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Added 36 mins ago
H
Saviynt Platform Administration and Operations Consultant
HCLTech
Canada
- Full-time
The Saviynt Platform Administration and Operations Consultant will provide ongoing administration, monitoring, configuration, and L3 operational support for the Saviynt Enterprise Identity…
Added 1 hour ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
…Construction Experience. Experience Related To Construction Of Infrastructure Is The Primary Requirement For This Position. This Position Requires Knowledge Of Water And Wastewater…
Added 1 hour ago
CE
Program & Team Leader – Power Systems (HV/MV) Utility Engineering (with Renewable integration)
Colm Engineering Ltd
Vaughan, ON
- Full-time
Colm Engineering is seeking an experienced MV/HV & Substation Engineering Program & Team Leader to lead and scale our portfolio of medium-voltage (MV), high-voltage (HV), substation,…
Added 1 hour ago
SP
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
- Full-time
Systems: Act as the business sponsor for the finance technology stack, deploying ERP enhancements, automation, and reporting infrastructure to reduce manual touchpoints.
Added 1 hour ago
CI
Lead Engineer, Active Equities, Public Markets Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Lead Software Engineer, Active Equities Technology, you will provide technical leadership in designing, developing, deploying, and supporting technology solutions that enable the Active…
Added 1 hour ago
MC
Senior Product Manager - Brokerage Clearing and Settlement System
Moomoo Canada
Toronto, ON · North York, ON
- Full-time
We are seeking an experienced Product Manager to lead the design and evolution of brokerage clearing and settlement systems supporting the Canadian securities market. This role sits at the…
Added 1 hour ago
R
Senior Director, Program Delivery
RBC
Toronto, ON
- Full-time
…Engineering & Delivery, the Senior Director, Program Delivery will lead the strategic planning, execution, and governance of large-scale AI solution delivery programs across RBC's…
Added 1 hour ago
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Staff Cloud Security Engineer (Global Security)
RBC
Vancouver, BC · Toronto, ON
- Full-time
Design and build cloud security services using automation, TDD principles, and Infrastructure as Code (IaC).
Added 1 hour ago
R
Lead Full Stack Developer
RBC
Toronto, ON
- Full-time
A Lead Full Stack Developer is responsible for designing, developing and maintaining legacy and "Cloud First" applications written primarily in C# and focused on .Net Core and cloud…
Added 1 hour ago
A
Electrical Construction Project Manager
Acciona
ON · CAN - Eglinton Crosstown West
- Full-time
Lead the end-to-end delivery of station electrical infrastructure including power distribution systems, lighting, emergency power systems, grounding and bonding, and electrical interfaces…
Added 2 hours ago
GC
Geomodeller/Structural Geologist
GEI Consultants, Inc.
London, ON
- Full-time
…part of our team of experts. The successful candidate will lead projects in Canada and worldwide in the mining and infrastructure…
Added 3 hours ago
WI
Senior Principal Engineer / Technical Director - Tailings & Mine Waste
WSP in Canada
Kelowna, BC
- Full-time
Provide strategic technical leadership for major tailings and mine waste projects from concept development through operations and closure.
Added 3 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB
- Full-time
…communication skills, customer-centric leadership, and the ability to lead virtual teams across Microsoft, partner organizations, and customer stakeholders. The Copilot Cloud Solution…
Added 4 hours ago
L
Principal Engineer - Retail Systems
lululemon
Vancouver, BC
- Full-time
…and educator journeys. The team partners closely with retail operations, product, architecture, infrastructure, security, enterprise platforms, international markets, and business leaders…
Added 4 hours ago
S
Technical Specifications Coordinator
SYSTRA
Montreal, QC
- Full-time
…collaboration with discipline leads, system engineering teams, civil infrastructure, rail systems, procurement, and project controls, the Technical Specifications Coordinator will lead the…
Added 4 hours ago
P&
Chef du Centre d’Excellence PGI | Director - ERP COE
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 4 hours ago
SP
RVP, Sales - Data Foundation - Public Sector
Salesforce Partner Canada
ON · Ontario, Canada
- Full-time
The RVP, Public Sector oversees sales strategy and operations for Salesforce's Public Sector business, driving revenue growth through team leadership, client engagement, and market…
Added 4 hours ago
P
Director of Data
Pebl
Remote, Canada
- $191,452 to $252,000 CAD / year
- Full-time
- Remote
We are seeking a highly technical, deeply analytical, and aggressively innovative Director of Data to lead our data strategy, infrastructure, and AI integration. You will not just be…
Added 5 hours ago
H
Transportation Design and Delivery Department Lead
HDR
Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and…
Added 6 hours ago
EI
Spécialiste principal de la qualité
Emplo Inc.
Gatineau, QC
- Full-time
…employees, we design, deploy, and operate the critical communication infrastructure that public safety agencies and emergency responders rely on every minute of every…
Added 6 hours ago
T
Audit Manager II, Quality Assurance and Improvement Program- IT Audit (1094)
TD
Toronto, ON
- Full-time
…risks of today and around the corner and help keep our daily operations running smoothly for our…
Added 6 hours ago
T
Senior Contact Center Support Specialist (Amazon Connect)
TD
Toronto, ON
- Full-time
Cloud-based contact center infrastructure and scalability
Added 6 hours ago
T
Data Platform Engineering Manager
TD
Toronto, ON
- Full-time
…integration, transformation, and delivery of technology data from infrastructure, cyber, cloud, AI, and enterprise systems into a Databricks-based data…
Added 6 hours ago
IE
Analyst, Information Security
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
We are seeking a hands-on Security Analyst to join our Information Security team and help drive the day-to-day execution of security operations across IMAX.
Added 6 hours ago
T
Senior Audit Manager, Quality Control Financial Crimes Audit (1140)
TD
Toronto, ON
- Full-time
Advanced knowledge of business processes and operations, risk, change and project methodologies, organizational practices and business transformation

