SRE Business Analyst
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 5+ years of Business Analysis experience.
- Posting language
- English
- Posted
Original job description
We are looking for an experienced SRE Business Analyst who can bridge business requirements and technical delivery within SRE, IT Operations, or Infrastructure environments.
Key Responsibilities
- Own end-to-end requirements gathering, analysis, documentation, and validation.
- Partner with business and technical stakeholders to clarify, track, and manage requirements.
- Maintain end-to-end requirements traceability throughout the delivery lifecycle.
- Work closely with Agile/Scrum teams on requirement validation, prioritization, and backlog readiness.
- Track requirements through closure and ensure clear ownership and accountability.
- Translate business and operational needs into clear, actionable requirements.
Required Skills
- 5+ years of Business Analysis experience.
- Experience supporting SRE, IT Operations, Infrastructure, Cloud, or Production Support environments.
- Strong requirements gathering, documentation, and traceability experience.
- Strong stakeholder management and communication skills.
- Experience working within Agile/Scrum delivery models.
- Hands-on knowledge of JIRA, Confluence, and/or Azure DevOps preferred.
Work Location: Toronto office
HCLtech offers full time employee with medical, dental benefits and RRSP.
More about this job
Responsibilities
Gather, analyze, document, validate, and track requirements from initial definition through delivery closure, maintaining end-to-end traceability and clear ownership. Partner with business stakeholders and Agile/Scrum teams to clarify needs, prioritize and prepare backlogs, and translate business and operational needs into actionable requirements.
Requirements
Requires at least five years of business analysis experience, ideally supporting SRE, IT Operations, Infrastructure, Cloud, or Production Support environments. Candidates should have strong requirements and stakeholder management skills, experience with Agile/Scrum delivery, and preferably hands-on knowledge of JIRA, Confluence, or Azure DevOps.
Skills
- Business Analysis
- Requirements Gathering
- Requirements Analysis
- Requirements Documentation
- Requirements Validation
- Requirements Traceability
- Stakeholder Management
- Communication
- Agile
- Scrum
- JIRA
- Confluence
- Azure DevOps
- SRE
- IT Operations
- Infrastructure
Benefits
- Medical Benefits
- Dental Benefits
- RRSP
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Data & Analytics
- Software
- Consulting
Keywords
- SRE
- Business Analysis
- Requirements Gathering
- Requirements Analysis
- Requirements Documentation
- Requirements Validation
- Requirements Traceability
- Stakeholder Management
- Agile
- Scrum
- JIRA
- Confluence
- Azure DevOps
- IT Operations
- Infrastructure
- Cloud
- Production Support
- Backlog Management
- Requirements Prioritization
- Operational Requirements