Closed listing
VMware Infrastructure Operations
- Brampton, ON, Canada
$55,000 to $60,000 CAD / year · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $55,000 to $60,000 CAD / year
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
VMware Infrastructure Operations
Key Responsibilities
- Monitor and support VMware ESXi hosts, vCenter Server, and vSphere environments.
- Create, modify, and decommission virtual machines based on operational and business requirements.
- Execute VM migrations (vMotion and Storage vMotion) and host migrations during maintenance activities.
- Assist in cluster maintenance activities, resource optimization, and capacity management.
Monitoring and Alert Management
- Investigate and remediate vROps alerts related to performance, resource utilization, availability, and capacity.
- Identify recurring alerts and participate in preventive maintenance activities.
- Escalate complex issues to senior infrastructure teams when required.
Incident and Ticket Management
- Manage and resolve incidents and service requests using BMC Remedy.
- Support Incident, Problem, and Change Management processes.
Production Support & Day SPOC Responsibilities
- Act as the primary Day SPOC for VMware and infrastructure-related production incidents.
- Participate in Major Incident bridges and coordinate with application, server, network, storage, and vendor teams.
- Assist with Root Cause Analysis (RCA) activities and implementation of corrective actions.
Hardware and Vendor Management
- Identify and troubleshoot hardware-related issues affecting VMware hosts.
- Coordinate hardware replacement and break-fix activities with hardware vendors such as HPE.
- Create and manage vendor support cases and track issues through resolution.
- Schedule and support maintenance windows related to hardware repairs and replacements.
On-Call Support
- Participate in a 24x7 on-call support rotation.
- Respond to critical production incidents, alerts, and outages outside business hours.
- Perform emergency troubleshooting and coordinate escalations as required.
More about this job
Responsibilities
Monitor and support VMware infrastructure, including the management of ESXi hosts, vCenter, and virtual machine lifecycles. Act as the primary point of contact for production incidents and coordinate hardware maintenance with vendors.
Requirements
Candidates should have experience in VMware administration, resource optimization, and incident management using tools like BMC Remedy. Ability to participate in a 24x7 on-call rotation for critical production support is required.
Skills
- VMware ESXi
- vCenter Server
- vSphere
- vMotion
- Storage vMotion
- vROps
- BMC Remedy
- Incident Management
- Problem Management
- Change Management
- Root Cause Analysis
- Hardware Troubleshooting
- Capacity Management
- Vendor Management
- Infrastructure Operations
- Production Support
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Consulting
- Customer Service & Support
Keywords
- VMware
- ESXi
- vCenter
- vSphere
- vMotion
- Storage vMotion
- vROps
- BMC Remedy
- Incident Management
- Problem Management
- Change Management
- Root Cause Analysis
- HPE
- Infrastructure
- Virtualization
- Capacity Management
- Production Support
- On-Call Support
- Hardware Troubleshooting
- IT Services