HCLTech

Saviynt Platform Administration and Operations Consultant

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Typically 4–8 years of IAM/IGA experience, including at least 2–3 years of hands-on Saviynt platform administration or production support experience.
Posting language: English
Posted: Oct 3, 2026

Original job description

The Saviynt Platform Administration and Operations Consultant will provide ongoing administration, monitoring, configuration, and L3 operational support for the Saviynt Enterprise Identity Cloud platform. The role is responsible for platform stability, identity lifecycle operations, access governance, incident and problem management, service-level performance, audit readiness, and secure administrative access. The consultant will collaborate with IAM, application, infrastructure, security, compliance, HR, and vendor teams to maintain reliable and controlled Saviynt services.

Key Responsibilities

Administer, configure, monitor, and support the Saviynt EIC platform and associated identity governance services.
Perform daily platform health checks; monitor services, scheduled jobs, connectors, imports, reconciliations, workflows, tasks, queues, notifications, and provisioning activity.
Administer users, identities, accounts, applications, endpoints, entitlements, roles, access models, approval workflows, policies, rules, and administrative permissions.
Provide L3 support for complex incidents, service requests, provisioning failures, connector issues, workflow errors, data inconsistencies, certification problems, and platform defects.
Lead major-incident triage, business-impact assessment, technical coordination, recovery, stakeholder communication, and post-incident review.
Conduct root cause analysis for recurring issues and implement corrective and preventive actions, known-error records, monitoring improvements, or automation.
Log, prioritize, track, update, and resolve tickets within agreed SLAs and OLAs; escalate product defects to Saviynt and coordinate resolution through closure.
Support Joiner, Mover, Leaver, rehire, contractor, service-account, and digital-worker identity lifecycle processes, including exceptions and failed transactions.
Monitor authoritative-source feeds, identity correlation, duplicate identities, attribute quality, orphan accounts, dormant accounts, and lifecycle workflow exceptions; coordinate remediation with responsible teams.
Administer self-service access requests, entitlement catalogs, approval chains, delegation, notifications, birthright access, role assignments, and request-status issues.
Support access certification campaigns, including scope and reviewer maintenance, launch, reminders, escalations, troubleshooting, remediation tracking, and closure.
Maintain Segregation of Duties rules, conflict-detection logic, risk scores, mitigating controls, periodic analysis, and remediation records.
Manage Saviynt administrative access according to least-privilege principles and support periodic reviews of privileged platform users.
Support controlled configuration changes, CAB activities, release testing, deployment validation, patch assessments, feature enablement, and environment synchronization.
Maintain SOPs, runbooks, knowledge articles, configuration baselines, support matrices, operational checklists, and technical documentation.
Prepare daily, weekly, and monthly operational reporting covering service health, incidents, requests, SLA performance, job failures, lifecycle exceptions, certifications, SoD conflicts, risks, and improvement actions.
Participate in monthly service reviews and provide clear status, trends, root causes, risks, dependencies, and corrective-action progress.
Identify opportunities to automate recurring support tasks, reduce ticket volumes, improve monitoring, strengthen data quality, and improve mean time to resolve.

