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Added 7 mins ago
CB
Senior Project Manager
Clark Builders
AB · Edmonton, AB
- Full-time
Clark Builders is hiring a Senior Project Manager. Working out of the Edmonton office, the Senior Project Manager will lead and support projects across all our regions of work. This role is…
Added 7 mins ago
KS
restaurant manager
Kesar Sweets & Restaurant
Brampton, ON
- Full-time
Added 7 mins ago
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Account Manager, Major Accounts
GoodWork.ca
Vancouver, BC
- Full-time
Our four core values of innovation, integrity, community, and environment drive our daily operations and long-term strategic goals.
Added 7 mins ago
HC
Account Manager, New Business
Hamilton Community Enterprises (HCE)
Hamilton, ON
- Full-time
…servicing an inherited book of accounts. Reporting to the Senior Manager, Business Development and Product Strategy, you will develop new business across the Greater Toronto and Hamilton…
Added 7 mins ago
R
Gestionnaire, marchandisage visuel | Visual Merchandising Manager
RUDSAK
Montreal, QC
- Full-time
Cette personne travaillera en étroite collaboration avec les équipes de Marchandisage, Planification, Opérations Retail, Marketing, E-Commerce et les équipes en boutique afin d’assurer une…
Added 7 mins ago
J
Team Leader, Glucose
Jungbunzlauer
Port Colborne, ON
- Full-time
At Jungbunzlauer Canada Inc. the Glucose Team Leader holds a critical leadership role in production and operations of the Glucose Plant. Using strong skills and knowledge of…
Added 7 mins ago
T
Process Engineer
Tenova
Mississauga, ON
- Full-time
…through documentation and hand-off meetings.Assist the Project Operations Manager in maintaining and improving project standards and practices.Support the recruitment and training of new…
Added 7 mins ago
GD
GARAGE - Operations Team Leader FT - Sherway Gardens
Groupe Dynamite
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 7 mins ago
Front of House - Service Co-ordinator
Northland Properties
Colwood, BC
…and quality standards. You will be reporting to the General Manager. Our goal is to provide total guest…
Added 7 mins ago
J
Assistant Production Manager, Canada
Jungbunzlauer
Port Colborne, ON
- Full-time
…Team Leader holds a critical leadership role in production and operations of the Glucose Plant. Using strong skills and knowledge of chemical/mechanical systems as well as leadership…
Added 7 mins ago
W
Study Manager (M&M)
Wood
Vancouver, BC
- $170,000 to $200,000 CAD / year
- Full-time
Wood is recruiting for a Study Manager to join its Minerals and Metals (M&M) business focusing on large mining project. This opportunity is based at our Vancouver, BC office and is hybrid.
Added 36 mins ago
C
Toronto Eaton Centre Sales Associate
Claire's
Toronto, ON
- $17 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 36 mins ago
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Saviynt Platform Administration and Operations Consultant
HCLTech
Canada
- Full-time
The Saviynt Platform Administration and Operations Consultant will provide ongoing administration, monitoring, configuration, and L3 operational support for the Saviynt Enterprise Identity…
Added 36 mins ago
C
Part-Time Key Holder - Claire's Sherwood Park
Claire's
Sherwood Park, AB
- $16 USD / hour
- Part-time
Team Collaboration: Support your Store Manager by motivating the team, sharing sales tips, and creating a positive, high-energy vibe that customers (and coworkers) love.
Added 36 mins ago
T
R&D Engineer- Data Scientist
Tenova
Mississauga, ON
- Full-time
The R&D Engineer - Data Science, under the direction of the R&D Manager, is responsible for analyzing operational and test data, developing algorithms, and researching, building,…
Added 36 mins ago
TA
SALES LEAD - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Dieppe, NB
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 52 mins ago
S
Services Lead, Stores - Full Time
Sephora
ON · Markham, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Visual Merchandising. Support the Operations team by ensuring that all merchandising concepts and visuals on the sales floor are within company standard. Keep the sales floor look and feel…
Added 1 hour ago
F
Fairgrounds - Experience Creator
Fairgrounds
Toronto, ON
- $18 to $20 CAD / hour
- Part-time
Working closely with the Site Manager, you’ll help maintain daily operations, foster community, and uphold the energy and service standards that define the Fairgrounds experience. This role…
Added 1 hour ago
S
store manager, Central and South Calgary. A.B
Starbucks
AB · Alberta, Canada
- $61,000 to $80,875 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 1 hour ago
EC
Event Audio Visual Technician - GTA - Part-time
Encore Canada
Toronto, ON
- Part-time
…complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event…
Added 1 hour ago
YS
Reproductive Health Manager
Yemen ShortList
Aden
- Full-time
…small project to handling large scale emergency and relief operations. Following the war which broke out in Yemen in March of 2015 and the humanitarian disaster, which was crafted by the…
Added 1 hour ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
Career Posting - Construction Project Manager
Added 1 hour ago
L
Manager - P&C Systems | Vancouver
lululemon
Vancouver, BC
- Full-time
The Manager, Foundational HR Systems is part of the P&C Operations function and oversees a team of Business Analysts, Sr. Functional Analysts, and Functional Analysts.
Added 1 hour ago
CR
restaurant manager
Chuck's Roadhouse Bar & Grill
Gravenhurst, ON
- Full-time
Added 1 hour ago
KI
assistant property manager
KOLT Investments
Toronto, ON
- Full-time
Evaluate the operations of facilities and the included real estate

