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Added 5 mins ago
RB
Banking Advisor - Richmond Hill (Bilingual - Mandarin, Cantonese, or Russian)
Royal Bank of Canada
Richmond Hill, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 5 mins ago
RB
Banking Advisor - Vaughan
Royal Bank of Canada
Vaughan, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 20 mins ago
Q
Lead Implementation Manager
Quandri
Vancouver, BC
- Full-time
Conduct QA and testing of the implemented solutions. Validate AI-generated outputs for accuracy, business relevance, and alignment with customer context - applying domain knowledge where…
Added 20 mins ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
Quebec, QC
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 20 mins ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 20 mins ago
J
High Voltage Equipment Specialist (HVDC/FACTS)
Jacobs
Ottawa, ON
- Full-time
Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our…
Added 20 mins ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
ON · Ontario, Canada
- Full-time
Founded in 1926, IG Wealth Management is a key part of IGM's business model, providing comprehensive wealth management services to Canadian financial advisors and their clients.
Added 20 mins ago
J
High Voltage Equipment Specialist (HVDC/FACTS)
Jacobs
Toronto, ON
- Full-time
Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our…
Added 20 mins ago
J
High Voltage Equipment Specialist (HVDC/FACTS)
Jacobs
Winnipeg, MB
- Full-time
Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our…
Added 20 mins ago
J
High Voltage Equipment Specialist (HVDC/FACTS)
Jacobs
Calgary, AB
- Full-time
Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do – the tremendous positive impact and value our…
Added 20 mins ago
TS
Junior Project Controls Specialist
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Tetranex Solutions is an Alberta-based, full-discipline engineering and procurement company focused on client service and quality execution. Headquartered in Calgary, with additional…
Added 20 mins ago
C
Software Implementation Specialist
CATALIS
AB · Edmonton, AB
- Full-time
We are seeking a proactive and customer-oriented Software Implementation Specialist to join our dynamic Payments team. In this role, your primary focus will be understanding business rules…
Added 21 mins ago
E
Intermediate Fisheries Biologist
Engaged
ON · Ontario
- $70,000 to $85,000 CAD / year
- Full-time
…U.S., and beyond - and we’re proud to help shape sustainable solutions through applied ecological…
Added 35 mins ago
RE
AI Solutions Specialist - Co-op Student (Winter 2027)
Rodan Energy Solutions Inc.
Mississauga, ON
- Internship
Translate business needs and department workflows into practical AI-enabled solutions.
Added 50 mins ago
PU
Estates Maintenance Manager
poltronesofà UK
Field, BC
- Full-time
Provide technical assessment of maintenance issues, ensuring jobs are properly prioritised and the right solutions implemented.
Added 50 mins ago
KG
IAM Automation Engineer (Python & PingDS Focus)
K&K Global Talent Solutions INC.
Quebec, QC
- Full-time
…integrations, and validation frameworks. If you are an identity specialist who loves writing code, optimizing Linux systems, and automating complex workflows via Python and Git, this role…
Added 50 mins ago
SR
SAP Test Specialist
Stellar Recruitment Inc.
Vancouver, BC
- $80 to $90 CAD / hour
- Contract
…testing risks, supporting continuous improvement, and ensuring solutions meet security, business continuity, and compliance…
Added 51 mins ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC
- Full-time
…client and partner requirements and you recommend appropriate IT solutions. You plan, prioritize and coordinate work to stay on schedule and meet objectives. Your projects and initiatives…
Added 51 mins ago
C
Talent Acquisition Partner (12-month Contract)
CIBC
Toronto, ON
- Full-time
As a member of CIBC’s team, the Senior Specialist, Talent Acquisition is responsible for planning, sourcing, assessing, and qualifying external candidates in collaboration with Talent…
Added 51 mins ago
BH
Account Manager - Downstream Chemicals
Baker Hughes
Leduc, AB
- Full-time
…technical teams, and internal stakeholders to deliver tailored solutions, strengthen business relationships, and achieve commercial…
Added 51 mins ago
Dewatering Test Work Specialist
Metso
Sudbury, ON
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet…
Added 1 hour ago
CI
Senior Analyst, Nuclear Safety Analysis
Calian in Space & Technology
Ottawa, ON
- Full-time
We create innovative solutions that tackle complex challenges and help organizations and communities stay resilient, informed, and connected. If you’re driven by purpose and energized by…
Added 1 hour ago
CR
Advanced communications specialist
Canadian Red Cross
Canada
- Full-time
The Advanced Communications Specialist provides communications support and specialized advice to assigned programs, services, and internal stakeholders. The role leads the development and…
Added 1 hour ago
T
PLM Functional Analyst - 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
In this role, you'll be much more than a CAD specialist. You'll become a trusted advisor, helping clients understand their business needs, recommend innovative solutions, and support the…
Added 1 hour ago
C
IT Architecture Specialist-EN
CAE
Halifax, NS
- Full-time
Collaborate with business analysts, developers, project managers, and other stakeholders to deliver technology solutions.

