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Added 1 hour ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…
Added 1 hour ago
SM
RQ11857 – Systems Administrator/Operations Support Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Systems Administrator / Operations Support Specialist with strong expertise in Oracle Fusion Recruiting Cloud (ORC), Oracle HCM Cloud…
Added 1 hour ago
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Senior Technical Specialist
BMO
Toronto, ON · SCC
- Full-time
The Senior Technical Specialist will provide technical leadership and subject-matter expertise for Commercial Credit Risk applications, with a primary focus Commercial lending. The role…
Added 3 hours ago
PS
Senior Security Analyst
PBC Solutions (Canada)
Victoria, BC
- Full-time
The analyst completes routine and moderate STRAs end to end and coordinates with specialist assessment partners on more complex engagements. Secondary responsibilities include supporting…
Added 3 hours ago
AC
Engineer, Project
AVI-SPL Canada
Markham, ON
- Contract
As a Project Engineer, you will oversee the technical delivery of AV Integration projects. You will review new projects, finalizing documentation such as the bill of materials, drawings,…
Added 3 hours ago
AC
Full-time Enterprise CRM Integration Specialist
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Manager, Enterprise Solutions – Salesforce, the Enterprise CRM Integration Specialist’s primary responsibility is to design, develop, implement, support, and improve…
Added 4 hours ago
FC
Senior Workday Functional Specialist
Fanshawe College
London, ON
- Full-time
Reporting to the Manager, Workday Human Capital Management (HCM), the Senior Workday Functional Specialist - HCM provides specialized functional and technical expertise in the support,…
Added 4 hours ago
VS
Systems Administrator
vTech Solution Canada
Toronto, ON
- Contract
Title: Systems Administrator/Operations Support Specialist
Added 4 hours ago
T
Audit Manager II, Canadian Business Banking and Credit Risk (1242)
TD
Toronto, ON
- Full-time
Undertake and complete a variety of complex audit projects and initiatives requiring specialist knowledge and/or the integration of cross functional processes within own area of expertise
Added 4 hours ago
VA
Spécialiste approvisionnement et chaîne d’approvisionnement
Volatus Aerospace
Mirabel, QC
- Full-time
Participer à la sélection, à l’intégration et à l’évaluation des fournisseurs.
Added 5 hours ago
Y
Specialist Administrator - Snowflake
Yochana
Markham, ON
- Full-time
Position Name – Specialist Administrator - Snowflake
Added 5 hours ago
FG
Site Reliability Engineer | Release Management & Automation Specialist
FDM Group
Toronto, ON
- Contract
FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT…
Added 6 hours ago
NN
1.0 LTO Parry Sound Intermediate School
Near North District School Board
Parry Sound, ON
- Full-time
Evidence of on-going professional development, including technology integration for teaching/learning and assessment
Added 6 hours ago
CC
Industrial Automation Specialist
Club Coffee
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Industrial Automation Specialist will administer and maintain AVEVA SCADA and MES platforms, own all integration layers and serve as primary escalation point for automation related…
Added 6 hours ago
PS
Product Specialist - Outboard Motor & Marine Rigging
People Store Staffing
Toronto, ON · North York, ON
- $85,000 to $95,000 CAD / year
- Full-time
The Product Specialist will serve as a key resource for outboard motor sales, product planning, marine rigging integration and technical product support.
Added 6 hours ago
SR
GTM Operations Specialist
Swim Recruiting
Vancouver, BC
- $34 to $35 CAD / hour
- Contract
The GTM Operations Specialist will support seasonal delivery of a go-to-market calendar phase by supporting the execution of pre‑, during‑, and post‑milestone preparation and processes…
Added 6 hours ago
HC
Senior Network & Security Specialist
Hardlink Consulting Corp.
Vancouver, BC
- Full-time
Hardlink is a specialist technology and executive management consultancy serving the resources, energy, and heavy industry sectors. We are a firm of experienced practitioners - people who…
Added 6 hours ago
AC
Full-time Enterprise CRM Integration Specialist
Algonquin College
Ottawa, ON
- Full-time
Reporting to the Manager, Enterprise Solutions – Salesforce, the Enterprise CRM Integration Specialist’s primary responsibility is to design, develop, implement, support, and improve…
Added 7 hours ago
BH
Infirmière praticienne spécialisée (IPS) - Québec
Blair Health
Remote, Canada
- Contract
- Remote
Participer à notre intégration structurée et à notre formation continue, avec mentorat et soutien clinique.
Added 7 hours ago
PC
Sr Specialist – Retail Technology Platform
Parkland Corporation
Calgary, AB · Mississauga, ON
- Full-time
Added 7 hours ago
IP
Application Support Specialist
Iconic Power Systems Inc.
Calgary, AB
- Full-time
Diagnose and resolve Sage Intacct application, configuration, API, and integration issues, escalating to and coordinating with the company’s Sage Intacct support partner when required.
Added 7 hours ago
OI
Forward Deployment Engineer (FDE)
Optimus Information
Vancouver, BC
- Full-time
Troubleshoot integration and deployment issues, investigate root causes, and improve solution reliability, performance, and cost efficiency.
Added 7 hours ago
Talent Acquisition Specialist / Recruiter
Salit Steel
Grimsby, ON · Toronto, ON
Job Posting: Talent Acquisition Specialist / Recruiter
Added 7 hours ago
UO
AI & Medical Education Specialist
University of Alberta
Edmonton, AB
- Full-time
The AI & Medical Education Coordinator leads the strategic integration of artificial intelligence within the MD Program. This position acts as a change agent and internal advisor, leading…
Added 7 hours ago
LI
Quality Assurance Specialist
LanceSoft, Inc.
Toronto, ON
- Contract
Position: QA Test Analyst - Quality Assurance Specialist