HCLTech

Saviynt Platform Administration and Operations Consultant

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: Typically 4–8 years of IAM/IGA experience, including at least 2–3 years of hands-on Saviynt platform administration or production support experience.
Posting language: English
Posted: Oct 3, 2026

Original job description

The Saviynt Platform Administration and Operations Consultant will provide ongoing administration, monitoring, configuration, and L3 operational support for the Saviynt Enterprise Identity Cloud platform. The role is responsible for platform stability, identity lifecycle operations, access governance, incident and problem management, service-level performance, audit readiness, and secure administrative access. The consultant will collaborate with IAM, application, infrastructure, security, compliance, HR, and vendor teams to maintain reliable and controlled Saviynt services.

Key Responsibilities

Administer, configure, monitor, and support the Saviynt EIC platform and associated identity governance services.
Perform daily platform health checks; monitor services, scheduled jobs, connectors, imports, reconciliations, workflows, tasks, queues, notifications, and provisioning activity.
Administer users, identities, accounts, applications, endpoints, entitlements, roles, access models, approval workflows, policies, rules, and administrative permissions.
Provide L3 support for complex incidents, service requests, provisioning failures, connector issues, workflow errors, data inconsistencies, certification problems, and platform defects.
Lead major-incident triage, business-impact assessment, technical coordination, recovery, stakeholder communication, and post-incident review.
Conduct root cause analysis for recurring issues and implement corrective and preventive actions, known-error records, monitoring improvements, or automation.
Log, prioritize, track, update, and resolve tickets within agreed SLAs and OLAs; escalate product defects to Saviynt and coordinate resolution through closure.
Support Joiner, Mover, Leaver, rehire, contractor, service-account, and digital-worker identity lifecycle processes, including exceptions and failed transactions.
Monitor authoritative-source feeds, identity correlation, duplicate identities, attribute quality, orphan accounts, dormant accounts, and lifecycle workflow exceptions; coordinate remediation with responsible teams.
Administer self-service access requests, entitlement catalogs, approval chains, delegation, notifications, birthright access, role assignments, and request-status issues.
Support access certification campaigns, including scope and reviewer maintenance, launch, reminders, escalations, troubleshooting, remediation tracking, and closure.
Maintain Segregation of Duties rules, conflict-detection logic, risk scores, mitigating controls, periodic analysis, and remediation records.
Manage Saviynt administrative access according to least-privilege principles and support periodic reviews of privileged platform users.
Support controlled configuration changes, CAB activities, release testing, deployment validation, patch assessments, feature enablement, and environment synchronization.
Maintain SOPs, runbooks, knowledge articles, configuration baselines, support matrices, operational checklists, and technical documentation.
Prepare daily, weekly, and monthly operational reporting covering service health, incidents, requests, SLA performance, job failures, lifecycle exceptions, certifications, SoD conflicts, risks, and improvement actions.
Participate in monthly service reviews and provide clear status, trends, root causes, risks, dependencies, and corrective-action progress.
Identify opportunities to automate recurring support tasks, reduce ticket volumes, improve monitoring, strengthen data quality, and improve mean time to resolve.

