Building Manager

WHO YOU ARE?

Building Managers are the first point of contact for leading the organization. This role is primarily responsible for the general management and oversight of the property to ensure that a superior level of co-operation, service and support is provided to Residents. Building Managers have a strong ownership mindset and customer service to ensure that Hazelview Properties is the preferred landlord of choice.

WHAT YOU NEED TO BE SUCCESSFUL?

• Completion of High School or general education degree (GED)
• 2+ years of related experience in a customer service or related role
• Computer skills (Microsoft Office Suite, Yardi would be an asset, Email, Internet)
• Excellent communication is required. Ability to speak other languages is considered an asset
• A professional demeanor
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment
• Ability to remain calm and focused in high pressure situations
• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
• Flexibility in schedule – some on-call requirements for emergencies

QUALIFICATIONS:

• A commitment to "Best in Class" Customer Service
• A professional demeanor with strong communication skills
• A demonstrated high degree of integrity, discretion and confidentiality
• Ability to accurately listen, understand and respond to issues appropriately
• Ability to work and act independently using good judgment
• Ability to remain calm and focused in high pressure situations
• Self-motivated individual with a “can-do” and “no task is too big or too small” attitude
• Superior organizational and time management skills with ability to multi-task/prioritize and work under tight timelines
• Excellent problem-solving capabilities
• Flexibility in schedule – some on-call requirements for emergencies
• Ability to speak other languages is considered an asset.
• Actively championing diversity, equity and inclusion to create an environment of belonging

WHAT WILL YOU DO?

• Ensuring that a superior level of co-operation, service and support is provided to residents
• Promptly responding to resident issues and service requests
• Responsible for enforcing the terms of lease agreements, such as rent collection, rules and regulations, and following procedures of serving notices to residents
• Responsible for the day-to-day operations of the building
• Ensuring the apartment complex is maintained and cleaned in accordance with company standards
• Responsible for “move-in, move-out” procedures
• Assisting in training on-site Team Members on operational procedures
• Representing company at Office of Residential Tenancies
• Other duties as assigned

WHAT WE OFFER YOU?

• Total Rewards Package:
• Base Salary,
• Paid Vacation,
• Benefits Package,
• Eligibility for extra bonuses,
• Employee recognition program,
• Learning and growth opportunities,
• Additional paid time off

WHO WE ARE?

We create value for people and places

At Hazelview Properties, we take great pride in creating rental communities that people are proud to call home. For over 25 years, residents in >200 buildings across Canada have trusted us to deliver thoughtfully designed, well-maintained, and welcoming places to live - places that go beyond housing to offer real value and a true sense of belonging.

Our portfolio includes both purpose-built rental communities and revitalized vintage buildings, each designed to meet the needs of today’s renters with modern amenities, sustainable features, and prime locations. Backed by responsive, responsible property management, we deliver an experience rooted in care, quality, and community.

We’re more than just property managers - we’re community builders. From resident-focused programming to initiatives that support well-being and resilience, our commitment is to create spaces that feel like home and inspire pride in place.

Our Core Values:

• Trust
• Ambition
• Collaboration
• Ownership Mindset
• Having Fun

At Hazelview, we know our greatest asset is our people.  We go all out to build and nurture a diverse, equitable and inclusive culture where individual experiences and collective layers of difference are brought together to achieve greatness.  We invest where we see potential, building for now and generations to come.

Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require an accommodation to participate in any aspect of the recruitment process or to perform essential job functions, please let us know. We will work with you to accommodate your needs and in accordance with all applicable legislation. Information related to accommodation requirements will be addressed confidentially.

 Our vision for sustainability is to foster happy, healthy, thriving communities where we operate. To learn more, please visit the following link: https://www.hazelviewproperties.com/about/sustainability