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Added 3 hours ago
Manager, Technical Services
B2GOLD
NU
B2Gold is a responsible international senior gold producer headquartered in Vancouver, Canada. Founded in 2007, today, B2Gold has operating gold mines in Canada, Mali, Namibia and the…
Added 3 hours ago
T
Site Superintendent
Troika
Penticton, BC
- Full-time
Must have a thorough understanding of construction documents and blueprints
Added 3 hours ago
DM
ACCOUNT MANAGER - RETAIL, FOODSERVICE & OMNICHANNEL MARKETING
DACS Marketing Group
Mississauga, ON
- Full-time
Permanent, full-time | Hybrid: minimum 3 days in office
Added 3 hours ago
T|
IT Infrastructure Project Manager
TALTEK | TALENT in TECHNOLOGY
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are seeking a highly skilled and motivated IT Infrastructure Project Manager in the Montreal area to lead and coordinate the planning, execution, and delivery of complex infrastructure…
Added 3 hours ago
C
Director, Client Services
Cosmo5
Montreal, QC
- Full-time
…qu’une bonne maîtrise pratique de la planification et de l’exécution des campagnes médias…
Added 4 hours ago
PG
Sr Manager, Treasury & Capital Markets
Peoples Group
Toronto, ON · Vancouver, BC
- Full-time
The Senior Manager, Treasury & Capital Markets is responsible for leading the Bank's Asset Liability Management (ALM) activities and supporting the effective management of balance sheet…
Added 4 hours ago
OT
Senior Product Marketing Manager
Open Text Corporation
Richmond Hill, ON · Waterloo, ON
- Other
We are seeking a Senior Product Marketing Manager to support the OpenText Digital Fax portfolio and its go-to-market motion. This role will own and activate the market story for modern,…
Added 4 hours ago
R
Senior Business Deposit Specialist
RBC
Burlington, ON
- Full-time
Do you enjoy building custom deposit solutions that help clients and communities grow? As a Senior Business Deposit Specialist, you will design, structure, present, and negotiate tailored…
Added 4 hours ago
TM
Site Superintendent
Troika Management Corp
Penticton 1, BC
- Full-time
Must have a thorough understanding of construction documents and blueprints
Added 4 hours ago
AG
Marketing Science Lead
Adelphi Group
Toronto, ON
- Full-time
· Strategic Measurement & Modeling: Lead the application of empirical practices, statistical modeling (including an understanding of advanced MMM, MTA, or other regression models), and…
Added 4 hours ago
Treasury Manager- Capital Markets
Circle K
Laval, QC
Work closely with the Director, Treasury and senior management regarding financing structures, negotiations and the execution of financing, derivative and banking-related transactions.
Added 4 hours ago
AE
Senior Manager, Global Communications - Temporary
Arc'teryx Equipment
North Vancouver, BC
- Temporary
As the Senior Manager, Global Communications, you are the global leader responsible for shaping and executing the strategy across our Climb, Snow, and Trail categories. With our product…
Added 4 hours ago
Senior Manager, HR Business Partner (HR portfolio)
Scotiabank
Toronto, ON
As a strategic partner to business leaders across HR, the Senior Manager, HRBP optimizes the people strategy and maximizes talent investment. With a deep understanding of business drivers…
Added 4 hours ago
Senior Manager, Global Compliance Quality Assurance
Scotiabank
Toronto, ON
Lead the planning, execution, and reporting of risk-based Quality Assurance reviews including scope, evaluation criteria, testing procedures, timelines, resources, and clear, evidence-based…
Added 4 hours ago
A
Senior Manager, Global Communications - Temporary
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Communications, you are the global leader responsible for shaping and executing the strategy across our Climb, Snow, and Trail categories. With our product…
Added 4 hours ago
B
Senior Manager, Program Delivery & Change Mgmt
BMO
Toronto, ON · BMOPLACE
- Full-time
The Senior Manager, Program Delivery & Change Management is a key contributor supporting the Data, AI Transformation and Analytics (“D.A.T.A.”). The D.A.T.A. is a leading Data & Analytics…
Added 4 hours ago
TS
Senior Key Account Manager
The Staffing Alternative
Toronto, ON · Etobicoke, ON
- Full-time
The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and…
Added 5 hours ago
SI
SAP Senior Project Manager - Northeast-Canada Market Unit
SAP IT Business Systeme
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
A track record of engaging senior executive stakeholders and maintaining accountability across multi-workstream programs.
Added 5 hours ago
H
Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 5 hours ago
MM
Strategic Sourcing Associate
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
Added 5 hours ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
Added 5 hours ago
C
Senior Manager, Treasury Analytics
CIBC
Toronto, ON
- Full-time
The Senior Manager of Treasury Analytics plays an important role in supporting the bank’s management of consumer behavioural risk. This position offers the opportunity to contribute to the…
Added 5 hours ago
IG
Senior IT Project Manager *** Gestionnaire principal de projets TI
IPEX Group
Oakville, ON
- Full-time
…projets, en traduisant les objectifs d’affaires en plans d’exécution concrets et en veillant à l’atteinte des objectifs liés à la portée, à l’échéancier, au budget, à la gouvernance et à la…
Added 5 hours ago
A
Senior IT Project Manager *** Gestionnaire principal de projets TI
Aliaxis
Oakville, ON
- Full-time
…projets, en traduisant les objectifs d’affaires en plans d’exécution concrets et en veillant à l’atteinte des objectifs liés à la portée, à l’échéancier, au budget, à la gouvernance et à la…
Added 5 hours ago
K
Product Marketing Co-op
Kabam
Vancouver, BC
- Internship
Reporting to the Senior Manager, Product Marketing, the Product Marketing Co-op will spend approximately 80% of their time supporting Lifecycle Marketing (LCM), which owns the email and…

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating Sales, Customer Success, Product, and other teams to deliver measurable outcomes. Connect customer feedback and program results to product and go-to-market decisions, while building scalable processes and communicating program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through measurement, lead customer-facing programs with sound engagement judgment, and communicate effectively while working hands-on.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Customer Engagement
Customer Communications
Stakeholder Management
Risk Management
Outcome Measurement
Go-to-Market Operations
Product Operations
Executive Communication
Customer Feedback Analysis
Process Improvement
Playbook Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Program Planning
Milestones
Risk Management
Measurable Outcomes
Customer Engagement
Customer Feedback
Stakeholder Management
Executive Visibility
Program Health
Reusable Playbooks
Sales
Customer Success
Product
Technology

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Work requirements

Jobs in Canada