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Added 1 hour ago
LC
Strategic Analytics Consultant
Langara College
Canada
- Full-time
Added 1 hour ago
LC
Strategic Analytic Coordinator
Langara College
Canada
- Full-time
Added 3 hours ago
PC
ERP Risk, Controls & Security Solutions Manager
PwC Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Design and implementation of SAP application security and controls; and
Added 4 hours ago
Sr Coordinator - Commnty Relations & Cstmr Prgms
Hydro One Networks Inc
Thunder Bay, ON
…in-community and customer events with Ontario Native Welfare Administrator’s Association (ONWAA) program administration. Coordinate with the billing department to assist with arrears…
Added 4 hours ago
SYSTEMS INTEGRATOR 1
City of Toronto
Toronto, ON
…working across a broad technology stack - from scripting and application development to database management and system integrations, within a public sector…
Added 4 hours ago
SYSTEMS INTEGRATOR 1 (SERVICENOW DEVELOPER)
City of Toronto
Toronto, ON
Court Services is seeking a Mid-Level ServiceNow Developer to design, build, and maintain a custom scoped application supporting our court operations. This is a hybrid role for a hands-on…
Added 5 hours ago
W
HR/Executive Administrator
Whitecliffe
ON
- Full-time
…process. If you require any support or adjustments during the application or interview process, please let us know how we can…
Added 9 hours ago
YC
Dynamics 365 Admin (CE)
Yoush Consulting
Toronto, ON
- Full-time
Must have 3+ years experience as a D365 System Administrator with knowledge of Dynamics Customer Engagement (CE).
Added 13 hours ago
NB
Senior Specialist Hybrid Telecom Platforms
National Bank of Canada
Montreal, QC
- Full-time
Support operations (incidents, requests, continuous improvement) in collaboration with infrastructure, security, and application teams
Added 14 hours ago
FC
Operations Administrator I
FedEx Canada
Kamloops, BC
- Part-time
…violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2)…
Added 16 hours ago
J
2627-197 - Learning Commons Assistant – Test Centre Administrator (TS8) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
Learning Commons Assistant - Test Center Administrator (TS8)
Added 16 hours ago
J
2627-195 - Lead Hand - Security (FS12) - Strait Area Campus
Jobbe
Port Hawkesbury, NS
- Full-time
Application deadline: 11:59PM, October 8, 2026
Added 17 hours ago
KC
Site Reliability Engineer
KPMG Canada
Kitchener, ON
- Full-time
Working with UNIX/Linux/BSD systems and/or Windows server systems as an application or database administrator
Added 22 hours ago
H
Assistant Contract Administrator
HDR
Toronto, ON
- Full-time
HDR is seeking an Assistant Contract Administrator to join the Construction and Field Services team in the Greater Toronto Area to work on provincial and municipal roadway and highway…
Added 1 day ago
D
Internship, IT sector, Fall 2026
Desjardins
Montreal, QC · Levis, QC
- Full-time
Actively participate in the development of a production strategy. Contribute to application and program analysis, design, coding, testing and documentation to deliver high-performance…
Added 1 day ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
Added 1 day ago
FS
d'Administrateur des ventes, Bilingue - Sales Administrator, Bilingual
Federal Signal Corporation
Innisfil, ON
- Full-time
Utilisez une application CRM pour classer les documents et suivre l'historique client et commercial
Added 1 day ago
RC
2026-2027 Classroom Support (Arnprior/Renfrew)
Renfrew County District School Board
Pembroke, ON
- Full-time
…classroom staff. Provide supervision as assigned by the school…
Added 1 day ago
DS
Payroll Administrator - TEMPORARY - Board Office
Delta School District 37, British Columbia
Delta, BC
- Temporary
Position: Payroll Administrator - TEMPORARY- Board Office
Added 1 day ago
DS
Education Assistant - Itinerant - Indigenous ED - Temporary
Delta School District 37, British Columbia
Delta, BC
- Temporary
Application Deadline: 12:00 P.M., October 9, 2026
Added 1 day ago
DS
Education Assistant - Itinerant - Indigenous ED - Temporary
Delta School District 37, British Columbia
Delta, BC
- Temporary
Application Deadline: 12:00 P.M., October 9, 2026
Added 1 day ago
YR
Secondary Long Term Occasional (LTO) 66.67% Family Studies (2 sections of HFN2O1)
York Region District School Board
Maple, ON
- Full-time
If you are an internal YRDSB employee, please be sure to include all of your previous teaching experiences in your application as well as two (2) references one of which must be a YRDSB…
Added 1 day ago
Customer Service Administrator
Transx Ltd
New Westminster, BC
The TransX Group of Companies has an exciting opportunity for a Customer Service Administrator to join the Terminal Operations department in Vancouver. Reporting to the Terminal Manager,…
Added 1 day ago
YO
Financial Support Admin- Full-Time Contract
YMCA of Three Rivers
Stratford, ON
- Up to $46,750 CAD / year
- Full-time
- Contract
Added 1 day ago
VS
Secondary Counsellor (Continuing Full-Time with Benefits)
Vancouver School Board
Vancouver, BC
- Full-time
Your application should include the following documents:

