Jobs in Canada

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Added 6 mins ago
CH
AM Server / Banquet Server Seasonal Part-Time and Full-Time
Crescent Hotels & Resorts
Rossland, BC
- Full-time
- Part-time
Provide attentive and personalized service to guests
Added 6 mins ago
WC
Bilingual Outside Sales Representative (Cargo) - Timmins,ON
Wurth Canada
Timmins, ON
- $51,000 to $92,000 CAD / year
- Full-time
Added 6 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Quebec, QC
- Full-time
Added 6 mins ago
P
Food & Beverage Attendant, Sky Bistro
Pursuit
Banff, AB
- Full-time
Added 6 mins ago
T
Business Information Management Analyst II
TD
Toronto, ON
- Full-time
Added 6 mins ago
WC
(CAN) Préposé au déchargement -FR
Walmart Canada
Pointe-Claire, QC
- Contract
Added 6 mins ago
J&
Access & Affordability Manager, BioAdvance - J&J Innovative Medicine
Johnson & Johnson Innovative Medicine
Toronto, ON
- Full-time
Added 6 mins ago
E
Technical Asset Manager
EnergeiaWorks
Calgary, AB
- Full-time
…efficient operations, structured maintenance, and effective service technician coverage, while closely coordinating with…
Added 6 mins ago
NF
Grocery Clerk Part Time Afternoon
No Frills
Cardston, AB
- Part-time
Added 6 mins ago
S
Patient Administrative Associate - High Risk Obstetrics - Regular Part-Time 2026-19241 (2026-19241)
Sunnybrook
Toronto, ON
- Part-time
Added 6 mins ago
UO
Analyst, Project Maintenance
University of Calgary
Calgary, AB
- Full-time
Added 6 mins ago
L
Seasonal Store Associate CAN (Bloor Street)
Läderach
Toronto, ON
- Part-time
Added 6 mins ago
P
Associate Account Manager - Life Sciences
Patsnap
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
Added 6 mins ago
VF
Member Advisor (Penticton Main Branch)
Valley First
Penticton, BC
- $46,900 to $50,200 CAD / year
- Full-time
The Member Advisor delivers front line service by identifying and responding to member needs through thoughtful financial conversations. This role enhances digital literacy by assisting…
Added 6 mins ago
S
Pharmacist 1 - D6 Surgical Oncology Pharmacy - Regular Full-Time 2026-19229 (2026-19229)
Sunnybrook
Toronto, ON
- Full-time
Added 6 mins ago
U
Automation and Monitoring Engineer
UST
ON · Ontario, Canada
- Full-time
Added 6 mins ago
C
Community General Manager, Personal Banking ( Charlottetown, PEI)
CIBC
Charlottetown, PE
- Full-time
Added 6 mins ago
TT
Production Associate
The Tiramisu Guy
Toronto, ON
- Part-time
…high-quality tiramisu and related products for retail and food service customers. The company emphasizes consistent flavor, texture, and presentation, using carefully selected ingredients…
Added 6 mins ago
NF
Grocery Clerk Part Time Evening
No Frills
Barrington Passage, NS
- Part-time
Added 6 mins ago
FR
Strata Manager
FirstService Residential Canada
Kelowna, BC
- Full-time
Added 7 mins ago
CO
Operations Supervisor
Circle of Care, Sinai Health
Toronto, ON
- Full-time
The Supervisor, Operations will focus on exceptional customer service, innovative thinking, and assisting with staff escalations. You will be responsible for managing day-to-day operations…
Added 7 mins ago
SD
Front Store Manager, Salaried Full Time
Shoppers Drug Mart
Regina, SK
- Full-time
Added 7 mins ago
L
Commis(e) du comptoir postal, rémunéré(e) à l’heure – PHX temps partiel jour
LinkedIn
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 7 mins ago
NF
Cashier Part Time Day
No Frills
Saskatoon, SK
- Part-time
Added 7 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Quebec, QC
- Full-time

HCLTech

Senior Salesforce Business analyst

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

We are seeking an experienced Senior Business Analyst with 10+ years of experience in business analysis, requirements management, and CRM transformation programs. The ideal candidate will work closely with business stakeholders, sales teams, customer service teams, and IT teams to capture, analyze, document, and validate business requirements across Salesforce and SAP platforms. The candidate should possess strong domain knowledge in Lead-to-Opportunity, Quote-to-Order (Q2O), Account & Contact Management, Salesforce Sales Cloud, and integrations with SAP for Customer Master, Product Master, and Pricing data management. Key Responsibilities Engage with business stakeholders to gather, analyze, and document business requirements. Facilitate workshops, requirement discovery sessions, and process mapping exercises. Translate business needs into functional requirements, user stories, BRDs, and functional specifications. Act as a liaison between business users, Salesforce teams, SAP teams, and development teams. Analyze current state and future-state business processes and recommend improvements. Support requirement prioritization and backlog management. Define end-to-end business processes and integration requirements. Collaborate with solution architects and technical teams during design and implementation. Ensure traceability of requirements through design, development, testing, and deployment phases. Support SIT, UAT, and business sign-off activities. Identify process gaps, risks, dependencies, and opportunities for optimization. Provide ongoing support during project delivery and post-go-live stabilization. Strong hands-on knowledge of Salesforce Revenue Cloud, Salesforce CPQ , Sales Cloud. Salesforce Certified professionals are eligible for this requirement. Preferred Certifications : Salesforce Business Analyst , Salesforce CPQ Specialist, Sales Cloud Consultant, Salesforce Revenue Cloud Accreditation (Preferred)

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More about this job

Responsibilities

Gather, analyze, document, and validate business requirements across Salesforce and SAP, translating business needs into functional requirements, user stories, and specifications. Coordinate stakeholders and technical teams through process design, implementation, testing, deployment, and post-launch stabilization.

Requirements

Requires 10+ years of experience in business analysis, requirements management, and CRM transformation, with strong knowledge of Salesforce and SAP processes and integrations. Hands-on knowledge of Salesforce Revenue Cloud, CPQ, and Sales Cloud is expected; relevant Salesforce certifications are preferred.

Skills

Business Analysis
Requirements Management
CRM Transformation
Salesforce
SAP
Lead-to-Opportunity
Quote-to-Order
Account and Contact Management
Salesforce Sales Cloud
Salesforce Revenue Cloud
Salesforce CPQ
Customer Master Data
Product Master Data
Pricing Data Management
Requirements Traceability
SIT and UAT

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Requirements Management
CRM Transformation
Salesforce
SAP
Lead-to-Opportunity
Quote-to-Order
Account Management
Contact Management
Sales Cloud
Revenue Cloud
Salesforce CPQ
Customer Master
Product Master
Pricing Data
Functional Requirements
User Stories
Functional Specifications
Process Mapping
Backlog Management
Integration Requirements
Requirements Traceability
Solution Architecture
SIT
UAT
Salesforce CPQ Specialist
Sales Cloud Consultant
Revenue Cloud Accreditation

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