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Senior Manager, Global Communications - Temporary
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Communications, you are the global leader responsible for shaping and executing the strategy across our Climb, Snow, and Trail categories. With our product…
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Manager, Unsecured Credit Risk
Scotiabank
Toronto, ON
- Full-time
The Manager, unsecured Credit Risk is to lead the development of any of originations or account management credit risk strategies and ongoing portfolio management for unsecured lending…
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LM
Naval Operations Senior Subject Matter Expert (SME)
Lockheed Martin
Canada
- Full-time
…responsible for leading and overseeing the analysis, design, development, scheduling, integration, and delivery of training products and services across our current and future domestic and…
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Electrical Project Manager
Smith + Andersen
Vancouver, BC
- Full-time
…sustainability, mentorship and quality work that spans six decades in business. In addition, we are proud to have been certified as a Great Place to Work™ and selected as one of Canada’s…
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LM
Capture Manager NORAD Modernization
Lockheed Martin
Montreal, QC
- Full-time
NORAD Modernization is a major portfolio of projects being launched by the Canadian Government, the Capture Manager NORAD Mod. will be focused on the further development of the overall…
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NB
Chief Business Analyst IT Insurance sector
National Bank of Canada
Montreal, QC
- Full-time
Within the IT Insurance sector, you are part of a large team of more than 30 colleagues and report to the Senior Asset Manager. We aim to offer you maximum flexibility to promote your…
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LM
Deputy Program Manager (DPM), Canadian Surface Combatant (CSC) Program
Lockheed Martin
Montreal, QC
- Full-time
The Canadian Surface Combatant (CSC) Deputy Program Manager (DPM) will report directly to the CSC Senior Program Manager (Sr PM) and have responsibility over Direct Commercial Sale (DCS)…
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LM
Hardware Engineer Senior
Lockheed Martin
Ottawa, ON
- Full-time
Conducts or participates in the research, design, development, and testing of Commercial Off-The-Shelf (COTS) or custom computing hardware and/or other electrical components. Develops…
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Senior Key Account Manager
The Staffing Alternative
Toronto, ON · Etobicoke, ON
- Full-time
The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and…
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Strategic Sourcing Specialist
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Senior Manager, Strategic Sourcing, this position is responsible for providing support to lead and implement strategic sourcing processes which achieve the best possible…
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Mechanical Project Manager
Smith + Andersen
Toronto, ON
- Full-time
…sustainability, mentorship and quality work that spans six decades in business. In addition, we are proud to have been certified as a Great Place to Work™ and selected as one of Canada’s…
Added 1 hour ago
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Accounts Payable Supervisor
PwC Canada
Toronto, ON
- Full-time
Handle any Accounts Payable related issues that are escalated to the Senior Finance Manager, Functional Leader or the Executive Team
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Electrical Project Manager
Smith + Andersen
Calgary, AB
- Full-time
…commitment to mentorship and quality work that spans six decades in business. In addition, we are proud to have been certified as a Great Place to Work for the highly collaborative culture…
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Senior Manager SAP Solution Architect (EAM / Plant Maintenance)
Sapsol Technologies Inc
Remote, Canada
- Remote
SAP Energy sector experience is desired, but not a must have
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Project Lead, Digital Development (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Take full accountability for project reporting and status updates, and, in collaboration with the Product Manager and Program Manager, serve as the primary point of contact for senior…
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VC
Total Rewards Specialist, Human Resources - Temporary, Full-time
VON Canada
Halifax, NS
- $37.9 to $41.09 CAD / hour
- Full-time
- Temporary
…Total Rewards Specialist provides analytical support in the development, implementation and monitoring of all Total Rewards activities including analyzing and monitoring programs, upholding…
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Program Investigator
The Government of Nova Scotia
Halifax, NS
As the Program Investigator you will Report to the Manager, Investigations & Compliance at IPG. The Program Investigator is a critical role in the office to ensure the long-term success of…
Added 1 hour ago
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TECH Retail Merchandising Manager
London Drugs Limited
Penticton 1, BC
- $21.36 to $23.98 CAD / hour
- Other
As a merchant leader, they must have a good understanding of the categories that make up the TECH business · Applicants must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts
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Software Development Manager, Tax Engine
Amazon
Vancouver, BC
…of the diverse products in Amazon catalogue. The Engineering manager works closely with Tax specialists, Product team , Applied scientists - tackling a growing portfolio of core-science…
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Occupational Therapist - WSIB Specialty Clinics
William Osler Health System
Brampton, ON
- Full-time
…population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team,…
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Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 2 hours ago
MM
Strategic Sourcing Associate
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
Added 2 hours ago
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Manager, Governance/Corporate Secretary
Community Living BC
Vancouver, BC
- Full-time
Location: Vancouver Head Office (Hybrid - 1 day per week in office or as required)
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Manager, Family Philanthropy
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS
The Manager, Family Philanthropy provides strategic and operational leadership across the Sobey family’s philanthropic foundations, awards programs, stakeholder partnerships and related…
Added 2 hours ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

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More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating Sales, Customer Success, Product, and other teams to deliver measurable outcomes. Connect customer feedback and program results to product and go-to-market decisions, while building scalable processes and communicating program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through measurement, lead customer-facing programs with sound engagement judgment, and communicate effectively while working hands-on.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Customer Engagement
Customer Communications
Stakeholder Management
Risk Management
Outcome Measurement
Go-to-Market Operations
Product Operations
Executive Communication
Customer Feedback Analysis
Process Improvement
Playbook Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Program Planning
Milestones
Risk Management
Measurable Outcomes
Customer Engagement
Customer Feedback
Stakeholder Management
Executive Visibility
Program Health
Reusable Playbooks
Sales
Customer Success
Product
Technology

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Work requirements

Jobs in Canada