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HCLTech

Dynamics CRM Senior Technical Architect

Montreal, QC, Canada

$170,000 to $180,000 CAD / year · Full-time

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Job details

Pay: $170,000 to $180,000 CAD / year
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Summary

Contribute to shaping and delivering CRM / D365 CE solutions while serving as the Senior Technical Architect. Responsible for overseeing Out of the Box (OOTB) configurations, customization, and extensions within the CRM / D365 CE platform.

LONGDESCRIPTION section. 2 of 6.

Section Title: Key Responsibilities

Key Responsibilities

Collaborate with stakeholders to understand business requirements and translate them into technical solutions within crm / d365 ce.

Design and implement crm / d365 ce ootb configurations to meet business needs efficiently.

Develop and maintain crm / d365 ce customization and extensions as per project requirements.

Provide technical leadership and guidance to the development team to ensure successful project delivery.

Conduct code reviews, performance tuning, and troubleshooting within the crm / d365 ce environment.

Stay updated with the latest crm / d365 ce features and functionalities to optimize the platform effectively.

LONGDESCRIPTION section. 3 of 6.

Section Title: Skill Requirements

Skill Requirements

In-depth expertise in configuring crm / d365 ce out of the box (ootb) functionalities.

Proficient in customizing crm / d365 ce entities, forms, workflows, and plugins.

Strong experience in implementing crm / d365 ce extensions using c#, .net, javascript, and typescript.

Ability to architect complex crm / d365 ce solutions and integrations to meet business requirements.

Excellent problem-solving skills and attention to detail in troubleshooting crm / d365 ce issues.

Good communication skills to collaborate with cross functional teams and stakeholders effectively.

Section Title: Must Have Skills

Must Have Skills

Microsoft Dynamics 365Microsoft Dynamics 365

Section Title: Other Requirements

Other Requirements

Microsoft Certified1.Dynamics 365 Customization and Configuration certification is preferred.

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More about this job

Responsibilities

Shape and deliver CRM/Dynamics 365 Customer Engagement solutions by designing out-of-the-box configurations, customizations, extensions, and integrations. Provide technical leadership to the development team, and oversee code reviews, performance tuning, troubleshooting, and platform optimization.

Requirements

Requires deep expertise in Dynamics 365 Customer Engagement configuration and customization, including entities, forms, workflows, and plugins. Candidates should have experience with C#, .NET, JavaScript, TypeScript, complex solution architecture and integrations, strong problem-solving and communication skills; a Dynamics 365 Customization and Configuration certification is preferred.

Skills

Microsoft Dynamics 365
Out-of-the-Box Configuration
CRM Customization
Entities
Forms
Workflows
Plugins
C#
.NET
JavaScript
TypeScript
Solution Architecture
Integrations
Code Reviews
Performance Tuning

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
CRM
Out-of-the-Box Configuration
Customization
Extensions
Entities
Forms
Workflows
Plugins
C#
.NET
JavaScript
TypeScript
Solution Architecture
Integrations
Technical Leadership
Stakeholder Collaboration
Code Reviews
Performance Tuning
Troubleshooting
Dynamics 365 Customization and Configuration Certification
IT Services
IT Consulting

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