HCLTech

Senior Servicenow Developer – SPM

Canada

Contract

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Job details

Job type: Contract
Experience: 7–8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.
Posting language: English
Posted: Oct 3, 2026

Original job description

As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing enterprise solutions on the ServiceNow platform for healthcare clients. This position is crucial for enabling effective portfolio, program, and project management, thereby streamlining healthcare delivery, improving investment decisions, and enhancing operational transparency and outcomes. You will leverage your technical acumen and industry experience to build scalable, innovative solutions that impact both clinical and administrative processes.

DETAILED RESPONSIBILITIES

STRATEGIC PORTFOLIO MANAGEMENT (SPM)

Configure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).
Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements.
Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools.
Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities.
Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization.

SERVICE DEVELOPMENT; AUTOMATION

Design and build custom scoped applications to automate healthcare‑specific workflows (e.g., credentialing, equipment tracking, internal service requests).
Build and maintain intuitive Service Portals with user‑friendly interfaces for clinicians and administrative stakeholders.
Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows.
Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables.

PLATFORM; INTEGRATION

Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems.
Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions.
Participate actively in release management, solution testing, platform upgrades, and governance activities.
Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols.

SKILL REQUIREMENTS

7–8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.
Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer.
Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.
Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments.
Experience working in Agile or SAFe (Scaled Agile Framework) delivery models.
Excellent analytical and problem-solving skills with meticulous attention to detail.
Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams.
Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).

OTHER REQUIREMENTS (OPTIONAL)

ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) certifications.
Experience integrating ServiceNow with ERP or financial systems.
Exposure to ITSM and/or HR modules within ServiceNow.
Prior experience delivering solutions in healthcare or highly regulated industries.

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More about this job

Responsibilities

Develop and optimize ServiceNow SPM solutions for healthcare portfolios, including demand, project, resource, financial, and application portfolio management. Build workflow automations and service experiences, integrate ServiceNow with enterprise systems, and support testing, releases, upgrades, governance, and platform performance.

Requirements

Requires 7–8 years of hands-on ServiceNow development experience, particularly with SPM/PPM, Service Portal, scoped applications, and Flow Designer, along with JavaScript, Glide API, and platform administration expertise. A bachelor’s degree in a related discipline or equivalent experience is required, with knowledge of portfolio and resource management and experience in Agile or SAFe delivery; relevant ServiceNow certifications and healthcare experience are optional.

Skills

ServiceNow SPM
Project Portfolio Management
Service Portal Development
Widget Creation
Scoped Applications
Flow Designer
JavaScript
Glide API
ServiceNow Data Modeling
Platform Administration
Resource Management
Financial Management
System Integration
Agile
SAFe
Healthcare Workflow Automation

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
SPM
Project Portfolio Management
Demand Management
Project Management
Program Management
Resource Management
Portfolio Planning
Agile
Investment Funding
Portfolio Financial Management
Service Portal
Widgets
Scoped Applications
Flow Designer
JavaScript
Glide API
Business Rules
Client Scripts
UI Policies
ITSM
ERP Integration
HR Systems
SAFe
Healthcare
CSA
CIS-SPM
Release Management

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