OpenShift

Job Title :- OpenShift Support Engineer

Location :-Toronto ,ON (Hybrid)

We are looking for a hands-on platform engineer who:

• Has deep OpenShift administration experience.
• Has practical experience building and operating EKS environments in AWS.
• Enjoys solving complex infrastructure and platform challenges.
• Has a strong automation-first mindset.
• Can work independently while collaborating across multiple engineering teams.
• Is comfortable leading troubleshooting efforts and supporting critical production environments.

Key Responsibilities

OpenShift Platform Engineering

• Administer and support large-scale Red Hat OpenShift environments.
• Perform cluster upgrades, patching, lifecycle management, and platform maintenance.
• Troubleshoot cluster, node, networking, storage, and application deployment issues.
• Manage OpenShift Operators, MachineConfig, RBAC, SCCs, monitoring, and logging solutions.
• Support onboarding of application teams onto the platform.
• Participate in production incident response, root cause analysis, and operational improvements.

AWS EKS Platform Enablement

• Design, deploy, and manage Amazon EKS clusters in AWS.
• Implement and maintain EKS networking, IAM integration, security controls, and observability solutions.
• Define and implement platform operating models, governance controls, and platform best practices.
• Support deployment patterns using Helm, Kubernetes manifests, and Infrastructure as Code.
• Collaborate with Cloud Engineering and Architecture teams on EKS platform evolution.

Automation & DevOps

• Develop Infrastructure-as-Code solutions using Terraform and cloud-native automation tooling.
• Implement and enhance CI/CD pipelines for containerized workloads.
• Support GitOps-based deployment approaches using Argo CD or similar technologies.
• Automate operational tasks, health checks, validation, compliance reporting, and platform deployments.
• Contribute to platform engineering standards, documentation, and reusable deployment patterns.

Security & Compliance

• Implement Kubernetes and OpenShift security best practices.
• Support vulnerability remediation and platform hardening initiatives.
• Integrate container security scanning, secrets management, audit logging, and compliance controls.
• Ensure platform services meet enterprise security and regulatory requirements.