HCLTech

Senior Servicenow Developer – SPM

Canada

Contract

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Job details

Job type: Contract
Experience: 7–8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.
Posting language: English
Posted: Oct 3, 2026

Original job description

As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing enterprise solutions on the ServiceNow platform for healthcare clients. This position is crucial for enabling effective portfolio, program, and project management, thereby streamlining healthcare delivery, improving investment decisions, and enhancing operational transparency and outcomes. You will leverage your technical acumen and industry experience to build scalable, innovative solutions that impact both clinical and administrative processes.

DETAILED RESPONSIBILITIES

STRATEGIC PORTFOLIO MANAGEMENT (SPM)

Configure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).
Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements.
Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools.
Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities.
Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization.

SERVICE DEVELOPMENT; AUTOMATION

Design and build custom scoped applications to automate healthcare‑specific workflows (e.g., credentialing, equipment tracking, internal service requests).
Build and maintain intuitive Service Portals with user‑friendly interfaces for clinicians and administrative stakeholders.
Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows.
Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables.

PLATFORM; INTEGRATION

Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems.
Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions.
Participate actively in release management, solution testing, platform upgrades, and governance activities.
Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols.

SKILL REQUIREMENTS

7–8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.
Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer.
Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.
Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments.
Experience working in Agile or SAFe (Scaled Agile Framework) delivery models.
Excellent analytical and problem-solving skills with meticulous attention to detail.
Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams.
Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).

OTHER REQUIREMENTS (OPTIONAL)

ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) certifications.
Experience integrating ServiceNow with ERP or financial systems.
Exposure to ITSM and/or HR modules within ServiceNow.
Prior experience delivering solutions in healthcare or highly regulated industries.

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More about this job

Responsibilities

Develop and optimize ServiceNow SPM solutions for healthcare portfolios, including demand, project, resource, financial, and application portfolio management. Build workflow automations and service experiences, integrate ServiceNow with enterprise systems, and support testing, releases, upgrades, governance, and platform performance.

Requirements

Requires 7–8 years of hands-on ServiceNow development experience, particularly with SPM/PPM, Service Portal, scoped applications, and Flow Designer, along with JavaScript, Glide API, and platform administration expertise. A bachelor’s degree in a related discipline or equivalent experience is required, with knowledge of portfolio and resource management and experience in Agile or SAFe delivery; relevant ServiceNow certifications and healthcare experience are optional.

Skills

ServiceNow SPM
Project Portfolio Management
Service Portal Development
Widget Creation
Scoped Applications
Flow Designer
JavaScript
Glide API
ServiceNow Data Modeling
Platform Administration
Resource Management
Financial Management
System Integration
Agile
SAFe
Healthcare Workflow Automation

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
SPM
Project Portfolio Management
Demand Management
Project Management
Program Management
Resource Management
Portfolio Planning
Agile
Investment Funding
Portfolio Financial Management
Service Portal
Widgets
Scoped Applications
Flow Designer
JavaScript
Glide API
Business Rules
Client Scripts
UI Policies
ITSM
ERP Integration
HR Systems
SAFe
Healthcare
CSA
CIS-SPM
Release Management

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