Mandatory Technical Skills

Hands-on experience administering and supporting Saviynt EIC or Saviynt Security Manager in a production enterprise environment.
Strong understanding of identity governance, identity lifecycle management, provisioning and deprovisioning, reconciliation, access requests, workflows, certifications, roles, and Segregation of Duties.
Experience troubleshooting Saviynt jobs, connectors, tasks, workflows, imports, provisioning transactions, analytics, notifications, and data-quality issues.
Working knowledge of Active Directory, Microsoft Entra ID, LDAP, databases, REST/SOAP APIs, SCIM, JSON, XML, SQL, OAuth, and secure service-account practices.
Experience with Saviynt analytics, actionable reports, email templates, user update rules, technical rules, workflows, and campaign administration.
Strong knowledge of ITIL-aligned incident, request, problem, change, release, major-incident, and knowledge-management processes.
Experience using ServiceNow or an equivalent ITSM platform and working within SLA- and OLA-driven managed services.
Ability to perform structured troubleshooting, log analysis, root cause analysis, impact assessment, and preventive-action planning.
Understanding of least privilege, privileged administrative access, audit evidence, risk controls, and compliance requirements.

Experience and Qualifications

Bachelor’s degree in Computer Science, Information Technology, Engineering, Cybersecurity, or a related discipline.
Typically 4–8 years of IAM/IGA experience, including at least 2–3 years of hands-on Saviynt platform administration or production support experience.
Demonstrated experience supporting business-critical IAM services in an onshore/offshore or managed-services operating model.
Experience handling L2/L3 escalations, major incidents, vendor cases, service reviews, audit requests, and operational reporting.
Strong analytical, problem-solving, documentation, stakeholder-management, and written and verbal English communication skills.
Ability to work independently, manage multiple priorities, and participate in shift, on-call, or planned out-of-hours activities when required.

Preferred Skills and Certifications

Saviynt IGA certification or relevant Saviynt administration and operations training.
ITIL Foundation or higher certification.
Experience in regulated enterprise environments and with SOX, SOC, ISO 27001, PCI DSS, or similar audit and compliance requirements.
Knowledge of PowerShell, Python, Groovy, Java, or other scripting and automation technologies.
Experience with cloud platforms, PAM, SSO, SIEM, monitoring tools, CI/CD practices, or adjacent IAM technologies.
Exposure to platform upgrades, patch validation, performance tuning, disaster-recovery testing, or business-continuity activities.

Key Deliverables and Success Measures

Stable and available Saviynt services supported through effective monitoring, health checks, and timely remediation.
Incidents, requests, problems, and changes resolved within agreed SLA and OLA targets, with accurate ticket updates and stakeholder communication.
Reduced recurring incidents through completed root cause analysis and corrective and preventive actions.
Timely execution and remediation of JML, provisioning, reconciliation, access request, certification, and SoD operations.
Accurate identity, account, entitlement, ownership, governance, and risk data in the Saviynt platform.
Complete and audit-ready operational evidence, privileged-access reviews, service reports, SOPs, runbooks, and knowledge articles.
Successful monthly service reviews with transparent trends, risks, dependencies, and improvement actions.
Measurable improvement in platform reliability, ticket reduction, automation, data quality, and mean time to resolve.

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More about this job

Responsibilities

Administer, monitor, configure, and provide L3 operational support for Saviynt EIC, including identity lifecycle processes, access governance, certifications, and Segregation of Duties controls. Manage incidents, changes, service reporting, audit readiness, and operational improvements while coordinating with internal teams and the vendor.

Requirements

Requires a bachelor’s degree in a relevant discipline and typically 4–8 years of IAM/IGA experience, including 2–3 years of hands-on Saviynt administration or production support. Candidates should have strong Saviynt and identity governance expertise, ITIL-aligned service-management experience, technical troubleshooting skills, and effective communication and documentation abilities.

Skills

Saviynt EIC Administration
Identity Governance
Identity Lifecycle Management
Provisioning and Reconciliation
Access Requests and Certifications
Segregation of Duties
Incident and Problem Management
Root Cause Analysis
Active Directory and Microsoft Entra ID
REST and SOAP APIs
SQL
Saviynt Workflows and Analytics
ITIL Processes
ServiceNow
Privileged Access Management
Operational Reporting

Visa sponsorship

Not detected in the job text

Keywords

Saviynt Enterprise Identity Cloud
Saviynt Security Manager
Identity Governance and Administration
Identity Lifecycle Management
Joiner-Mover-Leaver
Provisioning
Reconciliation
Access Requests
Access Certifications
Segregation of Duties
Active Directory
Microsoft Entra ID
LDAP
REST APIs
SOAP APIs
SCIM
JSON
XML
SQL
OAuth
ServiceNow
ITIL
Incident Management
Root Cause Analysis
PowerShell
Python
Groovy
Java
SOX
SOC

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