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Added 1 hour ago
OI
Senior Business Analyst, Program Communications
ORIGNIX Inc.
Calgary, AB
- Full-time
ORIGNIX is a specialist advisory and delivery firm at the convergence of cybersecurity, physical security, information technology, operational technology, and engineered systems. We help…
Added 1 hour ago
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Smart 3D Administration and Support Specialist
AtkinsRéalis
Mississauga, ON
- Full-time
The Smart 3D (SP3D) Support Specialist supports the Hexagon Smart 3D application in a project environment with regards to the following: User support, Project support, SP3D project…
Added 2 hours ago
UC
UNIQLO Richmond Centre - Job Fair - October 9th - Full Time Store Associates
Uniqlo Canada
Richmond, BC
- Full-time
The Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet…
Added 2 hours ago
UC
UNIQLO Job Fair in Mississauga - October 9th - Full Time Store Associates
Uniqlo Canada
Brampton, ON · Mississauga, ON
- Full-time
The Store Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet…
Added 4 hours ago
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Project Coordinator
SearchLabs
Markham, ON
- Contract
Connecting great people with great companies for great results. SearchLabs is a leading specialist recruitment firm established to meet the recruitment needs of the Design, Construction &…
Added 5 hours ago
CC
Corporate Partnerships, Senior Specialist
Canadian Cancer Society
Vancouver, BC
- $56,000 to $64,500 CAD / year
- Full-time
Job Title: Corporate Partnerships, Senior Specialist
Added 5 hours ago
CC
Signature Programs Specialist
Canadian Cancer Society
Calgary, AB
- $52,000 to $56,000 CAD / year
- Full-time
The Signature Programs Specialist will provide year-round support to our Run for the Cure program. The CIBC Run for the Cure is Canada’s largest, single-day, volunteer-led event in support…
Added 5 hours ago
DD
#2214 - Employment Specialist | Temporary Full Time
Developmental Disabilities Association
Vancouver, BC
- $33.7 to $37.44 CAD / hour
- Full-time
Experience in adaptive communication techniques information technology.
Added 5 hours ago
HM
Obstetrics/Gynecology
Health Match BC
Mission, BC
- Full-time
…Mission, British Columbia. This opportunity is ideal for a specialist seeking to establish or expand a community-based women's health practice in a modern, fully supported…
Added 5 hours ago
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IT Specialist
Parkland Corporation
Calgary, AB
- Full-time
Bachelor's degree in computer science, Information Technology, Cybersecurity, or a related field.
Added 5 hours ago
MO
Project Technician – Tier 3 Network & Infrastructure Specialist
MSP OPERATIONAL CORP
Guelph, ON · London, ON
- $90,000 to $100,000 CAD / year
…to grow, we are seeking a Project Technician – L3 Networking Specialist to join us in creating innovative technology solutions that will shape the future of modern work for our…
Added 5 hours ago
Technical Inside Sales Specialist
Nanometrics Inc
Ottawa, ON
With 40 years of seismic technology and industry application experience, we are a global, award-winning company providing monitoring solutions and equipment for studying artificial and…
Added 6 hours ago
NS
IT Technical Specialist
Netdigix Systems Inc
Burnaby, BC
- Full-time
Diploma or bachelor’s degree in Computer Science, Information Technology, or a related field is an asset.
Added 6 hours ago
LD
TECH Specialist
London Drugs Limited
Campbell River, BC
- $18.25 to $21.58 CAD / hour
- Other
The London Drugs team is on the hunt for client-focused technology experts to share their enthusiasm and their expertise for all-things relating to Computers, Audio Visual Equipment, Mobile…
Added 7 hours ago
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Business Data Steward
SearchLabs
Markham, ON
- Full-time
…along with a strong understanding of industry standards, MDM technology, and process improvement. You should be organized, analytical, and an effective communicator, with the ability to…
Added 7 hours ago
MU
MARINE GEOMATICS SPECIALIST (HYDROGRAPHER)(RTP V)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
School of Ocean Technology, Centre for Applied Ocean Technology
Added 8 hours ago
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Professional Freelancing or Agency
ESOPX
Alert Bay, BC
- Full-time
Job Title: UI/UX Designer (Freelancer/Agency) - Investment and Finance Specialist
Added 8 hours ago
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HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
Ensure the application of best practices and ethics when dealing with confidential information
Added 8 hours ago
MD
Information Desk Coordinator / Customer Service Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position provides administrative support work, providing a variety of detailed, procedural program information and services to external customers. Position often explains procedures…
Added 9 hours ago
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Senior Servicenow Developer – SPM
HCLTech
Canada
- Contract
Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).
Added 9 hours ago
AA
Consultant
Alpha Agency
Toronto, ON
- Full-time
…in 2003, we have worked for over 20 years to bring together specialist, sector-focused strategy, management consulting and technology expertise to support the entire client transformation…
Added 9 hours ago
CI
Modelling Resource - Specialist
Calian in Space & Technology
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
Calian is seeking a Modelling Resource – Specialist to support Defence Research and Development Canada (DRDC). The role supports research, development, analysis and evaluation of military…
Added 9 hours ago
MD
Salesforce Developer - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 4
Added 9 hours ago
MD
Principal Information Security Engineer - ITS5
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 5
Added 9 hours ago
SA
CEPS - Subject Matter Expert - Curriculum Development - Industrial Instrumentation Certificate
Southern Alberta Institute of Technology (SAIT)
Alberta Beach, AB
- Full-time
Incorporate relevant AI/digital technology applications into the curriculum.

