Jobs in Canada

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Added 15 hours ago
Customer Success Manager - Fashion/General Retail, Hospitality
United Services Group
Toronto, ON · Oshawa, ON · Kingston, ON · Pickering, ON
Communication between United, Customer & Partner via Customer platforms (Service Channel etc.).
Added 15 hours ago
DR
Branch Manager
DMC Recruitment Group
Surrey, BC
- Full-time
Build a performance-driven culture focused on teamwork, customer service, continuous improvement and results.
Added 15 hours ago
W
(CAN) Pharmacy Assistant
Walmart
Victoria, BC
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 16 hours ago
TH
Sales Associate Part-Time - 7255 Cranbrook
The Home Depot
Cranbrook, BC
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 16 hours ago
SC
store manager, Varennes to Saint-Hyacinthe Area, QC
Starbucks Coffee Company
Varennes, QC · Saint-Hyacinthe, QC · Beloeil, QC
- $59,400 to $78,450 CAD / year
Two years of experience in managing a retail or customer service team
Added 16 hours ago
AI
Recruiter
American Iron and Metal
Laval, QC
- Full-time
- On-site
At Kenny, we do things differently by offering our customers the opportunity to create their own self-service experience. Customers choose and remove the parts they need themselves for a…
Added 16 hours ago
H
Client Success Manager
Haystack
Canada
- $90,000 to $120,000 CAD / year
- Full-time
This employer is a marketing technology company seeking a Senior Client Success Manager for its programmatic advertising business. You will make sure a book of clients meets its campaign…
Added 16 hours ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 16 hours ago
N
Customer Success Account Manager
NoxPharm
Burnaby, BC
- Full-time
…biotechnology industry? STEMCELL Technologies is seeking a Customer Success Account Manager to join our STEMSOFT team! As the Customer Success Account Manager, you will manage relationships…
Added 16 hours ago
W
(CAN) Front End Checkout Team Associate
Walmart
Powell River, BC
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 17 hours ago
TH
Merchandising Execution Associate Part Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 17 hours ago
TH
Tool Rental Sales Part Time - MISSISSAUGA BRITANNIA
The Home Depot
Mississauga, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 17 hours ago
M
Senior Advisor, GO Corridor Development
MX
ON
- Full-time
Undertake and integrate ridership, revenue, cost, and benefit-cost analysis, and assess trade-offs across customer demand, rail operations, service planning, infrastructure, land use,…
Added 17 hours ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 17 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 17 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 17 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 17 hours ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 18 hours ago
HD
Receiving Associate Part Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Part-time
- On-site
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
Added 18 hours ago
S
Stage Experience Lead - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 18 hours ago
S
Services Lead, Stores - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
…execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you…
Added 18 hours ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
This employer is a technology company seeking a Business Operations Manager focused on its services organisation, which covers implementation, installation and customer education. You will…
Added 18 hours ago
H
Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 18 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 18 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 14, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating teams across Sales, Customer Success, Product, and other functions. Connect customer feedback and program results to business action, build reusable program infrastructure, and communicate program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through execution and measurement, have experience with customer-facing programs, and demonstrate strong communication and hands-on leadership.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Risk Management
Customer Engagement
Stakeholder Management
Executive Communication
Product Operations
Go-to-Market Operations
Customer Feedback Analysis
Process Improvement
Measurement and Outcomes
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Sales
Customer Success
Product
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Customer Feedback
Program Infrastructure
Playbooks
Executive Reporting
Risk Management
Stakeholder Management
Program Measurement
Customer Engagement
Operating Plans

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Work requirements

Jobs in Canada