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Added 3 hours ago
CC
Addiction and Mental Health Therapist
Cornwall Community Hospital
Cornwall, ON
- Full-time
Day and evening shifts and every second weekend - Schedule subject to change
Added 3 hours ago
CC
Diagnostic Medical Sonographer
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 3 hours ago
CC
Diagnostic Medical Sonographer
Cornwall Community Hospital
Cornwall, ON
- Full-time
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RH
Electrician
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Vernon, BC
- Full-time
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CC
Registered Nurse
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Cineplex Entertainment LP
Calgary, AB
- Part-time
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LI
Grocery Clerk Part Time Day
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Edmonton, AB
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Meat Cutter Part Time Day
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Edmonton, AB
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AC
Coordonnateur De Saisie De Données/data Entry Coordinator
Aston Carter
Saint-Eustache, QC
- $25 to $30 CAD / hour
- Contract
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Grocery Clerk Part Time Day
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Edmonton, AB
- Part-time
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SM
Pharmacy Intern, Hourly Part Time Flexible Shifts Greenlight Requisition
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ON
- Part-time
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SH
Pharmacy Intern, Hourly Part Time Flexible Shifts Greenlight Requisition
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Ottawa, ON
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Front Store Supervisor, Hourly Full Time Flexible Shifts Greenlight Requisition
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Sales Associate-Print&Services
Staples Canada
Brampton, ON
- Full-time
Added 3 hours ago
HD
Receiving Associate Part Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Part-time
- On-site
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
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Stage Experience Lead - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
Added 3 hours ago
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Services Lead, Stores - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
Added 4 hours ago
H
Senior People Partner
Haystack
Canada
- Full-time
Added 4 hours ago
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VP of Marketing
Haystack
Canada
- Full-time
Added 4 hours ago
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Senior Marketing Manager
Haystack
Canada
- Full-time
Added 4 hours ago
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Marketing Manager
Haystack
Canada
- Full-time
Added 4 hours ago
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Sales Operations Manager
Haystack
Canada
- Full-time
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Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
Added 4 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Added 4 hours ago
RS
Phased Array Technician - Pipeline Integrity
Rockwood Service Corporation
Edmonton, AB
- Full-time

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 14, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating teams across Sales, Customer Success, Product, and other functions. Connect customer feedback and program results to business action, build reusable program infrastructure, and communicate program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through execution and measurement, have experience with customer-facing programs, and demonstrate strong communication and hands-on leadership.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Risk Management
Customer Engagement
Stakeholder Management
Executive Communication
Product Operations
Go-to-Market Operations
Customer Feedback Analysis
Process Improvement
Measurement and Outcomes
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Sales
Customer Success
Product
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Customer Feedback
Program Infrastructure
Playbooks
Executive Reporting
Risk Management
Stakeholder Management
Program Measurement
Customer Engagement
Operating Plans

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Work requirements

Jobs in Canada