local businesses, seeking a Senior Manager, Lifecycle Marketing to build, run and optimise the programmes that drive customer…
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Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
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Strategic Sourcing Associate
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
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Embedded Developer (Hardware/Firmware Engineer)
IQ PARTNERS
London, ON
- $70,000 to $110,000 CAD / year
- Full-time
There are both Senior (10+ years of experience) and Intermediate (5-10 years of experience) versions of this position available.
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Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
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Laboratory Tech I - High Tech
CSA Group
Toronto, ON
- $2,914 to $3,379.7 CAD / week
- Full-time
…products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental…
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Senior Manager, Treasury Analytics
CIBC
Toronto, ON
- Full-time
The Senior Manager of Treasury Analytics plays an important role in supporting the bank’s management of consumer behavioural risk. This position offers the opportunity to contribute to the…
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Intern, Software Developer, Stagiaire en Développement Logiciel
Autodesk
Montreal, QC
- Full-time
You will report to the Senior Manager, Software Development Manager based in Canada, and the role is a hybrid based in Montreal. This is an exciting opportunity to be part of and to help…
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Senior IT Project Manager *** Gestionnaire principal de projets TI
IPEX Group
Oakville, ON
- Full-time
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Senior IT Project Manager *** Gestionnaire principal de projets TI
Aliaxis
Oakville, ON
- Full-time

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

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More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating Sales, Customer Success, Product, and other teams to deliver measurable outcomes. Connect customer feedback and program results to product and go-to-market decisions, while building scalable processes and communicating program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through measurement, lead customer-facing programs with sound engagement judgment, and communicate effectively while working hands-on.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Customer Engagement
Customer Communications
Stakeholder Management
Risk Management
Outcome Measurement
Go-to-Market Operations
Product Operations
Executive Communication
Customer Feedback Analysis
Process Improvement
Playbook Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Program Planning
Milestones
Risk Management
Measurable Outcomes
Customer Engagement
Customer Feedback
Stakeholder Management
Executive Visibility
Program Health
Reusable Playbooks
Sales
Customer Success
Product
Technology

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Work requirements

Jobs in Canada