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Added 11 hours ago
M
Senior Advisor, GO Corridor Development
MX
ON
- Full-time
Undertake and integrate ridership, revenue, cost, and benefit-cost analysis, and assess trade-offs across customer demand, rail operations, service planning, infrastructure, land use,…
Added 11 hours ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 11 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 11 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 11 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 11 hours ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 12 hours ago
HD
Receiving Associate Part Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Part-time
- On-site
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
Added 12 hours ago
S
Stage Experience Lead - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 12 hours ago
S
Services Lead, Stores - Full Time
Sephora
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
…execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you…
Added 12 hours ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
This employer is a technology company seeking a Business Operations Manager focused on its services organisation, which covers implementation, installation and customer education. You will…
Added 12 hours ago
H
Program Manager
Haystack
Canada
- $128,400 to $173,700 CAD / year
- Full-time
This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers…
Added 12 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 12 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 12 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 12 hours ago
MUIR - Loading Bay Attendant
Muir Hotel
Halifax, NS
…departments, our team shares a common goal – providing an exceptional customer experience in a clean, comfortable environment. If you are passionate about a career in hospitality and want…
Added 12 hours ago
S
Services Lead, Stores - Full Time
sephora.com
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
…execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you…
Added 13 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Saskatoon, SK
- $20 to $23.55 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 13 hours ago
HD
Pro Account Sales Associate Full Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Full-time
- On-site
PASAs must have thorough knowledge of all departments and how to use the products in each department
Added 13 hours ago
HD
Sales Associate Part Time - 7172 Sherwood Park
HOME DEPOT CANADA, INC.
Sherwood Park, AB
- Part-time
- On-site
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 13 hours ago
GC
Senior Community Manager
Game Companies
Vancouver, BC
- Full-time
Collaborate with Customer Support teams to ensure a seamless player experience and assist in resolving player issues.
Added 13 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Must have access to a reliable vehicle and the ability to travel within the community as required · Must be available to work 12 hours day shifts from Monday to Sunday
Added 13 hours ago
AS
Credit Analyst
AgileGrid Solutions
Canada
- Full-time
…construction professionals by providing building materials and customer-focused service. Team members are expected to represent the company positively, work collaboratively across…
Added 13 hours ago
CH
Administrator, Information Systems
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
…act as a technical SME within the team; and provide Tier 2 support and mentorship to other IT staff. The successful candidate will be a confident communicator, be comfortable…
Added 13 hours ago
W
(CAN) Customer Service Manager
Walmart
Edson, AB
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 14 hours ago
BM
Supervisor, Food & Beverage - WINTER- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
The purpose of this role is to provide lead daily operations to assist employees in working efficiently to uphold service standards, while creating exceptional guest experiences.

Haystack

Program Manager

Canada

$128,400 to $173,700 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $128,400 to $173,700 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 14, 2026

Original job description

This employer is a technology company seeking a Senior Program Manager, Customer Programs to lead complex, cross-functional programmes that deepen how it engages, learns from and delivers value to its customers. The role sits at the intersection of customers, go-to-market and product, as a senior individual contributor with significant autonomy and executive visibility.

The Role

Lead complex customer programmes end to end, turning ambiguous business priorities into clear objectives, operating plans, milestones, owners, risks and measurable outcomes.

Create a coordinated customer experience by partnering with Sales, Customer Success, Product and other teams on expectations, engagement and follow-through.

Lead large cross-functional teams through competing priorities and dependencies, driving decisions and accountability without formal authority.

Connect customer signal to action so that feedback and programme results reach the right product and go-to-market owners.

Build practical, scalable programme infrastructure and reusable playbooks, and give executives a clear synthesis of programme health, risks and recommendations.

What You'll Need

8+ years in programme management, customer programmes, strategy and operations, go-to-market operations or product operations, with ownership of complex cross-functional programmes.

A demonstrated ability to take a highly ambiguous initiative from problem definition through execution, measurement and outcome with limited direction.

Experience leading programmes involving customers or customer-facing teams, with strong judgement on customer selection, engagement and communications.

Strong written and verbal communication, and the ability to work hands-on as a senior individual contributor.

What's On Offer

Annual salary of $128,400 – $173,700 CAD.

A senior individual contributor role with significant autonomy and executive visibility.

The chance to build repeatable ways of running customer programmes across products and segments.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead complex customer programs from planning through execution, coordinating teams across Sales, Customer Success, Product, and other functions. Connect customer feedback and program results to business action, build reusable program infrastructure, and communicate program health, risks, and recommendations to executives.

Requirements

Requires 8 or more years of experience in program management, customer programs, strategy and operations, go-to-market operations, or product operations, including ownership of complex cross-functional programs. Candidates should be able to independently take ambiguous initiatives from definition through execution and measurement, have experience with customer-facing programs, and demonstrate strong communication and hands-on leadership.

Skills

Program Management
Customer Programs
Cross-Functional Leadership
Strategic Planning
Program Execution
Risk Management
Customer Engagement
Stakeholder Management
Executive Communication
Product Operations
Go-to-Market Operations
Customer Feedback Analysis
Process Improvement
Measurement and Outcomes
Written Communication
Verbal Communication

Visa sponsorship

Not detected in the job text

Keywords

Customer Programs
Program Management
Cross-Functional Programs
Customer Experience
Sales
Customer Success
Product
Go-to-Market
Product Operations
Go-to-Market Operations
Strategy and Operations
Customer Feedback
Program Infrastructure
Playbooks
Executive Reporting
Risk Management
Stakeholder Management
Program Measurement
Customer Engagement
Operating Plans

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Work requirements

Jobs in Canada