HCLTech

Senior Salesforce Business analyst

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

We are seeking an experienced Senior Business Analyst with 10+ years of experience in business analysis, requirements management, and CRM transformation programs. The ideal candidate will work closely with business stakeholders, sales teams, customer service teams, and IT teams to capture, analyze, document, and validate business requirements across Salesforce and SAP platforms. The candidate should possess strong domain knowledge in Lead-to-Opportunity, Quote-to-Order (Q2O), Account & Contact Management, Salesforce Sales Cloud, and integrations with SAP for Customer Master, Product Master, and Pricing data management. Key Responsibilities Engage with business stakeholders to gather, analyze, and document business requirements. Facilitate workshops, requirement discovery sessions, and process mapping exercises. Translate business needs into functional requirements, user stories, BRDs, and functional specifications. Act as a liaison between business users, Salesforce teams, SAP teams, and development teams. Analyze current state and future-state business processes and recommend improvements. Support requirement prioritization and backlog management. Define end-to-end business processes and integration requirements. Collaborate with solution architects and technical teams during design and implementation. Ensure traceability of requirements through design, development, testing, and deployment phases. Support SIT, UAT, and business sign-off activities. Identify process gaps, risks, dependencies, and opportunities for optimization. Provide ongoing support during project delivery and post-go-live stabilization. Strong hands-on knowledge of Salesforce Revenue Cloud, Salesforce CPQ , Sales Cloud. Salesforce Certified professionals are eligible for this requirement. Preferred Certifications : Salesforce Business Analyst , Salesforce CPQ Specialist, Sales Cloud Consultant, Salesforce Revenue Cloud Accreditation (Preferred)

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More about this job

Responsibilities

Gather, analyze, document, and validate business requirements across Salesforce and SAP, translating business needs into functional requirements, user stories, and specifications. Coordinate stakeholders and technical teams through process design, implementation, testing, deployment, and post-launch stabilization.

Requirements

Requires 10+ years of experience in business analysis, requirements management, and CRM transformation, with strong knowledge of Salesforce and SAP processes and integrations. Hands-on knowledge of Salesforce Revenue Cloud, CPQ, and Sales Cloud is expected; relevant Salesforce certifications are preferred.

Skills

Business Analysis
Requirements Management
CRM Transformation
Salesforce
SAP
Lead-to-Opportunity
Quote-to-Order
Account and Contact Management
Salesforce Sales Cloud
Salesforce Revenue Cloud
Salesforce CPQ
Customer Master Data
Product Master Data
Pricing Data Management
Requirements Traceability
SIT and UAT

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Requirements Management
CRM Transformation
Salesforce
SAP
Lead-to-Opportunity
Quote-to-Order
Account Management
Contact Management
Sales Cloud
Revenue Cloud
Salesforce CPQ
Customer Master
Product Master
Pricing Data
Functional Requirements
User Stories
Functional Specifications
Process Mapping
Backlog Management
Integration Requirements
Requirements Traceability
Solution Architecture
SIT
UAT
Salesforce CPQ Specialist
Sales Cloud Consultant
Revenue Cloud Accreditation

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