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Added 1 day ago
H
Senior Servicenow Developer – SPM
HCLTech
Canada
- Contract
As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing…
Added 1 day ago
C
ServiceNow Business System Architect
CGI
Toronto, ON
- Full-time
As a Senior ServiceNow Business System Architect, you'll responsible for the holistic design, direction and strategy of the enterprise ServiceNow platform. You will provide a technology…
Added 1 day ago
Senior ServiceNow Architect - Strategic Portfolio Management
Bell
Montreal, QC
The Senior ServiceNow Architect – Strategic Portfolio Management (SPM) is a senior enterprise architecture role accountable for the end-to-end technical direction, solution integrity and…
Added 1 day ago
ED
Senior Data Platform Administrator - EN 533
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Reporting to the Manager - Data Management Platforms, the Senior Data Platform Administrator plays a critical role in shaping the technical direction of EDC's data ecosystem while also…
Added 2 days ago
BS
Senior ServiceNow Developer
Brainhunter Systems Ltd
Toronto, ON
- Contract
Brainhunter is currently seeking the services of a “Senior ServiceNow Developer ” for a contract opportunity with one of our Valued Clients.
Added 2 days ago
ED
Senior Data Platform Administrator - EN 533
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Reporting to the Manager - Data Management Platforms, the Senior Data Platform Administrator plays a critical role in shaping the technical direction of EDC’s data ecosystem while also…
Added 2 days ago
ED
AI Administrator, M365 & Copilot Platform - EN 328
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Position: AI Administrator, M365 & Copilot Platform
Added 2 days ago
ED
AI Administrator, M365 & Copilot Platform - EN 328
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $96,557 to $128,743 CAD / year
- Full-time
Position: AI Administrator, M365 & Copilot Platform
Added 2 days ago
ED
AI Administrator, M365 & Copilot Platform - EN 328
Export Development Canada | Exportation et développement Canada
Toronto, ON
- $96,557 to $128,743 CAD / year
- Full-time
Position: AI Administrator, M365 & Copilot Platform
Added 2 days ago
ED
AI Administrator, M365 & Copilot Platform - EN 328
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Position: AI Administrator, M365 & Copilot Platform
Added 2 days ago
ED
AI Administrator, M365 & Copilot Platform - EN 328
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Position: AI Administrator, M365 & Copilot Platform
Added 2 days ago
ED
AI Administrator, M365 & Copilot Platform - EN 328
Export Development Canada | Exportation et développement Canada
Remote, Canada
- Full-time
- Remote
Position: AI Administrator, M365 & Copilot Platform
Added 2 days ago
AI
Senior ServiceNow Technical Consultant – ITSM / IRM
Agility IT
Toronto, ON
- Contract
Our consulting client is seeking a Senior ServiceNow Technical Consultant with strong hands-on ServiceNow development expertise across ITSM and related platform capabilities. This role…
Added 3 days ago
M
Senior Manager, I&IT Site Reliability Engineering & Operations
Metrolinx
Toronto, ON
- Full-time
Certified Kubernetes Administrator is an asset.
Added 4 days ago
T
Senior Manager - ETAM - Technology Standards and Product Catalogue
TD
Toronto, ON
- Full-time
Align TRM/TPM and work with other ETAM Senior managers who own APM, the Application Book of Record, CMDB and CSDM, Hardware and Software and asset management, and the Asset Class Enablement…
Added 4 days ago
Z
Digital Consulting Architect, CPQ
Zaelab
Remote, Canada
- Full-time
- Remote
…configuration, pricing, and ordering workflows across platforms such as ServiceNow (Logik.ai) and adjacent commerce…
Added 4 days ago
RDL Network Administrator
Celestica International LP
Toronto, ON
We are seeking a proactive and detail-oriented RDL Network Administrator to manage the day-to-day operations and administration of our global Research and Development Lab (RDL) networks.…
Added 4 days ago
UO
Senior Media Technician Events -Information Technologies
University of Calgary
Calgary, AB
- Full-time
The Information Technologies is currently seeking a Full-time Regular Senior Media Technician Events .
Added 5 days ago
C
RDL Network Administrator
Celestica
Toronto, ON
- Full-time
We are seeking a proactive and detail-oriented RDL Network Administrator to manage the day-to-day operations and administration of our global Research and Development Lab (RDL) networks.…
Added 5 days ago
Application Developer
University of Toronto
Toronto, ON
…applications used across UTSC. The role will have a strong focus on ServiceNow application development and platform solutions, while also contributing to full-stack and web application…
Added 5 days ago
TC
Senior Engineer - ServiceNow Development
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $87,780 to $122,892 CAD / year
- Full-time
We’re looking for a Senior Engineer - ServiceNow Development to play a key role in designing and delivering innovative ServiceNow solutions that enhance service management processes and…
Added 5 days ago
JG
ServiceNow Software Developer - Senior
J&M Group
Toronto, ON
- Full-time
ServiceNow Certified System Administrator (CSA)
Added 6 days ago
TT
Senior Engineer - ServiceNow Development
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $87,780 to $122,892 CAD / year
- Full-time
We’re looking for a Senior Engineer - ServiceNow Development to play a key role in designing and delivering innovative ServiceNow solutions that enhance service management processes and…
Added 6 days ago
H
Manager - Release, Configuration & Environment Management
Hays
Toronto, ON
- Contract
Build strong relationships with senior technology and business stakeholders.
Added 6 days ago
Systems Administrator
Postmedia Network Inc.
ON
As the senior escalation point for business applications, support services and operational technology issues, the Systems Administrator participates in an on-call rotation and must be…