HCLTech

Senior Servicenow Developer – SPM

Canada

Contract

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Job details

Job type: Contract
Experience: 7–8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.
Posting language: English
Posted: Oct 3, 2026

Original job description

As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing enterprise solutions on the ServiceNow platform for healthcare clients. This position is crucial for enabling effective portfolio, program, and project management, thereby streamlining healthcare delivery, improving investment decisions, and enhancing operational transparency and outcomes. You will leverage your technical acumen and industry experience to build scalable, innovative solutions that impact both clinical and administrative processes.

DETAILED RESPONSIBILITIES

STRATEGIC PORTFOLIO MANAGEMENT (SPM)

Configure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).
Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements.
Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools.
Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities.
Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization.

SERVICE DEVELOPMENT; AUTOMATION

Design and build custom scoped applications to automate healthcare‑specific workflows (e.g., credentialing, equipment tracking, internal service requests).
Build and maintain intuitive Service Portals with user‑friendly interfaces for clinicians and administrative stakeholders.
Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows.
Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables.

PLATFORM; INTEGRATION

Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems.
Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions.
Participate actively in release management, solution testing, platform upgrades, and governance activities.
Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols.

SKILL REQUIREMENTS

7–8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.
Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer.
Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.
Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments.
Experience working in Agile or SAFe (Scaled Agile Framework) delivery models.
Excellent analytical and problem-solving skills with meticulous attention to detail.
Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams.
Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).

OTHER REQUIREMENTS (OPTIONAL)

ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) certifications.
Experience integrating ServiceNow with ERP or financial systems.
Exposure to ITSM and/or HR modules within ServiceNow.
Prior experience delivering solutions in healthcare or highly regulated industries.

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More about this job

Responsibilities

Develop and optimize ServiceNow SPM solutions for healthcare portfolios, including demand, project, resource, financial, and application portfolio management. Build workflow automations and service experiences, integrate ServiceNow with enterprise systems, and support testing, releases, upgrades, governance, and platform performance.

Requirements

Requires 7–8 years of hands-on ServiceNow development experience, particularly with SPM/PPM, Service Portal, scoped applications, and Flow Designer, along with JavaScript, Glide API, and platform administration expertise. A bachelor’s degree in a related discipline or equivalent experience is required, with knowledge of portfolio and resource management and experience in Agile or SAFe delivery; relevant ServiceNow certifications and healthcare experience are optional.

Skills

ServiceNow SPM
Project Portfolio Management
Service Portal Development
Widget Creation
Scoped Applications
Flow Designer
JavaScript
Glide API
ServiceNow Data Modeling
Platform Administration
Resource Management
Financial Management
System Integration
Agile
SAFe
Healthcare Workflow Automation

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
SPM
Project Portfolio Management
Demand Management
Project Management
Program Management
Resource Management
Portfolio Planning
Agile
Investment Funding
Portfolio Financial Management
Service Portal
Widgets
Scoped Applications
Flow Designer
JavaScript
Glide API
Business Rules
Client Scripts
UI Policies
ITSM
ERP Integration
HR Systems
SAFe
Healthcare
CSA
CIS-SPM
Release Management

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