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Added 18 mins ago
H
Sales Operations Manager
Haystack
Canada
- Full-time
Pinpoint the drivers of services performance and lead initiatives to improve the new customer experience and team efficiency.
Added 18 mins ago
SM
RQ11821 – Change Management Consultant – Senior
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Added 18 mins ago
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RQ11882 – Systems Analyst – Intermediate
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Added 18 mins ago
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RQ11881 – Systems Testing/QA Specialist – Senior
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Haystack

Sales Operations Manager

Canada

Compensation of $111,000 – $139,000 CAD. · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Compensation of $111,000 – $139,000 CAD.
Job type: Full-time
Posting language: English
Posted: Nov 14, 2026

Original job description

This employer is a technology company seeking a Business Operations Manager focused on its services organisation, which covers implementation, installation and customer education. You will act as the central nervous system for these teams, optimising workflows and operational processes so the new customer experience is smooth and efficient.

The Role

Pinpoint the drivers of services performance and lead initiatives to improve the new customer experience and team efficiency.

Partner with cross-functional teams to scope and execute strategic projects that reduce workflow friction.

Manage weekly and monthly business processes, escalating deviations from goals and expectations.

Be the connective tissue between the services organisation and the rest of the business, including Sales, Support and Product.

Handle ad-hoc reporting through Salesforce and other platforms, and act as a trusted advisor to sales leadership.

What You'll Need

3+ years of field sales or revenue operations experience at a high-growth SaaS company in the mid-market or enterprise segments.

Exceptional spreadsheet and data management skills, and experience building Salesforce reports and dashboards.

Experience partnering with sales leadership on forecasting, territory alignment, rules of engagement and business reviews.

A self-starter who can prioritise multiple concurrent projects, with experience using AI-driven tools to improve sales operations.

What's On Offer

Compensation of $111,000 – $139,000 CAD.

Total compensation may include restricted stock units for certain roles.

Health, pharmacy, optical and dental benefits, paid time off, sick time, disability coverage and life insurance.

Apply via Haystack today!

Apply on LinkedIn About employer

More about this job

Responsibilities

Improve services performance, customer onboarding, and team efficiency by identifying performance drivers and optimizing workflows. Coordinate strategic projects and recurring business processes, report on performance, and connect the services organization with Sales, Support, and Product while advising sales leadership.

Requirements

Requires at least three years of field sales or revenue operations experience at a high-growth SaaS company serving mid-market or enterprise customers. Candidates should have strong spreadsheet, data management, and Salesforce reporting skills, experience supporting sales leadership with forecasting and business reviews, and the ability to manage concurrent projects and use AI-driven tools.

Skills

Sales Operations
Revenue Operations
Business Operations
Workflow Optimization
Operational Process Improvement
Strategic Project Management
Cross-Functional Collaboration
Business Process Management
Salesforce Reporting
Dashboard Development
Spreadsheet Skills
Data Management
Sales Forecasting
Territory Alignment
Rules of Engagement
AI-Driven Sales Operations

Benefits

Restricted Stock Units
Health Benefits
Pharmacy Benefits
Optical Benefits
Dental Benefits
Paid Time Off
Sick Time
Disability Coverage
Life Insurance

Visa sponsorship

Not detected in the job text

Keywords

Technology
SaaS
Services Organization
Implementation
Installation
Customer Education
Customer Experience
Sales Operations
Revenue Operations
Business Operations
Workflow Optimization
Operational Processes
Strategic Projects
Salesforce
Reporting
Dashboards
Spreadsheets
Data Management
Forecasting
Territory Alignment
Rules Of Engagement
Business Reviews
AI-Driven Tools
Mid-Market
Enterprise

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Jobs in Canada