Pre-Construction Client Coordinator (Client Concierge)
- Châteauguay, QC, Canada
$55,000 to $70,000 CAD / year · Full-time
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Job details
- Pay
- $55,000 to $70,000 CAD / year
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
To apply, please send a resume/CV in English as well.
HC Habitation - Custom Home Builder
Pre-Construction Client Coordinator (Client Concierge)
Greater Montreal Area, QC (On-site)
Employment Type: Full-time, Permanent
Salary: $55,000 - $70,000 CAD per year
About HC Habitation
HC Habitation is a premium custom home builder specializing in luxury residences tailored to each client's vision and lifestyle. We prioritize transparency, structured planning, and exceptional client service throughout the entire design and building process. Our mission is to transform dreams into homes with honesty, pride, empathy, and meticulous attention to detail.
Position Overview
We are seeking a perfectly bilingual (French & English) Pre-Construction Client Coordinator -- also referred to as a Client Concierge -- to guide our clients through the selections and documentation phase before construction begins.
This role is client-facing, organizational, and coordination-focused. It is not technical construction management and does not involve structural decision-making or contract preparation.
As the Client Concierge, you will be the primary point of contact for clients once their plans are finalized with our draftsperson and sales team. You will ensure all selections, approvals, and specifications are complete, clear, and ready for execution -- so the construction team can begin with confidence and clarity.
Key Responsibilities
Client Selections & Support
This is more than an administrative role -- it is a key position that directly impacts project quality and client experience. You will be the person who turns complex decisions into a structured, execution-ready plan that ensures every custom home we build begins with precision and confidence.
If you thrive on organization, client interaction, and process excellence, you will excel in this role.
HC Habitation is an equal opportunity employer. We welcome applications from individuals of all backgrounds, abilities, and protected statuses.
To apply, please send a resume/CV in English as well.
HC Habitation - Custom Home Builder
Pre-Construction Client Coordinator (Client Concierge)
Greater Montreal Area, QC (On-site)
Employment Type: Full-time, Permanent
Salary: $55,000 - $70,000 CAD per year
About HC Habitation
HC Habitation is a premium custom home builder specializing in luxury residences tailored to each client's vision and lifestyle. We prioritize transparency, structured planning, and exceptional client service throughout the entire design and building process. Our mission is to transform dreams into homes with honesty, pride, empathy, and meticulous attention to detail.
Position Overview
We are seeking a perfectly bilingual (French & English) Pre-Construction Client Coordinator -- also referred to as a Client Concierge -- to guide our clients through the selections and documentation phase before construction begins.
This role is client-facing, organizational, and coordination-focused. It is not technical construction management and does not involve structural decision-making or contract preparation.
As the Client Concierge, you will be the primary point of contact for clients once their plans are finalized with our draftsperson and sales team. You will ensure all selections, approvals, and specifications are complete, clear, and ready for execution -- so the construction team can begin with confidence and clarity.
Key Responsibilities
Client Selections & Support
- Guide clients through their selections process in Buildertrend.
- Clarify selection steps and answer process-related questions.
- Schedule supplier meetings and follow-up with clients to meet deadlines.
- Ensure all selections are fully documented and complete.
- Transfer client selections into clear internal specifications.
- Upload all technical sheets, approvals, and documents into Buildertrend.
- Maintain accurate, organized electronic project files.
- Confirm all approvals are signed before project commencement.
- Maintain consistent, professional communication with clients.
- Update internal teams with finalized details & clarify any ambiguities.
- Identify potential delays early and escalate proactively.
- Document every step to ensure a clean "handoff" into construction.
- Perfect bilingual communication (French & English).
- Exceptional organizational skills and time-management.
- Highly detail-oriented with an ability to enforce deadlines respectfully.
- Comfortable with digital systems / software (Buildertrend experience is a major asset).
- Basic understanding of reading floor plans and design documents.
- Calm, professional, reassuring client manner.
- 3+ years experience in selections coordination or a similar role (preferred).
- College diploma (DEC) preferred.
- Temporary remote work until our new office is completed (expected ~May).
- In-person presence at the office afterward to support clients and lead selection sessions.
- Competitive salary plus.
- Stable full-time position in a growing company.
- Paid time off and flexible start/end times.
- Full training on internal systems and processes.
- Clear pathways for career growth.
- Structured, supportive environment where your impact is visible.
This is more than an administrative role -- it is a key position that directly impacts project quality and client experience. You will be the person who turns complex decisions into a structured, execution-ready plan that ensures every custom home we build begins with precision and confidence.
If you thrive on organization, client interaction, and process excellence, you will excel in this role.
HC Habitation is an equal opportunity employer. We welcome applications from individuals of all backgrounds, abilities, and protected statuses.
To apply, please send a resume/CV in English as well.
More about this job
Responsibilities
Guide clients through pre-construction selections, coordinate supplier meetings and deadlines, and ensure selections and approvals are complete. Transfer client decisions into clear internal specifications, maintain organized project documentation, and coordinate a thorough handoff to the construction team.
Requirements
The role calls for fluent French and English communication, strong organization and time management, attention to detail, and a calm, professional client manner. Three or more years of selections coordination or similar experience and a college diploma are preferred; familiarity with Buildertrend and basic ability to read floor plans and design documents are also sought.
Skills
- Bilingual Communication
- Client Coordination
- Organizational Skills
- Time Management
- Attention To Detail
- Deadline Management
- Client Service
- Supplier Coordination
- Documentation Management
- Specification Preparation
- Project File Management
- Professional Communication
- Proactive Issue Escalation
- Buildertrend
- Floor Plan Reading
Benefits
- Paid Time Off
- Flexible Start And End Times
- Full Training
- Career Growth Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Construction
- Customer Service & Support
- Administrative
Keywords
- Custom Home Building
- Residential Construction
- Pre-Construction
- Client Concierge
- Client Selections
- Buildertrend
- Supplier Meetings
- Selection Coordination
- Project Documentation
- Technical Sheets
- Approvals
- Internal Specifications
- Electronic Project Files
- Project Handoff
- Floor Plans
- Design Documents
- Deadline Management
- Client Communication
- Bilingual French And English