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Added 12 mins ago
A
Client Development Manager
Alumicor
Montreal, QC
- Full-time
The Client Development Manager (CDM) is responsible for regional sales activities, driving sales revenue, managing customer and vendor relations, and related sales performance in their…
Added 12 mins ago
AR
Events & Field Marketing Manager
Angus Reid
Vancouver, BC
- Full-time
Reporting to CMO, we're looking for a organized, proactive, detail-oriented Events & Field Marketing Manager to join Rival Technologies. In this role, you'll help deliver high-quality trade…
Added 12 mins ago
SM
Strategic Partnerships & Business Development Manager
STRIDE Management Corp
Calgary, AB
- Full-time
For more than 30 years, Stride has brought together the strategy, marketing, technology, customer service, finance, operations, regulatory expertise, and project management required to…
Added 12 mins ago
SM
Senior Product Manager
STRIDE Management Corp
Calgary, AB
- Full-time
We are looking for a Senior Product Manager / Product Owner to lead the strategy, development, delivery, and ongoing evolution of innovative B2B and B2C lottery technology products in a…
Added 42 mins ago
WH
General Manager
Waterstone Human Capital
Nanaimo, BC
- Full-time
Reporting to the Director of Operations & Sales, the General Manager is responsible for the overall operation of the residence, including resident care, programs, services, environmental…
Added 42 mins ago
GL
Senior Channel Reporting Analyst (Compensation & Incentives)
goeasy Ltd.
Mississauga, ON
- Full-time
goeasy Ltd. is seeking a Senior Channel Reporting Analyst (Compensation & Incentives) to support our Channel Planning team. Your responsibilities will be to engage Channel leadership in the…
Added 57 mins ago
CC
Retail Store Manager
Canna Cabana
Toronto, ON · Queen Street E, Toronto, ON
- $50,000 CAD / year
- Full-time
AGCO CannSell license required along with clean police record check
Added 1 hour ago
K
Senior Manager, Data Platform(s) Architect, Data & AI
KPMG
Montreal, QC
- Full-time
Drive pre‑sales, partner collaboration, proposal writing, responding to RFPs, solution demos, PoCs, and technical storytelling.
Added 1 hour ago
Events & Field Marketing Manager
Angus Reid
Vancouver, BC
Reporting to CMO, we’re looking for a organized, proactive, detail-oriented Events & Field Marketing Manager to join Rival Technologies. In this role, you’ll help deliver high-quality trade…
Added 1 hour ago
H
Vice President Finance
Hero
Calgary, AB
- Full-time
The VP Finance will actively partner with the Commercial Finance Manager on pricing, customer profitability, trade investment, forecasting, and business case development, providing both…
Added 2 hours ago
Junior Accountant, Project Bookkeeping (9-Month Fixed-Term Contract)
Tridel Group of Companies
Toronto, ON
Periodically perform other functions and special projects as assigned by the Bookkeeping Senior Manager and Senior Project Accountants.
Added 2 hours ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Reporting to the Director, Corporate Lending & Trade Finance Operations Change, the Operations Analyst III is a senior individual contributor within CLO Business Support (BST), providing…
Added 2 hours ago
SM
Business Development Manager
Solutions Metrix
Montreal, QC
- Full-time
The role sits in Revenue Operations and connects market development to active sales. The goal is more than booking meetings. You help Solutions Metrix Identify → Understand → Surround →…
Added 2 hours ago
NE
Manager, Partnerships & Corporate Accounts (GTA)
Noble Education Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a results-driven Manager, Partnerships & Corporate Accounts to drive B2B business development, establish institutional partnerships, and grow corporate training revenue…
Added 2 hours ago
AE
Client Development Manager
Apogee Enterprises, Inc.
Montreal, QC · Alumicor - Montreal
- Full-time
The Client Development Manager (CDM) is responsible for regional sales activities, driving sales revenue, managing customer and vendor relations, and related sales performance in their…
Added 2 hours ago
AC
Vice President of Marketing And Business Development
Agentis Capital
Vancouver, BC
- Full-time
Flexibility in how you work: join full-time, or on a fractional basis of approximately three days per week, with competitive compensation either way
Added 3 hours ago
A
Accounting Manager
Altis
Mississauga, ON
- $105,000 to $120,000 CAD / year
- Full-time
Location: Mississauga, ON (On-site, 5 days per week) · Work closely with senior finance leadership and gain exposure to cross-border accounting operations
Added 3 hours ago
Senior Manager, HR Business Partner (HR portfolio)
Scotiabank
Toronto, ON
As a strategic partner to business leaders across HR, the Senior Manager, HRBP optimizes the people strategy and maximizes talent investment. With a deep understanding of business drivers…
Added 3 hours ago
LM
Capture Manager NORAD Modernization
Lockheed Martin
Montreal, QC
- Full-time
NORAD Modernization is a major portfolio of projects being launched by the Canadian Government, the Capture Manager NORAD Mod. will be focused on the further development of the overall…
Added 3 hours ago
TS
Senior Key Account Manager
The Staffing Alternative
Toronto, ON · Etobicoke, ON
- Full-time
The Senior Key Account Manager combines strategic thinking with disciplined execution and a detailed understanding of account performance. Working closely with Sales leadership and…
Added 3 hours ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Penticton 1, BC
- $21.36 to $23.98 CAD / hour
- Other
As a merchant leader, they must have a good understanding of the categories that make up the TECH business · Applicants must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts
Added 4 hours ago
H
Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 4 hours ago
MI
Community Engagement Manager
MedSleep Inc.
Victoria, BC
- $26 to $35 CAD / hour
- Temporary
…across Canada, we’re looking for a driven Community Engagement Manager to help grow our presence in the Greater Victoria area and…
Added 4 hours ago
EH
ECH - Manager, Marketing (12-Month Contract)
Empire Homes
Vaughan, ON
- Contract
Ability to collaborate effectively with sales teams, consultants, agencies, and construction/operations teams.
Added 4 hours ago
NF
Manager, Partnerships & Corporate Accounts (GTA)
Noble First Aid
Brampton, ON
- Full-time
The Manager, Partnerships & Corporate Accounts is responsible for identifying, pursuing, and converting training opportunities across businesses, institutions, and organizations throughout…

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 12, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating Sales, Customer Success, Product, and other teams to deliver measurable outcomes. Connect customer feedback and program results to product and go-to-market decisions, while building scalable processes and communicating program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through measurement, lead customer-facing programs with sound engagement judgment, and communicate effectively while working hands-on.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Customer Engagement
Customer Communications
Stakeholder Management
Risk Management
Outcome Measurement
Go-to-Market Operations
Product Operations
Executive Communication
Customer Feedback Analysis
Process Improvement
Playbook Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Program Planning
Milestones
Risk Management
Measurable Outcomes
Customer Engagement
Customer Feedback
Stakeholder Management
Executive Visibility
Program Health
Reusable Playbooks
Sales
Customer Success
Product
Technology

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Work requirements

Jobs in Canada