HCLTech

Senior Servicenow Developer – SPM

Canada

Contract

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Job details

Job type: Contract
Experience: 7–8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.
Posting language: English
Posted: Oct 3, 2026

Original job description

As a Senior ServiceNow Developer specializing in Strategic Portfolio Management (SPM) and Service Development, you will play a pivotal role in designing, developing, and optimizing enterprise solutions on the ServiceNow platform for healthcare clients. This position is crucial for enabling effective portfolio, program, and project management, thereby streamlining healthcare delivery, improving investment decisions, and enhancing operational transparency and outcomes. You will leverage your technical acumen and industry experience to build scalable, innovative solutions that impact both clinical and administrative processes.

DETAILED RESPONSIBILITIES

STRATEGIC PORTFOLIO MANAGEMENT (SPM)

Configure and develop ServiceNow SPM modules, including Demand Management, Project & Program Management, Resource Management, Portfolio Planning, Agile, and Application Portfolio Management (APM).
Facilitate portfolio alignment and execution for healthcare initiatives such as clinical application deployments, digital health platforms, and infrastructure enhancements.
Implement financial tracking and cost transparency (CAPEX/OPEX) using Investment Funding and portfolio financial management tools.
Optimize resource capacity and allocation across IT and healthcare delivery teams using advanced resource planning capabilities.
Develop interactive dashboards, reports, and KPIs to monitor portfolio health, financial performance, and resource utilization.

SERVICE DEVELOPMENT; AUTOMATION

Design and build custom scoped applications to automate healthcare‑specific workflows (e.g., credentialing, equipment tracking, internal service requests).
Build and maintain intuitive Service Portals with user‑friendly interfaces for clinicians and administrative stakeholders.
Create and enhance Service Catalog items, leveraging Flow Designer to implement complex approval and fulfillment workflows.
Develop and maintain process automations using Flow Designer, business rules, client scripts, UI policies, and custom data tables.

PLATFORM; INTEGRATION

Support seamless integrations between ServiceNow SPM and ITSM, HR, ERP, and financial systems.
Collaborate with business process consultants and functional teams to translate requirements into robust technical solutions.
Participate actively in release management, solution testing, platform upgrades, and governance activities.
Ensure adherence to ServiceNow best practices, design standards, and performance optimization protocols.

SKILL REQUIREMENTS

7–8 years of hands-on experience in ServiceNow development, with a focus on SPM/PPM modules.
Proven expertise in Service Portal development, Widget creation, Scoped Applications, and Flow Designer.
Proficiency in JavaScript, Glide API, ServiceNow data modeling, and platform administration.
Strong knowledge of project, portfolio, financial, and resource management principles, especially within healthcare or regulated environments.
Experience working in Agile or SAFe (Scaled Agile Framework) delivery models.
Excellent analytical and problem-solving skills with meticulous attention to detail.
Ability to thrive in consulting or managed service settings, collaborating with cross-functional and client teams.
Bachelor’s degree in Computer Science, Information Technology, or related discipline (or equivalent experience).

OTHER REQUIREMENTS (OPTIONAL)

ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) certifications.
Experience integrating ServiceNow with ERP or financial systems.
Exposure to ITSM and/or HR modules within ServiceNow.
Prior experience delivering solutions in healthcare or highly regulated industries.

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More about this job

Responsibilities

Develop and optimize ServiceNow SPM solutions for healthcare portfolios, including demand, project, resource, financial, and application portfolio management. Build workflow automations and service experiences, integrate ServiceNow with enterprise systems, and support testing, releases, upgrades, governance, and platform performance.

Requirements

Requires 7–8 years of hands-on ServiceNow development experience, particularly with SPM/PPM, Service Portal, scoped applications, and Flow Designer, along with JavaScript, Glide API, and platform administration expertise. A bachelor’s degree in a related discipline or equivalent experience is required, with knowledge of portfolio and resource management and experience in Agile or SAFe delivery; relevant ServiceNow certifications and healthcare experience are optional.

Skills

ServiceNow SPM
Project Portfolio Management
Service Portal Development
Widget Creation
Scoped Applications
Flow Designer
JavaScript
Glide API
ServiceNow Data Modeling
Platform Administration
Resource Management
Financial Management
System Integration
Agile
SAFe
Healthcare Workflow Automation

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
SPM
Project Portfolio Management
Demand Management
Project Management
Program Management
Resource Management
Portfolio Planning
Agile
Investment Funding
Portfolio Financial Management
Service Portal
Widgets
Scoped Applications
Flow Designer
JavaScript
Glide API
Business Rules
Client Scripts
UI Policies
ITSM
ERP Integration
HR Systems
SAFe
Healthcare
CSA
CIS-SPM
Release Management

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