Jobs in Canada

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Manager, Unsecured Credit Risk
Scotiabank
Toronto, ON
- Full-time
The Manager, unsecured Credit Risk is to lead the development of any of originations or account management credit risk strategies and ongoing portfolio management for unsecured lending…
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VP
Electrical Lead
Vista Projects
Calgary, AB
- Full-time
…suitably completed to align with the demand of the Project/Program Manager. The forecast should be updated to current project plans and changes to work plans/resourcing needs are…
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Partner Marketing Programs Manager
Versapay
Canada
- Full-time
…to pipelines across the broader business. This may include program development, promotion, content, execution, and…
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LM
Naval Operations Senior Subject Matter Expert (SME)
Lockheed Martin
Canada
- Full-time
Support Lockheed Martin program lines with SME input to software development and Business Development (BD)/Capture processes
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LM
Associate Program Manager
Lockheed Martin
Dartmouth, NS
- Full-time
The Associate Program Manager’s role is a foundational PM position established to provide direct support to program leadership while supporting professional development and growth…
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Electrical Project Manager
Smith + Andersen
Vancouver, BC
- Full-time
The Vancouver office of Smith + Andersen is currently seeking an Electrical Project Manager. You’re all about prioritization. While everyone else is focused on their individual tasks,…
Added 1 day ago
NB
Chief Business Analyst IT Insurance sector
National Bank of Canada
Montreal, QC
- Full-time
Ensure the understanding of the product backlog by functional analysts in order to allow them to document the technical requirements for the development teams
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LM
Deputy Program Manager (DPM), Canadian Surface Combatant (CSC) Program
Lockheed Martin
Montreal, QC
- Full-time
Previous LM Program Management/Engineering/Business Development leadership experience
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LM
Product Engineering Associate Manager
Lockheed Martin
Ottawa, ON
- Full-time
Manages the research, design, development, and testing of COTS or custom computing hardware and/or otherelectrical components. Responsible for coordinating subordinate employee recruitment,…
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Mechanical Project Manager
Smith + Andersen
Calgary, AB
- Full-time
The Calgary office of Smith + Andersen is seeking a Mechanical Project Manager. You’re all about prioritization. While everyone else is focused on their individual tasks, you’ve got an eye…
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Mechanical Project Manager
Smith + Andersen
Toronto, ON
- Full-time
Join Smith + Andersen as a Project Manager at our Toronto office and take meaningful ownership of projects from design through construction. You will lead projects end-to-end, balancing…
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Electrical Project Manager
Smith + Andersen
Calgary, AB
- Full-time
The Calgary office of Smith and Andersen is currently seeking an Electrical Project Manager. This position has opportunities for growth in the short term.
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Territory Lead | Responsable de territoire - Quebec & Ottawa
Alveole Field Operations
Montreal, QC
This regional leadership role has taken on many iterations of what it is before we honed in on the job description and profile described below. We’ve gone back and forth on whether we…
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Project Lead, Digital Development (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Take full accountability for project reporting and status updates, and, in collaboration with the Product Manager and Program Manager, serve as the primary point of contact for senior…
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VC
Total Rewards Specialist, Human Resources - Temporary, Full-time
VON Canada
Halifax, NS
- $37.9 to $41.09 CAD / hour
- Full-time
- Temporary
…Total Rewards Specialist provides analytical support in the development, implementation and monitoring of all Total Rewards activities including analyzing and monitoring programs, upholding…
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Program Investigator
The Government of Nova Scotia
Halifax, NS
As the Program Investigator you will Report to the Manager, Investigations & Compliance at IPG. The Program Investigator is a critical role in the office to ensure the long-term success of…
Added 1 day ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Penticton 1, BC
- $21.36 to $23.98 CAD / hour
- Other
As a merchant leader, they must have a good understanding of the categories that make up the TECH business · Applicants must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts
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Department Manager, Centre of Store
Save-On-Foods
Tsawwassen, BC
- Full-time
This is a full-time position, 40 hours per week, and the successful applicant must have open availability
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Member Service Centre Team Lead
Prospera Credit Union
Surrey, BC
- Full-time
…Provide formal coaching support in the absence of the assistant manager team to ensure consistency of coaching…
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Software Development Manager, Tax Engine
Amazon
Vancouver, BC
Amazon’s eCommerce Services group is looking for a passionate, results-oriented inventive Software Development Manager. As the development manager, you'll lead a talented and nimble team of…
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Occupational Therapist - WSIB Specialty Clinics
William Osler Health System
Brampton, ON
- Full-time
Reporting to the Clinical Services Manager for the WSIB Specialized care program and working in collaboration with the multidisciplinary team, the successful candidate will support the…
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Registered Massage Therapist
Lifemark Health Group
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Build the next generation through mentorship and leadership (as assigned).
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Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
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Territory Lead | Responsable de territoire - Quebec & Ottawa
Alvéole
Montreal, QC
- Full-time
This regional leadership role has taken on many iterations of what it is before we honed in on the job description and profile described below. We’ve gone back and forth on whether we…
Added 1 day ago
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Project Manager
Futran Solutions
Vancouver, BC
- Full-time
Grow with Purpose: Be part of a company that invests in your leadership, development, and long-term success.

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

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More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating Sales, Customer Success, Product, and other teams to deliver measurable outcomes. Connect customer feedback and program results to product and go-to-market decisions, while building scalable processes and communicating program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through measurement, lead customer-facing programs with sound engagement judgment, and communicate effectively while working hands-on.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Customer Engagement
Customer Communications
Stakeholder Management
Risk Management
Outcome Measurement
Go-to-Market Operations
Product Operations
Executive Communication
Customer Feedback Analysis
Process Improvement
Playbook Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Program Planning
Milestones
Risk Management
Measurable Outcomes
Customer Engagement
Customer Feedback
Stakeholder Management
Executive Visibility
Program Health
Reusable Playbooks
Sales
Customer Success
Product
Technology

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Work requirements

Jobs in Canada