Jobs in Canada

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Added 11 hours ago
L
Senior Product Manager - Omni Channel Fulfillment
lululemon
Vancouver, BC
- Full-time
Work is performed onsite, minimum 4 days per week.
Added 11 hours ago
Customer Success Manager - Fashion/General Retail, Hospitality
United Services Group
Toronto, ON · Oshawa, ON · Kingston, ON · Pickering, ON
Overall Store Operations Mgmt. (Including quality audits, store budgets, profitability & KPI’s).
Added 11 hours ago
GC
Senior Product Manager, Ad Monetization
Game Companies
Toronto, ON
- Full-time
Support our live operations business lines on an ongoing basis, providing technical insight and expertise into how to fix problems and triage issues
Added 12 hours ago
SC
store manager, Varennes to Saint-Hyacinthe Area, QC
Starbucks Coffee Company
Varennes, QC · Saint-Hyacinthe, QC · Beloeil, QC
- $59,400 to $78,450 CAD / year
…independently, while taking advantage of our world-class brand and business…
Added 12 hours ago
RB
Senior Manager, AI Engineering (.NET)
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
The Senior Manager, AI Engineering will lead a team delivering engineering solutions for –Fraud, AML, Finance, and Risk capabilities across global groups. The role combines hands-on…
Added 13 hours ago
CA
Development Manager
Canucks Autism Network
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
- Hybrid
The Development Manager is a high-performing relationship builder responsible for identifying, cultivating, soliciting, closing, and stewarding major and mid-level donors. The Development…
Added 13 hours ago
M
Senior Advisor, GO Corridor Development
MX
ON
- Full-time
Work closely with the Senior Manager to lead major assignments end to end, act as a delegate on defined matters when needed, and coordinate with specialists in ridership forecasting,…
Added 14 hours ago
S
Services Lead, Stores - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel…
Added 14 hours ago
H
Marketing Manager
Haystack
Canada
- Full-time
This employer is a technology and logistics company seeking a Marketing Manager for its consumer business. Sitting at the intersection of growth, brand and operations, you will own the…
Added 14 hours ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
This employer is a technology company seeking a Business Operations Manager focused on its services organisation, which covers implementation, installation and customer education. You will…
Added 14 hours ago
H
Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 14 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 14 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 14 hours ago
S
Services Lead, Stores - Full Time
sephora.com
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel…
Added 15 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 15 hours ago
GC
Senior Community Manager
Game Companies
Vancouver, BC
- Full-time
Reporting to the Lead Community Manager, the Senior Community Manager will be one of the voices and faces of our flagship game Marvel Contest of Champions. They will be responsible for…
Added 15 hours ago
CH
Administrator, Information Systems
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
Manage communication between stakeholders, vendors, business users, and other technical experts
Added 15 hours ago
W
(CAN) Customer Service Manager
Walmart
Edson, AB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 16 hours ago
BM
Supervisor, Food & Beverage - WINTER- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The purpose of this role is to provide lead daily operations to assist employees in working efficiently to uphold service standards, while creating exceptional guest experiences.
Added 16 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 16 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 16 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Duncan, BC
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 16 hours ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Oshawa, ON
- Part-time
Ace Retail Operations: You’ll ensure daily store tasks (pricing, shipment processing, fulfillment and inventory) are dialed in, keeping the store running like a tightly laced sneaker.…
Added 17 hours ago
W
(CAN) Customer Service Manager
Walmart
Whitehorse, YT
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 17 hours ago
Team lead, raw materials
Mircom
Vaughan, ON
…(RM) team to ensure efficient, safe, and accurate end-to-end operations, including receiving, put-away, stocking, picking, packing, and returns. The successful candidate will oversee daily…

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 14, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating teams across Sales, Customer Success, Product, and other functions. Connect customer feedback and program results to business action, build reusable program infrastructure, and communicate program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through execution and measurement, have experience with customer-facing programs, and demonstrate strong communication and hands-on leadership.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Risk Management
Customer Engagement
Stakeholder Management
Executive Communication
Product Operations
Go-to-Market Operations
Customer Feedback Analysis
Process Improvement
Measurement and Outcomes
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Sales
Customer Success
Product
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Customer Feedback
Program Infrastructure
Playbooks
Executive Reporting
Risk Management
Stakeholder Management
Program Measurement
Customer Engagement
Operating Plans

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Work requirements

Jobs in Canada