Mandatory Technical Skills

Hands-on experience administering and supporting Saviynt EIC or Saviynt Security Manager in a production enterprise environment.
Strong understanding of identity governance, identity lifecycle management, provisioning and deprovisioning, reconciliation, access requests, workflows, certifications, roles, and Segregation of Duties.
Experience troubleshooting Saviynt jobs, connectors, tasks, workflows, imports, provisioning transactions, analytics, notifications, and data-quality issues.
Working knowledge of Active Directory, Microsoft Entra ID, LDAP, databases, REST/SOAP APIs, SCIM, JSON, XML, SQL, OAuth, and secure service-account practices.
Experience with Saviynt analytics, actionable reports, email templates, user update rules, technical rules, workflows, and campaign administration.
Strong knowledge of ITIL-aligned incident, request, problem, change, release, major-incident, and knowledge-management processes.
Experience using ServiceNow or an equivalent ITSM platform and working within SLA- and OLA-driven managed services.
Ability to perform structured troubleshooting, log analysis, root cause analysis, impact assessment, and preventive-action planning.
Understanding of least privilege, privileged administrative access, audit evidence, risk controls, and compliance requirements.

Experience and Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, Cybersecurity, or a related discipline.
Typically 4–8 years of IAM/IGA experience, including at least 2–3 years of hands-on Saviynt platform administration or production support experience.
Demonstrated experience supporting business-critical IAM services in an onshore/offshore or managed-services operating model.
Experience handling L2/L3 escalations, major incidents, vendor cases, service reviews, audit requests, and operational reporting.
Strong analytical, problem-solving, documentation, stakeholder-management, and written and verbal English communication skills.
Ability to work independently, manage multiple priorities, and participate in shift, on-call, or planned out-of-hours activities when required.

Preferred Skills and Certifications

Saviynt IGA certification or relevant Saviynt administration and operations training.
ITIL Foundation or higher certification.
Experience in regulated enterprise environments and with SOX, SOC, ISO 27001, PCI DSS, or similar audit and compliance requirements.
Knowledge of PowerShell, Python, Groovy, Java, or other scripting and automation technologies.
Experience with cloud platforms, PAM, SSO, SIEM, monitoring tools, CI/CD practices, or adjacent IAM technologies.
Exposure to platform upgrades, patch validation, performance tuning, disaster-recovery testing, or business-continuity activities.

Key Deliverables and Success Measures

Stable and available Saviynt services supported through effective monitoring, health checks, and timely remediation.
Incidents, requests, problems, and changes resolved within agreed SLA and OLA targets, with accurate ticket updates and stakeholder communication.
Reduced recurring incidents through completed root cause analysis and corrective and preventive actions.
Timely execution and remediation of JML, provisioning, reconciliation, access request, certification, and SoD operations.
Accurate identity, account, entitlement, ownership, governance, and risk data in the Saviynt platform.
Complete and audit-ready operational evidence, privileged-access reviews, service reports, SOPs, runbooks, and knowledge articles.
Successful monthly service reviews with transparent trends, risks, dependencies, and improvement actions.
Measurable improvement in platform reliability, ticket reduction, automation, data quality, and mean time to resolve.

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More about this job

Responsibilities

Administer, monitor, configure, and provide L3 operational support for Saviynt EIC, including identity lifecycle processes, access governance, certifications, and Segregation of Duties controls. Manage incidents, changes, service reporting, audit readiness, and operational improvements while coordinating with internal teams and the vendor.

Requirements

Requires a bachelor’s degree in a relevant discipline and typically 4–8 years of IAM/IGA experience, including 2–3 years of hands-on Saviynt administration or production support. Candidates should have strong Saviynt and identity governance expertise, ITIL-aligned service-management experience, technical troubleshooting skills, and effective communication and documentation abilities.

Skills

Saviynt EIC Administration
Identity Governance
Identity Lifecycle Management
Provisioning and Reconciliation
Access Requests and Certifications
Segregation of Duties
Incident and Problem Management
Root Cause Analysis
Active Directory and Microsoft Entra ID
REST and SOAP APIs
SQL
Saviynt Workflows and Analytics
ITIL Processes
ServiceNow
Privileged Access Management
Operational Reporting

Visa sponsorship

Not detected in the job text

Keywords

Saviynt Enterprise Identity Cloud
Saviynt Security Manager
Identity Governance and Administration
Identity Lifecycle Management
Joiner-Mover-Leaver
Provisioning
Reconciliation
Access Requests
Access Certifications
Segregation of Duties
Active Directory
Microsoft Entra ID
LDAP
REST APIs
SOAP APIs
SCIM
JSON
XML
SQL
OAuth
ServiceNow
ITIL
Incident Management
Root Cause Analysis
PowerShell
Python
Groovy
Java
SOX
SOC

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